Recent Posts

Places That Water Damage Can Hide

9/18/2019 (Permalink)

Sustaining water damage is an unpredictable and inconvenient life event. An area prone to flooding might be more prepared, but flooding is far from the only thing that causes water damage.

Inconvenience aside, water damage is also costly. The typical insurance claim for water damage amounts to over $6,500, but insurance will often not accept water damage claims at all. Checking the common places water damage can hide is a wise practice for homeowners so they are not surprised later on.

Places That Water Damage Can Hide
  • Under a sink. Because the area under the sink is hidden, it is easy to be unaware that there is a leak until there is a big problem. Check regularly for water buildup and mold.

  • Around a tub. The caulk that seals a bathtub to the wall can become worn over time, allowing water to seep in.

  • Under drywall. Drywall can hide severe water damage within the walls, which is especially common after flooding or a burst pipe.

  • At roof intersections. Chimneys and exhaust fans that intersect with the roof should be checked regularly for leakage around their seals.

  • In an HVAC unit. The air conditioning system’s drain line can become clogged, leading to water buildup within the unit.

  • Behind appliances. Washing machines and dishwashers can have leaks that remain hidden for an extended period of time because they are in hidden areas.

  • At an exterior faucet. Where an exterior faucet is connected to the water pipe is a prime spot for leaks to develop, and is often hidden by siding.

If your home has suffered water damage (even in a hidden place like one of these), we are happy to help! Give us a call at 503-619-6198, and we’ll get there quickly.

The Basics About Lightning

9/9/2019 (Permalink)

When nature assembles into a thunderstorm, there are many aspects of it that can cause damage. While water and flood damage are the most common that come to mind, the risks associated with lightning are also extremely important to discuss.

Though most storms will contain precipitation, all storms contain electricity, and thus the potential for lightning strikes. Lightning bolts can get as hot as 500,000 degrees and be dangerous to properties and fatal to humans. Understanding what lightning is and the damage it causes can help homeowners mitigate their risks.

The Basics of Lightning

Lightning is what we know it by, but the bolts we can see are made of a quick electrical burst, either within the cloud or from the cloud to the ground.

Because the air is a poor conductor, lightning will often seek objects to strike in an attempt to create the path of least resistance to the ground. In the case of house strikes, this path is typically through piping and wiring.

The Dangers of Lightning

There are three main dangers associated with lightning striking a home:

Fire hazards. Houses are made of materials that are easily combustible, making this one of the most common dangers from lightning strikes. Not only can the house immediately catch flame at the site of a lightning strike, but lightning traveling through wiring can damage it, causing fire hazards all throughout the electrical components of the home.

Power surges. Lightning is an electrical charge at its core, and can thus transfer that charge to wiring as it travels. This can create a power surge, damaging any electronic device that is not routed through a surge protector.

Shock waves. Thunder is the most recognizable form of a shock wave, but lightning brings these dangerous currents wherever it goes. These shock waves can be deadly at close range, crumbling structures and shattering windows. This can create significant damage and cause harm in the way of shrapnel, as well.

If your home has been affected by storm damages or lightning-related fires, give us a call at 503-619-6198. We are experts in damage cleanup and can restore your damage quickly.

What to Look for in a Restoration Company

8/21/2019 (Permalink)

A natural disaster that impacts a business puts a commercial property owner in a difficult position. FEMA reports that after a disaster, up to 60% of business owners are unable to resume operations as they are unable to fully recover from damages.

After a disaster, a company that specializes in commercial restoration can make all the difference on whether your business can reopen, but knowing how to pick the right one is key. Here are a few things to look for in a commercial restoration company:

1. A Response Time We’re Proud Of

For most damages, the longer they go untreated, the more costly and complex they are to restore. While the reassurance to know that help will quickly arrive is invaluable, the time and money saved with a quick response time is an even more tangible benefit.

Because damage does not follow a schedule, we provide around-the-clock emergency service for business owners to report the damage. This way we can begin to assemble at any hour, letting you focus on the other recovery tasks involved in reopening.

2. A Team You Can Trust

When your business is in the hand of restoration technicians, you want to know that those technicians are leaders in their field. This way you can be sure a quality job will be done.

The standards for restoration are set by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), which are the standards we adhere to when training our technicians. After the initial training, they are also provided opportunities to get additional certifications and complete supplementary trainings to ensure their knowledge is always up to date.

3. A Quality Collection of Equipment

When it comes to removing mass quantities of water or ridding the air of harmful contaminants following a fire, having the right tools makes all the difference. A company that utilizes the most technologically advanced tools is a wise choice for picking a company.

To give some guidance to commercial restoration companies, the IICRC sets standards for recommended equipment, which is what we follow when buying our own tools. Having the right tools for the job is integral to the efficiency and the effectiveness of the restoration.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7 contact us at 503.619.6198.

Fire Prevention for the Home

8/14/2019 (Permalink)

Smoke alarms are the best defense against house fires, but homeowners can also take other precautions in order to lessen their chances. Because of the multitude of house fire causes and how quickly they spread, many people are not aware of all the ways a fire could break out in their home.

House Fires by the Numbers

The NFPA estimates that there is one fire reported every 24 seconds. This makes the odds of experiencing a house fire for yourself higher than most would believe.

While cooking is still the leading cause of house fires, other hazards such as faulty heating systems, malfunctioning wiring and unattended open flames can also be a catalyst for disaster.

Fire Prevention for the Home

It is key to be proactive when reducing your risk of experiencing a house fire. Prevent fires in your own home with these helpful tips:

Check smoke detectors. Batteries of smoke alarms should be checked every 30 days and replaced every 10 years.

Clean the lint collector of your dryer. Lint left over in the tray from previous loads of laundry can be a fire hazard if left uncleaned.

Monitor open flames closely. Never leave the room if an open flame is present. Candles, cooking flames or heat sources can quickly get out of hand.

Maintain electrical cords. Frayed spots in electrical cords can spark and lead to fires, so it is important to inspect them often and replace them immediately when frays develop. Because cords can also put off heat, never route them behind or under furniture.

Read product labels. Aerosol cans are highly flammable, and most households have many supplies contained in aerosol. Keep these cans away from heat sources to prevent an explosion.

If your home has suffered damage from a house fire, give us a call at 503.619.6198. We are certified in fire and soot remediation, and here to help 247.

How to Understand the Differences in Water Damage

7/24/2019 (Permalink)

Water: We can’t live without it, but we can live without the damage it can cause to our homes.

There are many potential causes of water damage in the home. Can you name some of those many reasons?

Some Common Causes

For the period covering 2009–2015, The Travelers Companies Inc. reported that the five top causes of home claims were:

  • Damage caused by wind
  • Water damage not involved with the weather
  • Hail
  • Water damage related to weather
  • Crime

Water damage is included two times—signifying just how big of an issue it can be for homeowners. This type of damage falls into two buckets—the kind that’s related to the weather and the kind that is not.

Damage not related to weather is your biggest culprit at home and usually results from plumbing and appliance breakdowns. Weather-related water damage is not as prevalent but is just as much of a hassle if it occurs. Rain and snow are responsible for this situation.

In your house there are, essentially, five causes for water damage. They are plumbing, appliances, water pipes, water heaters and weather.

Beating Water Damage Before It Starts

Water damage can be expensive, but just think of the skyrocketing costs if there were no homeowners insurance coverage. Perform a check-up on our policies to be sure you are properly covered. The damages that are usually covered in a standard policy are:

  • Damages caused by winter weather
  • Water from discharge and overflow, including accidental
  • Disintegrating or damaged pipes for a steam heating system
  • Frozen plumbing

Fortunately, it is possible to prevent some water damage situations and save yourself the hassle of dealing with the mess.

By following a few preventive measures, you can work to keep your home from suffering from a water damage situation. Some steps you can take include:

  • Using water sensors and automatic shut-off valves
  • Hiring a professional plumber to install back flow valves and standpipes for your basement drains
  • Keeping your washer and dryer off the basement floor
  • Making sure the connecting hose for your washer and dryer are the metal mesh type
  • Cleaning your gutters
  • Flushing out the hot water heater tank at least twice per year
  • Keeping grease out of your kitchen drain
  • Having your sump pump in good running order before the wet season

If you follow these ideas, you may be able to avoid most water damage incidents in your home.

Water damage can be a nightmare to deal with but fortunately, you will always have SERVPRO® of Cedar Mill/Oak Hills on your side to help with the cleanup and restoration process. Call us at 503.619.6198.

Common Damage Caused by Thunderstorms

7/8/2019 (Permalink)

It’s not unusual at all to experience thunderstorms during the spring and summer, but they can also bring the chance for storm damage with them.

Are you knowledgeable about the various damages that can be done during a storm?

An Introduction to Thunderstorms

All across the world, we can see around 16 million thunderstorms annually. In the U.S. alone, we average 100,000 thunderstorms a year, and out of those, 10% can be classified as severe.

As a thunderstorm forms, moisture and rising unstable air are needed, along with a “lifting” mechanism possibly created by hills or mountains that force air to rise, or where warm/cold or wet/dry air bump together, causing a rising motion.

There are three distinct stages in the life cycle of a thunderstorm: the developing stage, the mature stage and the dissipating stage. It is during the mature stage that things like heavy rains, hail, high winds and even tornadoes can come into play.

Damage Caused by Thunderstorms

Thunderstorms can pose various threats, but one of the top risks stems from the possibility for flying debris due to the high winds.

It is possible for wind speeds to reach upward of 57.5 mph during a bad thunderstorm, and this can do serious harm to your property.

When there are high winds, it is likely many items, even those that seem less than threatening, can become projectiles. Before a storm rolls through, do a sweep of your yard to make sure such items are secured.

Other than wind damage, there are many other types of damage that thunderstorms can produce:

Lightning damage. When lightning strikes a house, it can transfer electricity through the wiring and potentially fry anything that is plugged in.

Tornado damage. Tornadoes can possess scary high wind speeds, sometimes reaching upward of 200 mph. These speeds make it possible for tornadoes to cover much territory and do large amounts of damage in a short time span.

Hail damage. Per the NOAA, hail damage can ring in at $1 billion in damage annually. This includes damage to crops, structures and vehicles.

Flood damage. Heavy rains are a common thing during a thunderstorm. This means that flash flooding can be a possible threat.

If a thunderstorm has resulted in damage to your home or business, know that the team at SERVPRO® of Cedar Mill/Oak Hills is available 247 to help with cleanup and restoration. Give us a call at 503-619-6198.

What we can do for your home and business

6/26/2019 (Permalink)

SERVPRO has a reputation for being the damage restoration company, with known cases to be with fire & water damage restoration. But are you familiarized with all of the services that we can provide in the Portland area?

We have well-trained technicians who are qualified with hands on experience and training to handle biohazard cases. This may include crime scene cleanup, bodily fluid mitigation, to animal carcass handling. For example; some people aren't aware that fecal matter from a raccoon is classified as biohazard material according to the CDC. This is due to a special roundworm that can be easily passed on to both humans and other animals.

Other services that we can provide includes general cleaning! Carpet cleaning, duct cleaning, to drapery cleaning is one of our great specialties. We take pride in our cleaning division, and know that anything you throw our way can be handled professionally - to look practically new! 

We also provide fellow customers/clients with in-depth preparation for disasters. Inquire with us about our ERP (Emergency Readiness Plan) program that's established to ensure safety for you and your residents!

There's never a job too big or small for SERVPRO of Cedar Mill, which is why we continually strive to provide the best service possible. Give us a call at (503) 619-6198 to discuss what we can do for you!

Step-by-step for Fire Damage Restoration

6/10/2019 (Permalink)

It's not easy having to deal with a fire on your property. Whether it's a smaller fire that brought smoke damage, to an entire room that's been engulfed... SERVPRO of Cedar Mill / Oak Hills is ready to take on the even the worst. 

What's the steps that happen after a fire though?

Step 1: Emergency Contact

Having available resources will make the process easier. This is why we encourage to have SERVPRO of Cedar Mill / Oak Hills saved as your main contact in case of damage restoration emergencies. 

Why do you need immediate service before you start the fire damage restoration process? Of course, it’s actually the job of the emergency services and fire department to put out the fires. However, you may still need fire damage restoration services very quickly in order to prevent damage from spreading through your property.

Step 2: Assessment 

The second step is for SERVPRO of Cedar Mill / Oak Hills to assess the extent of the damage in your property. This will usually involve looking at how far the fire, the smoke, and the soot have traveled as well as seeing how badly affected your walls and furniture have been.

This is a a critical step, as it is only by trained and certified professionals to observe the extent of the damage. That's when we follow up with a plan of action, and to give you an accurate quote for how much it should cost and an accurate estimate of how long it will take.

Step 3: Tarp and Sealing

The worst thing that can happen after this event is experiencing further damage. Since we also specialize in water damage restoration, we take great care of the situation... And use every step necessary to see that the damage is contained, and won't get damaged even further.

Step 4: Clean Up

Once the situation has been properly contained, we move into the cleanup phase. This means we use proper solutions to take care of any smoke, soot, and dust that's resided. Alongside this we address the water damage that usually follows from first responders. There may be standing pools of water, which will seep into flooring and walls. Our equipment, including pumps and monitoring tools will be the first step to restoration. We understand that a chain-of-events can happen if these steps aren't taken properly, such as microbial growth and warping of surfaces. Leave the worry to us, and we'll handle the rest.

Step 5: Repair and Renovation

Cabinets may have been severely damaged. Furniture might be demolished. But, we are the experts in the restoration industry. This also means we can help renovate, and make things go back to normal. Our motto is to "Make things seem like it never even happened"! 

Step 6: Consultation

We won't just leave you hanging, and guessing on what the next step is. We conduct a debriefing, to thoroughly explain future instance prevention steps, all the way to any questions you might have about the restoration work we've done for your property. Our goal is to help YOU, which means we will go out of our way to provide resources and answer anything we can.

We hope this unfortunate case doesn't happen to you. But if it does, you can fully rely on SERVPRO of Cedar Mill / Oak Hills to get the job done right the first time. Inquire with us at (503) 619-6198.

Biohazard Cleanup

6/10/2019 (Permalink)

Many studies have shown there's a great risk with raccoon fecal matter, especially when it comes to possible exposure with baylisascaris procyonis.

We are commonly known as the Fire & Water damage restoration business... But did you know that SERVPRO of Cedar Mill / Oak Hills has an expertise with biohazard cleaning?

This includes a broad range of tasks that we're capable of providing. Examples of biohazard materials may include handling blood, proper disposal of bodily matter, to working with animal feces. 

Wait... ANIMAL FECES??? 

Some waste, such as raccoon fecal matter, may sometimes actually contain unwanted parasites that many people don't consider. One that particularly stands out is a dangerous parasite called Baylisascaris procyonis. This is a seriously dangerous roundworm that poses a threat to health and safety. The primary host to this roundworm is within raccoons, and the waste that comes from the raccoon is truly hazardous. This is why we urge great caution, and encourage leaving matters such as this to experts. 

At SERVPRO of Cedar Mill / Oak Hills, we have trained professionals that are qualified to handle biohazard materials such as this. Biohazard incorporates more than just blood, and we always enjoy educating the public on what may pose as a risk to handle. Call us at (503) 619-6198 if you have any biohazard concerns!

The importance for proper Crime Scene cleanup

6/6/2019 (Permalink)

Crime scene cleanup isn't an easy task, and usually involves a high degree of emotions and an approach that requires professional equipment and training. Without proper care, there is a greater risk of spreading contaminants or creating more damage severe damage to the property. 

When your home or office becomes a site for a crime scene, your instinct may be to clean the area. Whether this includes wiping down contaminated areas to prevent bloodstains, or trying to take the situation into your own personal hands. This not only interferes with investigators, but it also poses a huge risk for your own personal health.

Contaminants such as body matter and blood need to be handled with great care and diligence. Our technicians who have the proper training, approach each situation with a great degree of compassion and support. We strive for professionalism and care when these situations happen. If you come across the unfortunate scenario of a crime scene, whether it's in your home or business - Have the confidence that SERVPRO of Cedar Mill / Oak Hills will treat the situation with respect and diligence.