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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why SERVPRO®? Let's Look at Our Advanced Technology | SERVPRO® of Cedar Mill/Oaks Hills

4/21/2021 (Permalink)

house with debris pile in front At SERVPRO of Cedar Mill/Oak Hills, our cleaning and restoration services are powered by advanced technology. Contact us today to learn more.

What does advanced technology have to do with restoration and cleaning? Quite a lot, actually. When we at SERVPRO show up to a job, yes, we do apply a lot of old-fashioned elbow grease. But, equally important, we deploy advanced devices and products to create a safe, healthful environment for you.

Let’s look at some of the technology SERVPRO draws on when we’re cleaning and restoring your structures and contents.

Soggy Business

Water damage can be a real bear to deal with. First, there’s getting rid of standing water. Then, there’s locating hidden dampness and addressing it as well.

If anything’s missed, it can result in damage down the road. Luckily, SERVPRO has tools to help us find and conquer moisture of all kinds.

Moisture Meters. Water can lurk below floors, in carpets and drywall, even above ceilings. To locate hidden water, we use devices like a hygrometer to measure the humidity in a space. Another device for finding remaining dampness is an infrared meter. Yes, that’s the same meter that shows nifty heat maps. It works for finding water because wet spots tend to be cooler than dry ones.

Industrial Drying Equipment. After we find any hidden water, SERVPRO uses industrial-grade technology to get rid of it. For instance, we might use high-powered dehumidifiers and fans to draw water out of air and porous surfaces. A thorough drying can prevent mold growth in the future, as well as stopping material such as wood from warping and losing their shape.

The Chemistry of Clean

When we turn to cleaning and disinfecting, SERVPRO selects devices and disinfecting products that can effectively purify air and surfaces. After fires, floods or other disasters, we use industrial scrubbers to remove mold, smoke and other odor-causing contaminants from the air.

For surfaces, we select from OSHA-approved cleaners and disinfectants to destroy bacteria, fungi, molds and other contaminants. We’re always looking to stay at the cutting edge of disinfection science. For instance, in 2020 we addressed the new threat of the COVID-19 pandemic by deploying EPA-certified disinfecting products.

From emergency cleaning and restoration to routine disinfection, we’re there for you. Contact us at any hour for a consultation or immediate assistance.

Choose a Restoration Company That Values Excellence | SERVPRO® of Cedar Mill/Oak Hills

4/19/2021 (Permalink)

insurance document, pen and blue book sitting on black tabletop Contact SERVPRO of Cedar Mill/Oak Hills today. We work with you and your insurance company to get things back to normal quickly.

What do you think about when you’re planning for spring and summer seasons? Those future plans likely include a vacation, some gardening projects or maybe going through your child’s seasonal sports obligations and creating a family schedule.

If you’re lucky, you may even get to pencil in some time at the pool, too.

One thing most homeowners don’t plan for is a natural disaster or accident that damages their homes.

These plans aren’t fun or interesting, but they are vital. And they are needed more often than you would think.

Millions of Claims Are Filed Every Year

The Insurance Information Institute reports that about 1 in every 20 homeowners will file a claim this year.

Those statistics include every type of claim filed. But certain types of home damage culprits are more common than others.

About 1 in every 350 American homeowners will file a fire claim for issues ranging from lightning strikes to appliance fires. Water damage happens even more frequently than that. Estimates show that about 1 in 50 homeowners will file one of these claims for reasons like appliance leaks, flooding and rain damage.

Service You Can Depend On

Our highly trained expert technicians set us apart. Our technicians receive certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home.

And when you choose your local SERVPRO, these restoration experts will take the knowledge they’ve gained through our intensive training programs and use it to restore your home.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Don’t Let Heavy Rains Damage Your Oak Hills Home | SERVPRO® of Cedar Mill/Oak Hills

4/7/2021 (Permalink)

bright blue rain splashing into a pool of water If you need help dealing with any damage caused by water, contact SERVPRO of Cedar Mill/Oak Hills today.

Water damage to your home can come from a wide variety of places. Some may be obvious; others might be more difficult to detect. Regardless, you will want to be sure you’re doing everything in your power to lessen your risk of damage.

If you’re like most homeowners, you think it only happens during severe floods and storms or from problems in the home (like a burst pipe.) Rain, after all, is a common occurrence in our community. It’s easy to think of it as a minor hassle and something that likely won’t damage your home.

But heavy rains, which are common in many places during the spring, can cause a significant amount of water damage, too. This damage can accumulate over time if you’re not careful with maintenance.

Don’t Let Wet Weather Become a Hazard

We see many water-damaged homes, so we have a wealth of ideas that can help you keep your home safe.

Buy native plants. If you do a little homework, the flowers and shrubs you use to help you landscape your home and add curb appeal can also become an added layer of protection. Native plants can help. Talk to a local expert about native plants or visit a native plant sale.

Think about sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step.

Check your yard. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Cedar Mill Businesses Have a Powerful Cleaning Ally | SERVPRO® of Cedar Mill/Oak Hills

3/18/2021 (Permalink)

a crew of SERVPRO employees in PPE gear walking inside commercial building If you need cleaning assistance at your business, we are here. Contact SERVPRO of Cedar Mill/Oak Hills to learn more.

Have you changed the way you operate your Cedar Mill small business over the past year?

If you’re like most business owners, you’ll answer that with a simple “yes, absolutely.” Given everything that’s happened over the past 12 months, that’s understandable.

Many people who own and operate a business would also say that these changes have been stressful at times. We’ve never been asked to rethink how we live, interact, and do business in such a short time before now.

Though many businesses are already open, it’s still difficult to navigate the waters of running a business during the pandemic. You’ll want to ensure your space is safe for your customers and employees, and you’ll want to tweak your business model to meet changing needs and desires.

Resources to Help and Support You

Access to tools and programs designed to help you stay successful are easy to find. You can learn more about available business loans and get tips, advice, and more from trusted local and national resources.

Having a clean, sanitary business is vital too. That’s where we come in.

We’re available at any time to help you get your business “Certified: SERVPRO Cleaned.” That means a team of experts will use the latest technology to ensure your business is safe for everyone.

Here’s how we do it:

First, we’ll consult with you about ways to help you clean and prepare your business.

Next, a team of experts will clean your space using our proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

When we’re finished, we’ll certify your business. That means you can rest assured that you’re ready to be open for business.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

How Prepared Is Your Family for a Spring Thunderstorm? | SERVPRO® of Cedar Mill/ Oak Hills

3/4/2021 (Permalink)

heavy rain coming down from dark clouds If you experience any property damage from spring storms, contact SERVPRO of Cedar Mill/Oak Hills.

Are you and your loved ones ready for spring? After a cold, wet pandemic winter, it’s exactly the relief most of us will need.

Now that it’s March, many people are looking for ways to get outside as the weather warms up. One of the ways people do that is by planning outdoor projects around the house. That can be anything from adding new landscaping to your home to adding shutters to your house to painting your front door.

While you’re doing these projects to make your house more attractive, consider adding some projects to make your home a safer place, too. You can do things now to protect your home from strong storms later.

It’s not possible to accurately predict exactly where storms will hit. But you can do things today that will protect your home from damage.

Ensure Your Home Is Ready to Withstand a Spring Storm

Check out these projects and see if they merit a place on your home improvement priority list.

Be sure your gutters are cleaned out. When your gutters are in good shape, it allows water around your home to flow the right way. If gutters are full of debris, they can overflow and cause water damage.

Don’t ignore branches that are overhanging your home. Many people enjoy having mature trees in their yards. But they can cause damage if limbs are overhanging your home or garage during heavy winds. Cut them early.

Get your roof ready to deal with rainy weather. Look for missing shingles and signs of leaks. Then you can repair them.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Preparing Your Rock Creek Business to Bounce Back From Natural Disasters | SERVPRO® of Cedar Mill/Oak Hills

2/24/2021 (Permalink)

SERVPRO employee wearing black shirt reviewing restoration plans on tablet with business owner in gray suit When natural disaster strikes, SERVPRO of Cedar Mill/Oak Hills is ready and knows the commercial restoration process inside and out.

If our community has learned anything from the COVID-19 pandemic, it’s that life can be unpredictable and you can’t always be prepared for events. But we do know it’s possible to take steps to put yourself in a good position if something unexpected happens.

So we want to ask business owners in Rock Creek and the surrounding areas a simple question. Do you have a good plan in place to guide your business through a natural disaster?

Over the past year, business owners (and most everyone else) have seen firsthand how an unexpected disaster or event can impact their daily routines. Many members of our business community have risen to the occasion during the pandemic by looking for new solutions to problems and ways to continue providing services.

It’s not possible to predict natural disasters. And certainly, no one saw a major pandemic coming. But there are disasters that are more common—like fires, floods and severe storms.

We want to serve our local business community as best we can, so our team has put together some of the best advice we can offer to help you be prepared for a disaster and the commercial restoration process.

From Disaster to Restoration

You can still be a successful business owner after a disaster. Here are some tips to help you sail through the process:

Prioritize your disaster plan. It’s smart to prepare for a disaster before it strikes. That’s where your business disaster plan comes into play. Having it perfected before you need it can help guide you through the aftermath of a disaster when it’s harder to think clearly. For example, you may want to consider moving your business to a backup location, if that’s an option for you.

Take plenty of pictures (and make an inventory, too). Your insurance company will want to know the extent of your damage before the cleanup process begins. You can document that by taking photos of it. It’s also a good idea to put together a list of items that were lost or damaged during the disaster.

Don’t neglect updating your community. Staying in touch with your suppliers, your employees, your customers and your wider community is a smart move. And it’s easier than you might think. You can use social media and other tools to make it happen.

Don’t neglect yourself, either. Dealing with damage and restoration as a business owner is stressful. Be sure you’re taking care of yourself by making rest and healthy eating a priority. Also, talk with people you trust about how you’re feeling.

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

We’re Here When Cedar Mill Businesses Need Water Damage Help | SERVPRO® of Cedar Mill/Oak Hills

2/17/2021 (Permalink)

Water damage claims are among the most common insurance claims filed by small businesses.

And according to a 2019 study, the number of claims filed by entrepreneurs who need water damage restoration services are growing at a steady rate. The reasons for these claims can vary. In some cases, the damage involves a burst pipe or malfunctioning sprinkler system. In other cases, it might involve water damage from severe storms. All of these claims, however, have to be addressed for the health and safety of your business. Cedar Mill business owners have a trusted partner already in the community who can help with commercial water damage restoration.

Local Experts You Can Count On

Because we are a locally owned and operated business, we’re passionate about assisting our fellow local business owners when they need our help most. Even though SERVPRO is a nationally recognized brand, the owners and team members are local residents. We want to see our local business community thrive, so we’re always here to help if you need our services.

That’s why we’re proud to offer 24/7 services in the event of a water damage emergency. You can count on our team to get to your business quickly when you need us. And when we arrive, you can be assured of two additional things:

The team you’ll work with is staffed with experts. We ensure all of our technicians have the training and certifications needed to ensure your business is restored to its original state with the latest water damage restoration techniques. Our teams include a Water Damage Restoration Technician, an Applied Structural Drying Technician, an Odor Control Technician and an Upholstery and Fabric Cleaning Technician. They’ll cover all the bases of your restoration process.

Your restoration team will be using the most advanced equipment on the market.

Because we’re part of the national SERVPRO organization, we have access to the latest restoration technology. Our team will use this technology, along with in depth knowledge, to create a personalized plan to restore your business.

We know that disasters can strike a business at any time. If your business is damaged by water or any other cause, we’re here to help you. To discuss a SERVPRO Emergency READY Profile for your business, contact us at any hour for assistance.

If Your Home Needs Restoration Services, We’re Here to Help | SERVPRO® of Cedar Mill/Oak Hills

2/8/2021 (Permalink)

black glasses and pen sitting on top of white insurance policy If your home is damaged due to a disaster, Contact SERVPRO of Cedar Mill/Oak Hills. From start to finish, we will be here to help.

There’s no such thing as two identical homeowners insurance claims, and that’s especially true when it’s your home that’s damaged.

Every claim that’s made is as different as the homeowners themselves. The reasons can include severe weather issues, like wind, hail and rainAccidents and appliance malfunctions are also common home damage culprits.

Regardless of how different these claims seem, they all have one thing in common. What is it? The importance of beginning the restoration process quickly and efficiently to minimize damage to the home.

A Team of Experts In Your Corner, Fast

When your home is damaged, the most important thing is to start the restoration process quickly so that you can minimize the damage to your home and the property inside it. The damage process can move fast, with signs of damage to wood becoming visible within days. And the mold and mildew process can begin within a few hours.

We understand that minutes matter when you’re dealing with damage to your home. That’s why our teams are available at any time to help you. We’re available 247, including nights, weekends and holidays. If you ever need us, all you have to do is call our team. We’ll answer and get the process started.

We’re always here, but there are other good reasons to choose SERVPRO, too. Here’s what makes us different:

Our team members are knowledgeable, highly trained experts in their field. Working with SERVPRO means the team that comes to your home to evaluate the damage and begin the restoration process knows the latest techniques and strategies in restoration work. They’ll create a customized plan just for your home.

We use the latest technology on all the homes we restore. We have SERVPRO’s backing and access to their technology. We will use that leading-edge technology when we work on your home if you ever need our services.

This SERVPRO location is a locally owned and operated business. When you reach out to us, you’re calling friends and neighbors who want to serve your community and help those who need restoration services. We take pride in the way we’re able to serve our communities.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Yikes! My Carpet Is Soaked. What Next? | SERVPRO® of Cedar Mill/Oak Hills

2/1/2021 (Permalink)

carpet with wet spots If you have water damage in your home due to a burst pipe or another cause, contact us right away. SERVPRO of Cedar Mill/Oak Hills is available 24/7.

Maybe you’re taking a driving tour of some beautiful parklands. Maybe you’re away on business. Whatever happens, you return home to find there’s been a burst pipe or other water leak in your house…and your carpet is soaked.

Can a wet carpet be saved? And if so, can you dry it yourself? The answers depend on how long the carpet was wet and whether it was contaminated with sewage or other hazardous substances.

How Long Was the Carpet Wet?

As soon as water soaks into your carpet, it begins to change. Fibers absorb water and swell. Any mold lurking there begins to spread.

That means you have a limited time window when you can dry the carpet yourself, in place, without taking it up off the floor. Generally, if your carpet was only wet 48 hours or less with clean water, you can dry it in place.

How Do I Dry a Carpet?

First, you’ll want to thoroughly get as much water as you can up by hand. Press clean, dry towels into the carpet and wring them out.

Keep on until you can wring no more water out of them. In the meantime, use fans, open windows and/or dehumidifiers to keep removing moisture from the area.

Next, use a wet/dry vacuum and repeat the same steps as for the towels: vacuum and then empty the canister repeatedly, until you can’t get more water up.

Finally, sprinkle the carpet with baking powder or commercial carpet cleaning/disinfecting powder. Leave overnight, then vacuum up.

Was the Water Contaminated?

If the carpet was wet with contaminated water, or if it was wet more than a day or two, you’ll need to take it up, dry under it, and shampoo or steam-clean and disinfect it. This is a cumbersome process where a cleaning and restoration team such as SERVPRO can really come in handy.

If you want to assess whether a wet carpet can be salvaged, or if you need help with drying and disinfecting your carpet, reach out to us right away.

From emergency cleaning and restoration to routine disinfection, we’re there for you. Contact us at any hour for a consultation or immediate assistance.

Easy Steps You Can Take Now to Lower Your Fire Risk | SERVPRO® of Cedar Mills/Oak Hills

1/25/2021 (Permalink)

large image of red, yellow and orange flames House fires tend to peak during the winter. SERVPRO of Cedar Mill/Oak Hills are available 24/7 in the event of an emergency.

Our team wants to help homeowners in Oak Hills be safer during this cold winter season. One way we can do that is by helping you lower your risk for a winter house fire.

Winter house fires are more common than you think. Fire damage claims are among those most often filed by homeowners. And winter house fires result in about 890 deaths every year.

We pulled together the most impactful tips to help Oak Hills homeowners stay safe. These tips fit easily into your budget, and you can add them to your daily routine without a lot of effort. But they can make a big difference.

Tips to Make Your Home Safer

Here are some great tips you can use to make your home a safer place:

Be prepared to prevent grease fires. Grease fires are a common problem in the kitchen. You can’t put these fires out with water because water makes them worse. Instead, you should have a fire extinguisher in your kitchen to stop them. You can also smother those fires with baking soda or a metal lid.

Take care of your home’s natural gas furnace. Don’t let your home’s furnace get behind on maintenance. A professional needs to check your home regularly for rusted parts and clogged vents. Those can be a fire hazard and they’re not always obvious. Your furnace might be working well as far as you can see, even with these issues.

Use your fireplace safely. Clear chimneys are vital to the safety of your fireplace. It would help if you also were sure your fireplace is clean and you’re disposing of the ashes correctly. A fireplace caked in ashes can be dangerous.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Why Choose SERVPRO? We Hit the Sweet Spot. | SERVPRO® of Cedar Mill/Oak Hills

1/20/2021 (Permalink)

If you’re reading this, you may be a small or mid-size business looking for a cleaning and restoration partner. Since that’s not a choice you make very often, let us tell you a little about why SERVPRO makes great sense as a partner for your business.

A National Organization…

Unlike some cleaning and restoration firms, we’re more than just a mom-and-pop enterprise. Our national network ties us into the latest cleaning standards, new products and practices, and updates on any environmental or chemical threats that might be out there. Because we’re part of a wider network, we’re always prepared for when the latest national issue hits.

…Made Up of Local Neighbors

While we draw on national expertise, our local team knows and understands the Cedar Mill, Oak Hills, and Beaverton areas. We hire locally and we’re tight-knit, meaning that your disaster response team will likely be made up of your neighbors. You might even see a friendly face.

Local knowledge extends to more than manpower. Since we’re all in the same environment, we have the inside scoop on the kinds of issues our neighbor businesses may be dealing with. For instance, we tend to be pretty damp, especially in the winter. Flooding and mold can become problems. Since we’re right here with you experiencing the same trends, we know exactly what to expect. That makes it easy to be prepared.

…Dedicated to Serving YOU!

SERVPRO is dedicated to making any disaster scene “Like it never even happened,” and that goes for everything from your physical facility to your paperwork. On a job site, we take pains to identify and correct even hidden problems. And when it comes to filing insurance claims and getting payments, we take as much work as possible off your hands. That’s why SERVPRO is the logical choice for your cleaning and restoration partner.

From fire to storm to flood, disaster can strike a business at any time. To discuss a SERVPRO Emergency READY Profile for your business, contact us at any hour for assistance.

Finding Water Damage in Your Beaverton Home | SERVPRO® of Cedar Mill/Oak Hills

1/14/2021 (Permalink)

white wall with water damage spots and peeling paint Do you have water damage to your walls or ceiling? Contact SERVPRO of Cedar Mill/Oak Hills, we will help guide you through the restoration process.

If you had to file a water damage claim on your Beaverton home last year, you’re not alone. In fact, you’re probably in good company because that most likely includes some friends and neighbors in your community.

How common are water damage claims? They’re the most common type of homeowners insurance claim that gets filed. And about 1 in 50 Americans files them each year. (That’s why we know there’s likely been more than one claim in your neighborhood or community.)

Water damage claims keep growing, even as fire damage claims are falling.

Can You Spot Home Water Damage?

Many homeowners don’t know when to take the next step and call professionals to help with the water damage process. The signs aren’t always easy to spot. But once you know what they are, they’re unmistakable. Here’s what you might see when your home has water damage:

You see signs of fading and staining on the fabric in your home. You might notice jewel-toned curtains looking less vibrant or the upholstery on your couch sporting water spots. If you see these signs, your home has too much moisture and should be evaluated.

Your home smells noticeably musty. This distinctive scent is one of the first things you’ll notice when you’re dealing with mold damage. It’s an early sign so if you smell it, you need to call immediately to keep the problem from getting worse.

The wood in your home has started to show signs of warping and damage. Wood can be anything from valued antique furniture to your hardwood floors to your window panes and door frames. These items can be damaged within just a few days so if you see damage, get the restoration process started sooner rather than later.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Help When Your Oak Hills Home Needs Mold Remediation | SERVPRO® of Cedar Mill/Oak Hills

1/7/2021 (Permalink)

No one likes to think about dealing with mold damage at home—and the potential health hazards mold can pose. But millions of American families every year find themselves needing mold remediation services.

Signs of mold in your home can vary and may include damp spaces, a musty odor or discoloration on your ceiling, walls, or floors. You might also notice peeling paint, wood warping and even physical symptoms, especially if you suffer from certain types of allergies or asthma.

If you notice any of these signs in your home, then it’s smart to consider reaching out to a trusted partner for an evaluation of your home. They can tell you more about mold remediation and restoration services.

How SERVPRO Is Different

When it comes to mold remediation, we’re a trusted local partner for many families. Here’s why so many residents trust us:

Our team is available 24/7. When it comes to home restoration, time is always of the essence. That means the sooner you can meet with a certified restoration technician and get a plan for remediation in place, the better your home will be able to recover. Getting started fast saves you both time and money.

We have highly trained mold remediation specialists. Calling our team connects you with home restoration technicians who have all the skills and knowledge needed to assess your situation and create a personalized plan for correcting it. They have the expertise and experience you’ll want in your corner.

We use the latest technology. By combining highly trained experts and leading-edge technology, we can use the latest strategies to help your home overcome a mold threat. We work to restore your home in a way that’s both logical and economical.

We are a local business. We are always here to help our friends and neighbors in Cedar Mill, Oak Hills, Bethany, Beaverton and the surrounding communities restore their homes. But our services also come backed with the security and expertise of a national organization.

If you need help with mold remediation, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

3 Reasons to Make SERVPRO Your Commercial Cleaning Partner | SERVPRO® of Cedar Mill/Oak Hills

12/28/2020 (Permalink)

The best time to plan is ahead of time. Or, as the motto goes, “Be prepared.” You’ll be prepared for both expected and unexpected cleaning and restoration needs with SERVPRO on your team.

If you’re like most business owners, you retain a dedicated accountant for your business, rather than hunting for one whenever the need arises. In the same way, it’s a great idea to form an ongoing relationship with a cleaning and restoration service. This partnership will keep you prepared for almost any disaster.

Let’s look at three reasons to choose SERVPRO as your commercial cleaning and restoration partner:

  1. We Offer Routine Cleaning and Disinfection

SERVPRO can be a force multiplier for your daily cleaning service. We perform routine-but-messy tasks such as fryer hood cleaning, deep carpet cleaning and more.

With the onset of the COVID-19 pandemic, we’ve added a special disinfection service to our lineup. Known as Certified: SERVPRO Cleaned, this program shows your customers that your business is regularly disinfected to CDC standards. We can talk with your business about the kinds of work you need and the job frequency, then tailor a special program to meet your needs.

  1. We’re Scalable

For the big challenges, SERVPRO is there. If your facility is large or complex, we have you covered. Our experience includes health care, manufacturing and large residential complexes.

Plus, we rely on our national structure for hazard response. If you encounter a challenging problem, such as a chemical spill, we can draw on elite teams known as large-loss specialists to make your cleanup happen as swiftly as possible.

  1. We Do the Paperwork

SERVPRO also knows how to take the headache out of disaster recovery. We can help you file insurance claims and point you toward recovery resources. We can also assist your business with before-disaster planning, so that you have a set of contacts and resources on hand when an unexpected event strikes.

From fire to storm to flood, disaster can strike a business at any time. To discuss a SERVPRO Emergency READY Profile for your business, contact us at any hour for assistance.

We Have Resources to Help With Fire Restoration l SERVPRO® of Cedar Mill/Oak Hills

12/21/2020 (Permalink)

Suburban house that caught on fire If you have fire damage due to a heating malfunction or other issue, count on SERVPRO of Cedar Mill/Oak Hills to fully restore your home.

Did you know that house fires are more common during the winter months?

It’s true. There are various causes of winter fires, ranging from problems with space heaters to toppled candles.

Accidents involving Christmas trees are one of the leading causes of holiday fires. But issues with home heating systems and mishaps in the kitchen can cause problems for homeowners, too.

The Help You Need Is Right Here

While no one likes to think about the aftermath of a house fire, it’s a reality for millions of American families each year. We want to help you restore your home to its original condition if damaged by a fire.

Here’s why we are Cedar Mills’ trusted partner for fire damage remediation and restoration:

Our team believes in restoration first. We have a team of local experts who want to ensure you get the help you need. With our pool of resources, we can help you save your repairs and homeowners insurance premiums. Our team’s experts want to make your restoration process as painless as we can for your family. We’ll make it “Like it never even happened.”

We’ll help with the entire restoration process. Fire damage goes beyond problems caused by the fire. It can include smoke damage, water damage and issues with odors in furniture upholstery. Our team can work through restoration on all of these and more.

We are members of your community. SERVPRO is a national company but the owner and employees of our franchise are all local to the Cedar Mill/Oak Hills area. We have access to the leading-edge resources, equipment and techniques available to a large national company, and we bring those things to your restoration project.

We’re available 247. Fires don’t happen on a predictable schedule. And getting started with the restoration process as soon as possible is a vital step in restoring your home. We know that timing matters during an emergency, so our team is available at any time when you need help.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time to learn more about our restoration services.

They’re Depending on You: Protect Your Pets in a Storm | SERVPRO® of Cedar Mill/Oak Hills

12/16/2020 (Permalink)

Lightning crashes and Fido is nowhere to be found. You search and search only to discover your pup in the basement, hiding between the water heater and the rat poison. Yikes!

When animals panic, such as during a storm or even a fireworks display, they can get hurt. Let’s talk about keeping your pet safe during a storm. In this blog, we’ll focus on indoor pets.

If You’re Staying in Place

Be aware that pets may run and hide—bringing them into contact with parts of the house where they don’t usually hang out. Know their hiding places so you can easily find them when a storm strikes.

Depending on the storm you’re threatened with, you may go into a sheltered location, such as in the basement or under the stairs. A pet that’s already frightened can resist the move or set up a ruckus once there. Be sure to get your pet used to your shelter room when the horizon’s clear.

The American Society for the Prevention of Cruelty for Animals (ASPCA) suggests removing any hazardous materials, such as rat bait, from your family’s storm shelter. It might be a good idea to pet-proof your animals’ favorite hiding place, too.

If You Need to Evacuate

Again, your first step is to know your pet’s hidey-holes—this time, so you can quickly grab them in case of a flood or another situation where you need to evacuate quickly.

Like humans, pets need a “go bag” with basic supplies to carry in case of an evacuation. This can include medicine, a leash, medical paperwork, shot records and even a pet first-aid kit. The ASPCA even has a handy video tutorial to help you assemble your own pet first-aid kit.

From fire to storm to flood, disaster can strike at any time. If you’ve experienced storm damage, contact us at any hour for assistance.

Having a Plan in the Event a Pipe Bursts in Your Home | SERVPRO® of Cedar Mill/Oak Hills

12/9/2020 (Permalink)

Pipe Burst If you have water damage in your home due to a burst pipe or another cause, contact us right away. SERVPRO of Cedar Mill/Oak Hills is available 24/7.

There is never a good time for a pipe in your home to burst, and it often happens when you least expect it. A burst pipe can do significant amounts of damage in a short span of time, but by knowing what to do and acting quickly, you can significantly reduce the amount of issues it causes.

Though many assume that water damage only happens once in awhile, one out of every 50 homes will actually experience water damage within a year. Thankfully, having a plan is an easy way to ensure you are prepared for any water damage that comes your way.

Plan Ahead in Case of a Pipe Bursting at Home

Shut off your water main. Depending on the pipe that bursts, there might be water pouring into the area until the water main is completely shut off. Knowing how to find and turn off your main will stop the water right away, lessening the extent of the damage.

Shut off your electricity. If it is safe to do so, turning off your electricity can prevent secondary issues from arising. This will prevent water from coming into contact with any electronics or wiring, which could create fire and injury risks.

Contact your restoration company. Starting in on the restoration process as quickly as you can is key for ensuring your water damage is not allowed to linger. Choose a company that is easy to get ahold of at any hour, so you can call them whenever you discover damages.

Take a record of the damages. Not only is keeping good records helpful for you, but it will also be helpful if you are eligible to file a claim with your insurance provider. Take photos and videos in addition to making a list of everything that is damaged by the water.

Contact your insurance company. The type of coverage you will receive for water damage of this nature can vary, so your insurance company is the authority on what is and is not eligible to be covered by filing a claim. Contacting them quickly can help you set this process in motion so you can get it settled as fast as possible.

Open windows and doors if possible. If it is safe and the weather is pleasant, you can increase air circulation and speed evaporation along by opening windows and doors while you wait for your restoration company to arrive.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time to learn more about our restoration services.

How Flash Floods After Storms Can Be Dangerous | SERVPRO® of Cedar Mill/Oak Hills

11/27/2020 (Permalink)

Though there are many weather events that can cause issues or even lead to fatalities, many people are unaware that flash floods are on the list of things to be seriously concerned about. While heat is the leading cause of weather-related deaths, floods are a close second in the United States, with flash floods being the most dangerous type.

Flooding is always a frightening event, but flash floods are particularly dangerous because of how quickly they can begin—even in areas not typically impacted by flooding. Any body of water can spawn a flash flood if there is enough rain, and because there are often only minutes to react, knowing the facts in advance is so important.

Understanding What Is Considered a Flash Flood

A traditional flood will slowly begin to rise, while a flash flood must occur within the first six hours after a storm, but they often happen in as few as three hours.

Flash floods tend to be more common in urban areas due to the possibility of blocked storm drains and drainage systems, and they can occur even in areas that are not situated low enough to be a regular flood concern.

Understanding the Warning Guidelines for Flash Floods

As we have discussed, flash floods occur with little to no warning, which is why you should always stay alert to local broadcasts when there is a storm occurring. Flash flood watches will be issued for broad areas if it becomes a possibility, which is when you want to make sure you have a safety plan in place. For a warning, you may only have moments to react—and for a flash flood emergency, the incident is imminent and you must move to high ground as quickly as possible.

Understanding How to Increase Safety for a Flash Flood

Being safe is so important during any storm or severe weather event, especially when flash floods become a possibility. These are some of the best rules to keep in mind to make sure you and your family are always as safe as possible:

  • When storms involve heavy rain, stay inside and away from low-lying parts of properties.
  • Always have an evacuation plan for floods and be sure your family is aware of it.
  • Avoid trying to cross floodwater, whether in a vehicle or on foot.
  • Avoid touching floodwater or allowing children to play near it, as it can be heavily contaminated.
  • Always turn around if there is water on your intended route of travel.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Fire Safety: Electrical Focus | SERVPRO® of Cedar Mill/Oak Hills

11/20/2020 (Permalink)

The holiday season is coming fast, and with it the temptation to string as many colored lights as possible inside and out. Before you start plugging everything in, do a quick review of your home’s electrical safety situation.

According to the National Fire Protection Association, “electrical distribution or lighting equipment” accounts for about 34,000 home fires every year. These hazards include cords, lighting, plugs and wiring.

From the point at which electricity enters your home to endpoint devices, we’ll look at the most common sources of danger:

Human Error

From using devices in an unsafe manner to allowing curtains to droop against heating elements, human carelessness contributes to many home electrical fires. The best remedy is caution. Always read appliance directions and follow them.

Never leave devices such as space heaters unattended. Make sure electrical devices and appliances have plenty of space around them. Treat electrical devices with a healthy respect in every situation.

Electrical Failure or Malfunction

After human error, electrical “failure or malfunction” makes the second leading cause of deaths from house fires. Many fires involve arcing, where a spark jumps from one conductor to another. Damaged wires and loose connections—in your house wiring or in appliances—can lead to arcing. So can faults in junction and control boxes.

Professional Advice. If your house has older wiring, it might be time for a visit from an electrician. He or she can look for any wiring that needs to be updated. Your electrician can also install arc-fault circuit interrupters to cut off power when dangerous arcing conditions occur.

Sharp-Eyed Solutions. For your part, you can check devices and appliances from small holiday lights through washers and dryers. Look for any exposed wires, loose cords or frayed coverings of cords/wires. Discard damaged devices or have them professionally repaired.

Distribution

Distribution problems also contribute to house fires. Connecting more than one appliance to a socket spells trouble. Similarly, extension cords should only be used occasionally, not incorporated as part of your day-to-day wiring solution.

Too many appliances connected to one outlet or circuit can lead to fires. Make sure you place no more demand on any one circuit or outlet than it can support.

From fire to storm to flood, disaster can strike a business at any time. To discuss a SERVPRO Emergency READY Profile for your business, contact us at any hour for assistance.

Wintertime Tips for Fire Prevention | SERVPRO® of Cedar Mill/Oak Hills

11/13/2020 (Permalink)

It seems like every year, the holiday season approaches faster and faster—but that means the increased risk of house fires does, too. Wintertime is when the most home fire incidents tend to occur according to the Red Cross, mainly because there is an increased chance for them to occur due to common winter activities.

The No.1 cause of home fires is cooking regardless of the season, but the chances for heating and electrical-related fires always increases when the weather turns colder. Focusing on fire safety throughout your wintertime celebrations will ensure that fires are far less likely to get a chance to spark.

Tips for Fire Prevention Around the Holiday Season

Keep safe when cooking. Cooking is the top cause of house fires in every season, but during the winter, there are more large, family style meals and far more baking which causes the frequency of cooking related fires to increase. It is wise to always keep a fire extinguisher in the kitchen and be careful about utensils, potholders, dish towels and curtains being anywhere near the stove.

Heat the house with proper precautions. It is common to use space heaters throughout the winter season to knock the chill off, but it is important to be certain your model has safety features such as a tip over shutoff and overheating sensor. If you have a fireplace in the home, have your chimney inspected annually to reduce the risk of fire, and be sure to never leave a fire or a space heater unattended or going while you sleep.

Decorate with care. The decorations commonly associated with Christmas, such as trees and lights, present an electrical hazard if they are not installed correctly. Christmas tree fires due to electricity are extremely common, often as a result of the lights being plugged in improperly. Make sure to not overload outlets or power cables, and never use decorations with frayed wiring.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

Why Choose Us for All Your Restoration Needs | SERVPRO® of Cedar Mill/Oak Hills

11/12/2020 (Permalink)

Why Choose SERVPRO - image of small house with Band-Aids over it SERVPRO is always here when you need us 24 hours a day!

Sustaining damage is a frightening thing and determining how to recover can feel like an impossible process. Not only are there safety and emotional considerations to take into account, but there is also the damage that can occur to your home or business to contend with, too. Thankfully, if you experience damage, we are always here to help you. Deciding what restoration company to work with can be a difficult process, but we hope that you will consider us to take on the task so you can return home or to work in a timely manner. Read on to learn more about what makes us different.

We Will Respond Quickly Regardless of the Time

When you discover any type of damage to your home or office, you will want things to be remedied quickly so you can regain a sense of normalcy in life —which is why we are always here when you need us. We are available 24 hours a day, seven days a week and 365 days a year, so regardless of if you discover damage on a weekend, on a holiday or in the middle of the night, you can still be certain we will respond rapidly to your call.

We Can Access Extra Resources if Necessary

We are proudly owned and operated locally, but since we are attached to the SERVPRO® brand, we have far more resources at our disposal. Nationwide, there are hundreds of other locations that can provide assistance and extra resources to our community if need be. That means if a large storm or other catastrophic event comes through that damages many buildings in the area, you will still receive exceptional, timely service from us.

We Are the Best at What We Do

We take pride in the restoration work that we do, and we make sure that every task we perform is done exceptionally well. Our technicians are trained extensively when they are hired and are provided with many growth opportunities throughout their careers, so you can be certain that your restoration job is in good hands when you give us a call.

When you need restoration for your home or business, we hope you will trust us with the job. If you need to report damage or just want more information, give us a call any time to learn more.

Is Water Damage As Serious As It Seems?

11/12/2020 (Permalink)

Serious Water Damage - image of woman cleaning water damage Water damage can cause significant damage no matter where is occurs.

Water damage is something that every homeowner has heard horror stories about, but it is also
something that everyone hopes will never happen to them. Water damage is more common
than people typically realize, impacting an estimated one out of 50 households every single
year—but just because it is common does not mean it should not be taken seriously.
Water damage can cause significant damage no matter where it occurs. Whether it is a damp
crawlspace, leaking roof or plumbing issue in the walls, the damage that water damage causes
can compound over time, creating a much bigger headache when it eventually has to be dealt
with. Below, we will be looking at why water damage is such a serious issue and why you
should always seek professional help if you discover it in your own home.
Why Water Damage Is Such a Serious Issue
Water Can Become Contaminated Over Time
The severity of water damage has quite a bit to do with the classification of the water causing
the issue—in general, water damage from inbound plumbing pipes or clean water sources will
not be as bad, while drains, sewers and flooding can cause much more serious problems.
However, even if your damage starts off as a result of clear, clean water sources, if left
untreated, the water can quickly become contaminated and create a breeding ground for
bacteria to thrive.
Water Can Give Rise to Mold Growth
Mold is a serious problem in many homes, and even if no one in your household has underlying
conditions such as asthma or allergies, it can still present health effects if it is allowed to
grow. Mold can grow anywhere that is damp, making the site of water damage a perfect place
for a colony to overtake.
Water Can Cause Structural Issues
Depending on the saturation level and area that is impacted by water damage, you may have to
consider the structural impact of having soaked floorboards, joists and studs in your home .
Water can saturate these materials and impact the structural integrity of your building with time,
creating a hazard for your household in addition to the water damage issue.
If you have water damage, do not hesitate to give us a call quickly. You can get in touch at any
hour to learn more about our services or to get a response from our expert technicians.

Recovering as a Business Owner After a Disaster

11/6/2020 (Permalink)

Plan ahead and check your insurance coverage Plan ahead and check your insurance policy coverage.

Recovering as a Business Owner After a Disaster | SERVPRO® of Cedar Mill/Oak Hills

It is so rewarding to build a business and succeed, but if a disaster comes through and causes damage, that is a frustrating incident that is entirely out of your hands. This can devastate businesses that are not prepared, which is why knowing what you would do in this type of situation is so important for the longevity of your business after an emergency.

Safety during a disaster is the most important thing, so we highly recommend starting with a plan that encompasses your evacuation procedure, communicating with employees and keeping your office stocked with emergency supplies. Once you do this, you can move into phase two of the planning, which involves determining how you will be able to quickly recover.

Planning for Post-Disaster Recovery for Your Business

Check your insurance coverage and call your restoration company. No two commercial insurance policies are the same, so it is wise to get in touch with your provider to make sure you have all the information necessary to file a claim if you are able to. Next, contact your commercial restoration company to get that process started. In many cases, they will be able to talk with your insurance company directly to keep things simple for you.

Get in touch with your customers quickly. Your customers will want to hear from you after a disaster, so sending out messages quickly is a great way to keep them in the loop on your timeline and how they will be able to support you through this time. It might be worth considering doing a special promotion with gift cards or other long-lasting items that they can purchase and use at a later date to assist you throughout the rebuilding process.

Make sure you are aware of the assistance offerings. There are many disaster assistance programs available to business owners, such as the Small Business Administration’s loan program, which can be used for restoration, disaster-related costs and even income due to losses from the damage. These loans are typically designed to be easy to qualify for and to repay to help business owners rebuild.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

Understanding the Dangers of Flash Floods During and After Storms | SERVPRO® of Cedar Mills/Oak Hill

10/1/2020 (Permalink)

Car driving in flash flood When a flash flood hits, take these steps to be prepared.

While severe thunderstorms present dangers in their own right, they are not the most dangerous weather event that is possible in relation to heavy rain. Many people are surprised to learn that floods kill more people in the United States than tornadoes, hurricanes or lightning, and that flash floods are the most dangerous type of flood of all. 

Flash floods are not only destructive, but they can come about quickly—and because many people do not understand their dangers, they are often not taken as seriously as they should be. Fortunately, by understanding the dangers and the warnings surrounding flash floods, you can more easily stay safe from them in the future. 

Know the Alerts Surrounding Flash Floods 

To begin to increase your safety from flash floods, knowing the meanings of the various weather alerts is a great first step. A Flash Flood Watch is when you should make sure you are ready to execute your evacuation plan if necessary, as conditions are favorable for a flash flood. A Flash Flood Warning means that a flash flood is currently happening or will be happening soon, and a Flash Flood Emergency is the most severe alert, meaning that a severe flash flood is happening in the area. 

Have a Plan in Place for Flash Floods 

Because flash floods come about so quickly, it is important to have a plan ahead of time so you can react immediately in the event that an evacuation notice is issued. Make sure you have an evacuation supply bag, are aware of evacuation routes and know where to go should a flash flood occur. 

It is important to note that you should never attempt to drive through floodwaters—if your preferred route is blocked, turn around and find another avenue instead. You should also never walk through floodwaters, as moving water can quickly sweep even fully grown adults off their feet. 

If your home is damaged due to a storm or a flood, we are here to help you with the restoration process from start to finish. You can get in touch with us at any time of the day or night to learn more or to report damage for a quick response from our team.

Tips for Doing an At-Home Water Damage Inspection | SERVPRO® of Cedar Mill/Oak Hills

9/18/2020 (Permalink)

Preserving the longevity of your home is so important to protect your investment, and there are few things that can be as detrimental to this as untreated water damage. While cosmetic issues are a concern for sure, water damage can also lead to severe structural issues within your home if it is not quickly addressed.

While you should always call in a professional if you notice water damage, you can often check around the house yourself to look for any signs. This can prevent costly homeowners insurance claims if it is caught early and significantly reduce the headache associated with restoration.

How Can I Look for Water Damage at Home?

Inspect your walls and ceilings. Because water damage is often so evident on drywall and ceilings, this is a good place to start your search. Look for water spots, discoloration or blistering anywhere along the walls or ceiling, as these can indicate water damage is present. Also pay close attention to door and window frames that lead to the exterior of the home, as these can allow water to seep in when it rains.

Don’t forget to look down. Because floors are the lowest point in every room, water can pool underneath them if there is an issue somewhere else in the room. Subfloors can become saturated with moisture quickly, leading to buckling or a wavy appearance in the floor above. Your nose can also point you in the right direction—if you notice a musty odor, there is likely an issue.

Inspect your roof. It is important to keep your roof in good shape to make sure it is keeping out all the elements it can when it rains. A pair of binoculars can give you valuable insights into the quality of your roof and help you spot any loose shingles or peeling places. Additionally, it is smart to check that your gutters are doing their job the next time it rains to prevent water from building up around your foundation.

Pay close attention to the basement. Damp basements used to be considered a given, but we know now how dangerous untreated water damage can be even if it is under your home. Watch out for a musty feeling in the air, signs water is seeping down the walls or any mold growth, all of which are clear signs that there is damage present.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Our Top Fire Safety Tips to Protect Your Home | SERVPRO® of Cedar Mill/Oak Hills

9/4/2020 (Permalink)

white fire alarm being tested by a person If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of Cedar Mill/Oak Hills to learn more.

Experiencing a house fire is never something that is on someone’s agenda, but they happen more often than you might think. A small fire can quickly start to spread and turn dangerous, taking under a minute in a lot of scenarios. Taking a proactive fire safety approach is key for making sure you are reducing your chances of ever having to deal with a house fire in your own home.

Fortunately, implementing fire safety in your household is about planning ahead and generally developing good habits to prevent it from becoming an issue. By being proactive, you can significantly mitigate the fire risk throughout your household.

How Can I Take a Proactive Fire Safety Approach?

Check your smoke detectors. If you never consider the smoke detectors in your home, now is the time to start. Smoke detectors should be installed throughout the home and be tested every 30 days to make sure they do not have defects. Many models are designed to have 10-year batteries now, but if yours begins chirping, make sure you replace the batteries right away to keep it operational.

Create a fire escape plan. If the smoke detectors do go off, it is important that everyone in your home knows what comes next and how to escape safely. A fire escape should take two minutes or less to execute. Be certain that every room has at least two exits, that every family knows how to quickly get out of the home and designate a spot for you to all reconvene outside to check in.

Limit your fire risks. There are many ways to get into the habit of fire safety to lessen your overall fire risk profile. There are many things you can do around the home to prevent fires, such as always supervising candles or open flames, never leaving the room while the oven is on and not overloading your electrical outlets with heat-producing appliances.

Keep a fire extinguisher handy. Though there are many fires that will immediately be too large to use a fire extinguisher on, if there is a small and contained fire, knowing how to use one can keep a small issue from becoming a large one. A working fire extinguisher should be installed in the kitchen and any other high-risk areas, and you and your family members should all be familiar with how to use it.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Starting a Severe Weather Preparedness Plan

8/24/2020 (Permalink)

large yellow storm warning sign in front of dark forming clouds SERVPRO of SERVPRO of Cedar Mill/Oak Hills is here to provide you with a rapid response. Contact us right away if you experience any storm damage.

Though there is no way to predict when severe weather may happen, we always encourage people to be vigilant about preparing for it at every time of year. Keeping your household protected from damage and safe from harm is so important, and through a few small tweaks, something anyone can easily accomplish in advance of severe weather. Here are some great tips regarding how it works:

How to Prepare Your Household for Severe Weather

Prepare your home as much as possible. Damage is not entirely preventable, as storms can be unpredictable and harsh, but there are ways that everyone can make improvements to reduce their chances. Cutting back any dead or loose tree limbs and securing patio furniture and other potential projectiles is advised, and you may also want to consider installing a generator for the home in case the power is out for a prolonged period or time.

Create a family communications plan. Ideally, your entire family will be home when severe weather becomes a threat so you can migrate to your designated safe room and stay put until it is over. However, this may not be the case, which is why planning for how to communicate and what to do in case someone is out of the house is wise. Do not forget to factor pets into the equation and be certain someone is in charge of getting them to the safety area as well.

Make sure your emergency kit is stocked. Emergency kits can come in handy both during a storm and in the aftermath in case of a power outage. You should pack your emergency kit with all necessary supplies to be sure you and your family members have enough food and water, as well as medical supplies, both for while you are sheltering from the storm and in the aftermath if access to traditional resources becomes limited.

Consider getting a weather radio. Many of us rely entirely on our phones and the internet for weather updates, which is fine in normal conditions but can be risky in the event of severe weather. In case your phone dies, have a backup weather radio with plenty of batteries or a hand-crank feature, so you can be certain you never miss emergency alerts and weather updates.

If your home is damaged by a storm, you can depend on us to take care of any damages. Contact us at any hour to report damage and receive a rapid response.

What to Look for in a Storm Restoration Company | SERVPRO® of Cedar Mill/Oak Hills

8/7/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Cedar Mill/Oak Hills to set up an appointment.

When it comes to experiencing severe weather, the event itself is frightening enough—and if you receive storm damage to your property, it can be even worse. Damages caused by storms have gotten more and more severe in recent years, so it is best to make sure you know what to do should a storm damage your property.

Choosing a company to work with for the restoration of your property is a difficult task, but also an important one. Working with a company you can trust makes all the difference—you are trusting them with your building and your belongings in many cases, and knowing your things are in good hands provides invaluable peace of mind.

Choosing the Right Restoration Company for You

Consider their reputation in the area and industry. After a severe storm, it is not uncommon to have people contacting you day or night to offer restoration services—but unfortunately, many of these companies are not trustworthy ones due to the rise in post-disaster scams. Making sure you find a company that is active in the community and considered a restoration industry leader will ensure you do not get taken advantage of.

Make sure they can handle large-scale damage. If a major storm hits an area, there will be many people who are seeking to get restoration work done on their home as soon as possible—and that is where we come in. When large storms happen, we can call on SERVPRO® partners across the nation to make sure everyone receives the exceptional service levels we are known for, regardless of how much damage the disaster has caused

Ensure you can call them whenever you need to. There is no telling when severe weather may strike and cause damage to your home, which is why we are here at any hour to provide you with a quick response. You can give us a call at any time and receive exceptional, fast service. We will get all the pertinent details and begin assembling a team right away to respond to your damages.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

What to Do After You Have Flood Damage to Your Home | SERVPRO® of Cedar Mill/Oak Hills

8/7/2020 (Permalink)

a reflection of a kitchen in a puddle of water on a tile floor If a flood has damaged your home, we are here to help. Contact us today to learn more.

If you have sustained flood damage to your home, it can be overwhelming to know what to do next. Flooding is a serious problem that impacts people far more frequently than many assume—and it is becoming more widespread in recent years as we see more and more floods in areas that are not historical floodplains.

After the flood waters subside, we understand that you will want to get back into your home as quickly as possible, which is why we are here to help you every step of the way.

Here is our guide for what to do after a flood impacts your home:

Steps to Take After You Have Flood Damage to Your Home

Do Not Risk Additional Damages

You should always wait on authorities to give you the go-ahead before returning to your home after a flood, as there can be significant hazards associated with flooding that you cannot see. Before you go inside your home, check for any visible structural issues that may make it unsafe, and contact your utility providers if you suspect damage to electric or gas lines.

Take Photographs of the Damage

Having photos of the damage can come in handy both for you and your insurance company. Do this before removing any belongings or altering the space in any way so you have thorough documentation of the damaged state of your home. Be sure you are safe while doing this—if your home still has standing water in it, wear waders or waterproof boots to protect your health, and do not touch anything with your bare hands just in case of contaminants.

Work With a Restoration Company

Choosing the right restoration company after a flood is extremely important. Working with a company after a large disaster such as a flood can leave you to wait endlessly for a response—but when you work with us, you can be certain we will respond quickly regardless of the size of the disaster, as we have the ability to scale our resources to match the disaster zone.

If a flood has damaged your home, we are here to help. Regardless of what hour you discover the damage, we can respond quickly and take care of restoration. Contact us today to learn more

Tips for Safety During Summer Storms | SERVPRO® of Cedar Mill/Oak Hills

7/23/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Cedar Mill/Oak Hills is available 24/7 and ready to assist you with any storm damage.

When the temperature and humidity rises, thunderstorms can become a commonplace part of summer days. While many manifest as simple, passing showers, it is important to remember the risks that any thunderstorm can cause—especially if conditions are ripe to turn it into a severe scenario.

In case you get caught with bad weather on the way, these safety tips can help you no matter where you are.

General Safety Tips Regarding Thunderstorms in the Summer

Know your options for shelter. If storms pop up in the forecast and you are at home, the best thing to do is to stay put and seek shelter in a room toward the interior of your home. Because storms can come up suddenly, however, you may have to seek shelter out and about. In that case, your car is a viable option if it is hard-topped and safely pulled to the shoulder or in a lot, as long as you turn off the engine and refrain from touching any metals in the vehicle.

Practice electrical safety. When lightning hits a building, it is searching for the quickest way to get through to the ground—which often involves traveling through electrical wires. The wires in buildings are not equipped to handle the high charges that lightning presents, so they will transfer some of this energy through the outlets and into whatever is plugged in them, referred to as a power surge. If you are able, unplugging everything before a thunderstorm starts is wise—as is installing surge protectors in case you are caught off-guard.

Avoid direct contact with concrete. The structural integrity of concrete structures cannot be rivaled, but in the event of thunderstorms, they actually are not the safest option. When concrete is poured, it is typically reinforced with metal in the walls and throughout the floor—meaning it can transfer electricity if lightning strikes the structure. Avoid touching concrete directly if lightning strikes are a possibility.

Stay indoors for at least 30 minutes. It is common for the thunderstorms that come during warmer weather to start abruptly and end just as fast. While this might leave people antsy to resume any activities they had started, lightning has a range of up to 25 miles from cloud cover. Officials recommend waiting at least a half hour before you go back outside after a thunder clump.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Prioritize Safety Every Time You Grill | SERVPRO® of Cedar Mill/Oak Hills

7/23/2020 (Permalink)

a person in grilling chicken and hot dogs on an outdoor grill SERVPRO of Cedar Mill/Oak Hills are the fire restoration experts. To learn more give us a call or contact us online.

There is no better way to make the most of a summer day than cooking your dinner on the grill, but it is important to remember that this is an activity that involves an open flame and thus plenty of hazards. Though you may grill multiple times a week, it is important to always be vigilant about fire safety in the process.

Reports from the U.S. Fire Administration indicate that there are over 5,500 grill-related fire incidents every year, leading to millions in household damages. As with any fire safety lesson, the best strategy is simply doing what you can to prevent this from happening.

Being Vigilant About Fire Safety Every Time You Grill

Create a safe zone around your grill. You want your grill to be in a convenient location, but be sure you are still being safe about where you set it up. A minimum of a three-foot buffer around the grill is advised, as flare-ups can be quite large and ignite anything in their surroundings.

Clean your grill grates often. After using your grill each time, taking a few minutes to brush down the grates can make a big difference. The bits of food that get left behind can build up and become a fire hazard, especially if you are cooking meats with a lot of grease on them. These flare-ups can happen suddenly and be quite dangerous, so a prevention strategy is the best approach.

Never leave the grill unattended. If you need to take a break, get something from inside or otherwise take your attention off the grill, you should always designate someone else to attend it in your place. Even in a moment, a fire can start and begin causing damages. Always act as though this is possible and be sure your fire extinguisher is handy, too.

Inspect the grill regularly. Gas grills have several parts that can fail over time, meaning that regular inspection is key to avoid a serious fire. Gas lines that run the propane to the grill can fail with time, and if you do not check them, a leak can be disastrous when you go to light the grill.

If you have a grill fire do damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Preparing Your Staff for Fire Evacuation | SERVPRO® of Cedar Mill/Oak Hills

6/24/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Cedar Mill/Oak Hills specializes in commercial fire restoration.

An important component of running a business is enhancing the safety of your work site to reduce the overall risk of the workplace. It is important to consider how a fire at your business could impact your safety plans and how you can better prepare staff just in case one occurs.

Planning a fire evacuation protocol and making sure staff are aware of it is one of the best ways to protect everyone who works at your business. The moment a fire starts can be a time fraught with panic, but if everyone knows exactly what to do, you can get everyone to safety much more efficiently.

How to Create a Fire Evacuation Plan for the Workplace

Consult with your local fire officials. Your local fire officials are a great resource for your business in all aspects of fire safety. Consult with them regarding your business and they will be happy to discuss the best fire evacuation routes and any special considerations you may need to take into account as you plan ahead.

Communicate and mark fire evacuation routes. After you have decided what paths will be your designated routes to safety, mark them clearly and communicate the plan with your employees. Set everyone up for success before hosting your first drill by preparing them ahead of time so everyone is clear on the protocols.

Have fire drills frequently. In times of high stress—such as when a fire breaks out—knowing exactly what to do will help everyone stay calm and confident as they get to safety. To be certain that everyone fully understands the fire safety protocol, host evacuation drills at least every few months so there is ample opportunity to practice.

Run different fire scenarios. A fire could be started by any number of things, so make sure you have fire drill scenarios that reflect this. You should run them for multiple fire origin situations, including hot spots such as the kitchen, desk clusters that utilize a lot of power and any other areas where a fire may plausibly break out.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Our Tips for Recovering From Residential Fire Damage | SERVPRO® of Cedar Mill/Oak Hills

6/9/2020 (Permalink)

woman with hands covering face upset with burnt house in background If your home is damaged in a house fire, SERVPRO of Cedar Mill/Oak Hills is here to help. Contact us for any fire restoration needs.

While house fires are dangerous and alarming themselves, the recovery process can also feel complicated and quite a bit scary. Even for small fires that were put out quickly, the damage done by smoke, soot, and extinguishing agents can be severe and widespread, reminding you every day of such a traumatic event.

In order to help you recover, we have assembled some must-know guidance for household fire recovery.

Must-Know Guidance for Household Fire Recovery

Prepare yourself for what to expect. Though we have all likely seen images of fire damage online or on the news, experiencing it in your own home with your own belongings is a much different phenomenon. It is important to ready yourself emotionally for the damages and understand that there might be items damaged by smoke or soot that were nowhere near the flames.

Wait to enter your home. While it is normal to want to assess the damage done to your home and belongings right away, it is important to wait until officials have deemed it safe before you do so. There can be significant hidden damage throughout the home that could put you in danger, and the particles in the air can make it hazardous to breathe. By waiting until officials give you the green light, you can be sure you are not causing further damage to yourself.

Contact your insurance company. Once you are able to get an idea of the significance of the damage, contact your insurance provider and let them know about the situation. All insurance is varied in how they handle the claims process, so it is best to get the details straight from them regarding what to do and how to proceed.

Document the damages. Because there are so many details involved with recovery, documenting your damages well can help you keep everything organized. Make an inventory list of everything that has been impacted and take plenty of pictures of the damaged areas of the home. This will be helpful when you are filing your insurance claim as well as when it is time to replace key items in your home.

Contact your restoration company. The restoration company you decide to work with is one of the biggest factors in how quick and smooth your recovery process is. The lingering trauma from a fire can be persistent, so having a company that has your best interest in mind can do wonders for making the process as painless as possible.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Unexpected Water Damage | SERVPRO® of Cedar Mill/Oak Hills

6/9/2020 (Permalink)

person holding moisture meter to wood floor Contact SERVPRO of Cedar Mill/Oak Hills today to handle your unexpected water damage.

Here we are in June and we’re still getting some heavy rains here in the Pacific Northwest. While other states are starting to enjoy the summer sunshine, we appear to have experienced a bit of a false start.

Unfortunately, when the weather shifts like it has been, it can lead to unexpected water damage. Air conditioning units, open windows and many other factors can all lead to disaster when unanticipated rain is involved. Even with warmer weather on the horizon, water damage needs to be properly remediated to avoid further damage and microbial growth.

At SERVPRO Cedar Mill/Oak Hills, we are experts at handling water damage from the smallest leaks to a category 3 water loss. We are available at all hours – water damage doesn’t wait and neither should you!

If your home has been damaged by water, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Keys for Safety in the Aftermath of a Flood | SERVPRO® of Cedar Mill/Oak Hills

5/27/2020 (Permalink)

water damaged household furniture sitting outside on front lawn If you’re experiencing any water damage from flooding, SERVPRO of Cedar Mill/Oak Hills is available 24/7 to assist you with any repairs.

Discovering that your home has been damaged by a flood can be absolutely devastating, and it is normal for homeowners to be eager to return and begin the cleanup process.

Though quick action is advised in the aftermath of a flood, it is also essential to prioritize your safety during the process to avoid injuries or further damage.

How to Stay Safe Following a Flood

Avoid further safety hazards. In the aftermath of a flood, never return home without first checking with local authorities and making sure it is safe. Floodwaters can harbor many dangers, including contaminants, electrical currents and other hazards that can make recovery more difficult in the long term.

Air out the home. As long as your area is free of rain or other risks, opening doors and windows to allow the house to air out can mitigate the damage your home sustains. The air can quickly become stale if enclosed in the home for long, so you may want to let it air out for a bit before beginning the cleanup process. Though mold growth can start within a day of receiving damage from floodwaters, increasing airflow can prevent it from growing as quickly and cut down on the damages caused.

Document the damages. Moving into the cleanup process quickly is a common first instinct, but homeowners are wise to thoroughly document damages before they do so. Even without flood insurance, your general homeowner’s policy may cover some of the damages. By taking photographic evidence, it will be much easier to maximize the claim you are eligible to receive from your insurance company.

Contact your restoration and insurance companies right away. Telling your insurance company right away about the damage to your home will set the claims and adjustment process in motion if you are eligible to file. Afterward, it is advised to contact your restoration company as soon as possible—the longer water damage is left untreated, the more extensive the damage to your home and structures can become.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Preventative Commercial Cleaning in the Time of COVID-19 | SERVPRO® of Cedar Mill/Oak Hills

5/11/2020 (Permalink)

woman in a hat with a ponytail carries a bottle of cleaner in front of shelves filled with cleaning products At SERVPRO® of Cedar Mill/Oak Hills, we have the tools and expertise to make preventative cleaning a breeze.

As businesses across the nation begin to unshutter their doors and reopen to the public, many people are eager to return to their favorite public places: gyms, coffee shops, bookstores, restaurants, public parks, and more. Many business owners find themselves asking the same questions – how can we be sure that it’s safe? How can we be certain that we are doing our part to continue to reduce the spread of COVID-19?

Here at SERVPRO® of Cedar Mill/Oak Hills, we’ve got you covered! We offer preventative sanitizing services for businesses and homes whether big and small. It is our goal to make sure that your customers feel safe and secure when they venture out into the public sphere. Whether you’re looking for a one-time cleaning service or a scheduled cleaning service on a routine basis, SERVPRO® of Cedar Mill/Oak Hills is here to help you make sure you have a solid plan for reopening.

Whether you’re a realtor looking to ensure that their open houses are as clean as possible between showings, a small business eager to reopen to their favorite regulars, or a large scale corporation wanting to ease the worries of their employees as they return to work after the shelter-in-place orders have been lifted – we are here to assist! SERVPRO® of Cedar Mill/Oak Hills will work with you to create a cleaning plan that best suits your needs!

If you are interested in a quote for cleaning and fogging services, you can count on us to help. Call us 247 to get the process started.

Things That Can Cause Water Damage After Heavy Rainfall | SERVPRO® of Cedar Mill/Oak Hills

5/8/2020 (Permalink)

heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Cedar Mill/Oak Hills have the trained technicians to fully restore your home.

When most of us think about water damage, we think of catastrophic events—but it does not take a flood or other large body of water to cause damages.

Heavy rainfall, which falls over 0.3 inches per hour can easily cause damage to most homes before homeowners even realize it. These are some of the ways we see water damage manifest after heavy rains:

How Heavy Rain Can Lead to Water Damage

Backup of clogged gutters. Gutters that have not been cleaned regularly are often not draining at maximum efficiency and can allow water to pool up when rainfall becomes heavy. This water can seep its way into your roofline and cause the wood and materials to decay.

Leaks around windows and doors. There are always vulnerabilities associated with external openings of a home, especially if you have not recently improved your weatherstripping around doors and windows. Heavy rains can work their way into microscopic cracks and cause damage.

Poor drainage around the foundation. When water builds up around the base of your home, it can lead to damage to your crawlspace or basement area. Landscaping and proper drainage are key to preventing this.

Leaks in and around the roof. Leaking roofs are one of the leading causes of water damage, and they often go unnoticed until they become severe. Regularly inspect your roof for damages so you do not get blindsided by a leak in your roof the next time heavy rains move in.

Malfunctioning of a sump pump system. Caring for your sump pump and regularly checking to be sure it is operational is a wise decision. These useful pumps can still develop many problems that render them unable to pump water away from the home.

Leaks around chimneys and skylights. Having features such as a chimney or skylights is nice, but they do present vulnerabilities where they intersect with the roof. The seals that protect these seams can wear down over time, and heavy rains can expose these vulnerabilities.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

How Our 6-Step Water Damage Restoration Process Works | SERVPRO® of Cedar Mill/Oak Hills

4/21/2020 (Permalink)

interior wood floor partially submerged in water When dealing with water damage, immediate action is crucial. Contact SERVPRO of Cedar Mill/Oak Hills for prompt & dependable service.

Discovering water damage can be an overwhelming thing, but acting immediately is the best thing to do. That is why we are available 24 hours a day, seven days a week—you can always call us to set our six-step restoration plan in motion right away.

Here is how it works:

6 Steps to Water Damage Restoration

  1. Initial Emergency Contact
    Our emergency line makes it so that you can call us at any time you discover damage, day or night. Our trained staff will ask you important questions to assess the damage and dispatch a team and equipment straight to you as quickly as possible.
  2. Inspection and Damage Assessment
    When our team of technicians arrives, they will first stop any water that continues to leak and check the area for dangerous safety hazards. They will then do a complete inspection of the area and create a comprehensive damage restoration plan for you to review.
  3. Moisture Extraction
    Extracting any excess moisture is the most pertinent aspect of water damage restoration, which is why we invest in equipment that allows us to remove hundreds of gallons of water at a time. We can also help you with move out services so you can stay somewhere safe during restoration.
  4. Dehumidifying and Drying
    Once the standing moisture is gone, we will turn our efforts to the surfaces of the building that may have absorbed water, like drywall and wood. These surfaces must be fully dried out for the longevity of your building and to prevent mold growth and mildew from taking hold.
  5. Cleaning and Repair
    Once the standing water and the absorbed moisture has been removed, we will do a cleaning and odor removal treatment on impacted areas of the home. This way you will know that all your surfaces are no longer contaminated and have no risk of your home developing a musty odor.
  6. Restoration
    Our restoration process is full service, meaning we will restore your building completely to its original condition from before the damage. This means we will handle repairs to structures and drywall, as well as repaint and refinish if needed to make sure you are thrilled when you walk back through the door.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

Keys for Safety in the Aftermath of a Flood | SERVPRO® of Cedar Mill/Oak Hills

4/13/2020 (Permalink)

water damaged household furniture sitting outside on front lawn If you’re experiencing any water damage from flooding, SERVPRO of Cedar Mill/Oak Hills is available 24/7 to assist you with any repairs.

Discovering that your home has been damaged by a flood can be absolutely devastating, and it is normal for homeowners to be eager to return and begin the cleanup process.

Though quick action is advised in the aftermath of a flood, it is also essential to prioritize your safety during the process to avoid injuries or further damage.

How to Stay Safe Following a Flood

Avoid further safety hazards. In the aftermath of a flood, never return home without first checking with local authorities and making sure it is safe. Floodwaters can harbor many dangers, including contaminants, electrical currents and other hazards that can make recovery more difficult in the long term.

Air out the home. As long as your area is free of rain or other risks, opening doors and windows to allow the house to air out can mitigate the damage your home sustains. The air can quickly become stale if enclosed in the home for long, so you may want to let it air out for a bit before beginning the cleanup process. Though mold growth can start within a day of receiving damage from floodwaters, increasing airflow can prevent it from growing as quickly and cut down on the damages caused.

Document the damages. Moving into the cleanup process quickly is a common first instinct, but homeowners are wise to thoroughly document damages before they do so. Even without flood insurance, your general homeowner’s policy may cover some of the damages. By taking photographic evidence, it will be much easier to maximize the claim you are eligible to receive from your insurance company.

Contact your restoration and insurance companies right away. Telling your insurance company right away about the damage to your home will set the claims and adjustment process in motion if you are eligible to file. Afterward, it is advised to contact your restoration company as soon as possible—the longer water damage is left untreated, the more extensive the damage to your home and structures can become.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

IICRC Certification & Why It’s Important | SERVPRO® of Cedar Mill/Oak Hills

4/6/2020 (Permalink)

Who is the IICRC?

The IICRC is the Institute of Inspection Cleaning and Restoration Certification and it was established as a non-profit organization in 1972. They set the standards for the inspection, cleaning and restoration industries. They also offer certifications that are considered the highest quality in our field of work.

Why are Certifications Important?

To put it simply, certifications do the legwork for you. When you’re in an emergency situation, certifications allow you to have confidence that the people you’re hiring are competent and able to complete the work they’re being hired to do. Here at SERVPRO, we highly value continuing education and keeping our standards up to par with the IICRC’s expectations. That way, we know we are providing the best service possible to our customers. 

What are Our IICRC Certifications at SERVPRO Cedar Mill?

We hold a number of certifications from the IICRC, including:

  • Water Damage Restoration Technician (WRT) – The WRT certification is the gateway to other IICRC certifications. This course gives residential and commercial maintenance personnel the background to understand the procedures necessary to deal with water losses, sewage backflows, and contaminations such as mold.
  • Applied Microbial Remediation Technician (AMRT) – The AMRT certification covers mold and sewage remediation techniques. Emphasis is placed on teaching mold and sewage remediation techniques and graduates will be adequately equipped to perform remediation services while protecting the health and safety of workers and occupants.
  • Applied Structural Drying Technician (ASD) – The ASD certification is designed to teach effective, timely and efficient procedures for drying water-damaged structures and contents.
  • Fire & Smoke Damage Restoration Technician (FSRT) – The FSRT certification concentrates on the technical procedures for successfully completing the restoration of a fire and smoke damaged environment.
  • Odor Control Tech (OCT) – The OCT certification course covers olfaction and odor, odor sources, detection process, the theory of odor control, equipment, chemical options, and applications.
  • Trauma and Crime Scene Technician (TCST) – The TCST certification program provides specific information for the proper maintenance and cleaning of trauma and crime scenes.

What Does This Mean for You?

The types of situations we handle on a daily basis are unpredictable in every sense of the word. Losses happen in homes and commercial buildings, where loved ones and the general public are the ones at risk by not putting forth the best quality work and maintaining the highest standards. IICRC certification can be that peace of mind; for us to know we have up to date education and that we have done the best possible job, and for you to know that you are safe anywhere SERVPRO Cedar Mill has performed services.

When you have an emergency, you can be certain that you're safe with SERVPRO Cedar Mill. Give us a call today at 503-619-6198!

For more information on the Institute of Inspection Cleaning and Restoration Certification, go to www.IICRC.org.

Our 1-4-8 Service Response Policy | SERVPRO® of Cedar Mill/Oak Hills

4/2/2020 (Permalink)

two men in uniforms holding drying equipment outside of a green SERVPRO van Our team is committed to being ready when your disaster hits.

At SERVPRO of Cedar Mill/Oak Hills, we completely understand the importance of timeliness when your home or business disaster occurs. Having a team ready for a quick response helps alleviate your stress as soon as possible and helps mitigate further damage.

Our 1-4-8 Service Response Policy dictates: 

  • Within one (1) hour from the notice of loss, a SERVPRO Professional will contact you to arrange for service.
  • Within four (4) hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary).
  • Within eight (8) business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person. 

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Having a quick response expectation and protocol helps our team get to your property and help reduce the damage of your loss. In order to minimize further damage like mold, or further structural issues our team is committed to getting your property back to “Like it never even happened.”

If you are in an emergency situation give us a call at 503-619-6198 and we will coordinate our team to mobilize and get your home or business back in order!

Responding to COVID-19 | SERVPRO® of Cedar Mill/Oak Hills

3/26/2020 (Permalink)

man in SERVPRO uniform and a man in a suit jacket stand behind a model of an office, large orange letters say 'Here to Help' In these unprecedented times, we remain steadfast in our commitment to helping our customers.

We must adjust our operations to some extent. At SERVPRO of Cedar Mill, we have begun screening calls for COVID-19 symptoms or situations. Even if we have a simple water loss, we ask if they understand the 3 levels or Categories of COVID-19 

We are asking about symptoms such as cough, fever or shortness of breath. If that information is obtained, we then relay to our responding units to don appropriate PPE.

We’ve adjusted our response matrix and how we approach damage restoration calls. For the time being, we send in the minimum required number of personnel to assess the situation. If additional help is needed, that crew radios outside to the crew leader to bring in further equipment or personnel. Ideally, if the insured is able to safely do so, have them walk outside to meet our crews. Naturally, this is not always possible, and we must remember to put our customers first.

If COVID-19 symptoms are suspected or confirmed crews don the recommended PPE from the Centers for Disease Control and Prevention (CDC). PPE for COVID-19 is a disposable gown to stop droplet transmission to our duty uniforms, gloves to prevent germ transmission to our hands, eye protection to prevent droplets entering our eyes and mucous membranes, and a NIOSH-approved N95 respirator for respiratory protection. If there is low suspicion of infection, then this level of PPE is not needed. We remain cautious, though, depending on where we are responding. For instance, if the responding area has commercial office buildings, hotels or multifamily dwellings, we will consider placing a surgical mask on yourself with eye protection and gloves prior to entering these facilities. Maintain a distance from your customers and limit contact with them as best as possible. Consider placing a surgical mask on them as well to add additional barriers of protection. 

At the station level, we must remain vigilant and keep our areas clean. Our company has instituted a twice-a-day house chore regiment. Surfaces such as door handles and light switches are sprayed down, all surfaces are cleaned with approved cleaners. Keep in mind that the kill time for most cleaners is 10 minutes for biological agents. Spray your surfaces and let them air dry for 10 minutes. Ensure your facepieces on your reusable respirators are cleaned, common areas and rooms are disinfected, and surfaces within the service vehicles and the apparatus are wiped down.

Lastly, do not panic. I’ve heard the phrase that these are “unsettling times.” To the public at large, that is true, but for us, this is another task that we’ve been asked to handle. It is expected that we remain professional, that we hold the line, and that we educate and reduce our risk of exposure as much as reasonably possible.

One way to view this is as a gigantic hazmat run. We can reduce the contamination by limiting contact, wearing masks and respiratory protection, disinfecting and minimizing time with our customers.

Determining How Well-Prepared Your Business Is for a Disaster | SERVPRO® of Cedar Mill/Oak Hills

3/19/2020 (Permalink)

If you are the owner of a business, it is wise to make sure you are as prepared as possible for an unforeseen emergency or disaster in order to protect your investment. To kickstart this process, we recommend that business owners first assess where your preparedness levels are so you can better understand where to improve them.

Being aware of several key factors can let you know exactly how prepared you are for an emergency. First, understanding your insurance coverage will let you know if additional policies are required to protect you. From there, making sure you have a plan in place, both for in the moment and for recovery can keep you safe and make restoration go as quickly as possible.

Your Commercial Insurance Coverage

There are many various things that a commercial insurance policy will cover, but often in the case of disasters, their coverage alone is not sufficient. Talk with your insurance agent about where your policy might be lacking—businesses not being covered against flooding is the most common issue, but there is also the option to buy umbrella coverage and interruption insurance to make sure you are fully protected.

Your Emergency Plan and Supply Kit

If a weather emergency is on the way or a disaster such as a fire breaks out, there are generally a scarce few minutes to react. Therefore, putting a plan in place will help you make the most of the time you have. Plan for any potential threat that may present itself, and provision for situations where evacuation is the best course of action as well as situations where you may need to remain in the office and survive off an emergency kit until help arrives.

Your Plan for Restoration and Recovery

Limiting the time your business has to spend closed due to recovery is the best way to avoid excessive losses due to a lack of income. Deciding in advance what restoration company to use is a big factor in this because it will allow you to make the call right away when you discover damage to your property. Additionally, research if you qualify for disaster assistance loans from the Small Business Administration to help cover some of these costs at a reduced interest rate.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Stop Storm Damage to Your Home With These Weatherproofing Tips|

3/11/2020 (Permalink)

a person placing weatherstripping on a white window If you have any storm damage, SERVPRO of Cedar Mill/Oak Hills is here to help. We are available 24/7 and ready to assist you when you need it most.

While houses are resilient to most instances of wind and rain, severe weather can bring on much harsher conditions than most homes are built to handle. This is made evident by the fact that approximately 50% of all homeowners’ insurance claims are due to weather-related damages. Though one can never tell exactly how many issues a storm may cause, taking some precautions against the weather can be a smart way to increase your home’s resilience to storms.

Weatherproofing is a fairly simple task that most homeowners can tackle themselves as a weekend project. While it is fairly simple to protect your home, when severe storms are on the way, you will be grateful that you took the following tips to heart.

Stop Storm Damages With Weatherproofing

Keep Your Shingles in Shape
leak in the roof can happen for a multitude of reasons, but they can all be exacerbated by bad weather. Regularly checking your roof for any missing, cracked or loose shingles can often be enough to catch roof damage before it turns into a much larger issue with the next band of storms.

Beat the Weather With Weatherstripping
Purchasing and installing weatherstripping in your home is recommended by Energy.gov because it can save you a significant amount on your electricity bills as well as protect you from unwanted leaks. Installing weatherstripping around all your external doors and windows is a generally easy task that can have major benefits.

Gut Debris From Your Gutters
A twice-annual clearing of a home’s gutters is the official recommendation, but experts recommend doing it even more frequently if you have many trees in your yard. It is also smart to look for signs of gutter damage—water spilling from odd locations, sagging between downspouts and pooling water around the base of your home are all signs that more extensive repairs are required.

Pick the Right Paint
There is more to exterior paint than just color now that there are so many options on the market. Many paints offer technology to block weather from impacting your home, such as waterproofing and resistance to cracking. If your paint is peeling or just needs a refresher, looking into a high-tech upgrade may help keep your home more protected.

If you have issues with storm damage to your home, we are always here to help. Contact us 24 hours a day for a rapid response.

Making Sure Your Business is Adhering to Fire Codes | SERVPRO® of Cedar Mill/Oak Hills

3/3/2020 (Permalink)

Business owners have to plan for a variety of things, but one of the most essential hazards to plan for is a commercial fire. Fires happen quite frequently and for a variety of reasons, which is why it is important to always be vigilant about making sure your business is adhering to the fire codes set forth by authorities to be as safe as possible.

Making sure your business is up to code involves providing adequate equipment, putting planning measures in place and keeping fire exits clear to allow for quick evacuation if needed. Here are some guidelines to be sure your business is adhering to.

Fire Safety Code Guideline for Businesses

Install fire detection and suppression equipment. Installing fire alarms, smoke detectors, and sprinkler systems throughout your business is a wise choice in case a fire breaks out, and is often a requirement for commercial spaces. Once these systems are installed, performing monthly alarm checks and working with your local fire department for equipment testing will help you make sure you are adhering to these guidelines and lessening your risks.

 Keep fire extinguishers handy for all staff members. Keeping fire extinguishers present and accessible is an important part of fire safety. This way, if it is safe to do so, a fire can be stopped before it has a chance to spread and wreak more havoc on your business. Be sure that you purchase the right type of extinguishers for the fire causes your business is likely to face and follow inspection guidelines to ensure they are still in working order and not in danger of expiring.

Host regular fire evacuation drills with staff. Making sure your staff knows exactly what to do when the fire alarm sounds is an important part of keeping everyone safe. Go over evacuation procedures with staff and host drills regularly. Be sure you are reviewing different scenarios and utilizing different exit points, so that you and your staff are prepared for the variety of situations that could be possible when a fire starts.

How to Assess Your Business’ Emergency Preparedness Levels | SERVPRO® of Cedar Mill/Oak Hills

2/24/2020 (Permalink)

man pushing backup button How to Assess Your Business’ Emergency Preparedness Levels | SERVPRO® of Cedar Mill/Oak Hills

If you own your own business, you are likely familiar with how damaging natural disasters can be for those who are unprepared. It is a competitive market for small businesses, and when disasters enter the mix, things can become even more dire.

If you have started the emergency preparedness process already, you may be wondering if you are doing enough to protect your investment should a disaster or emergency occur. To help you determine where your business stands, we have put together three of the most important considerations for preparedness so you can evaluate where you should focus your efforts:

Do You Have an Evacuation Plan in Place?

Having an evacuation plan is the first step toward disaster preparedness. You should have a plan for various scenarios including fires, floods, and severe weather, as well as any risks your specific business might be exposed to (such as a chemical spill or other industry-specific emergency). Develop this plan and practice it with employees at least twice a year, being sure to debrief as a company afterward to address any questions or concerns.

Do You Have an Evacuation Plan in Place?

Having an evacuation plan is the first step toward disaster preparedness. You should have a plan for various scenarios including fires, floods, and severe weather, as well as any risks your specific business might be exposed to (such as a chemical spill or other industry-specific emergency). Develop this plan and practice it with employees at least twice a year, being sure to debrief as a company afterward to address any questions or concerns.

Teaching Children About Fire Safety Tips | SERVPRO® of Cedar Mill/ Oak Hills

2/24/2020 (Permalink)

a girl, boy and women holding toddler looking at fire If your family has been impacted by a fire, you can count on us for restoration. Contact us 24/7 to begin the fire and smoke restoration process.

Though talking with children about fire safety may not be the most fun conversation, for the safety of your family, it is one of the most important that you can have.

While teaching children about the dangers of fire may seem like something that will scare them more than it will help, by taking an age-appropriate approach, you can better prepare them for a fire without giving them unnecessary fears.

Age-Appropriate Ways to Teach Fire Safety

Focus on Evacuation as the No. 1 Priority

If your kids do not know how to react to a fire alarm, their first priority if one sounds might be to hide or run to you—when really, their focus should be to get out of the house as quickly as possible. Teach children who are old enough to understand that evacuating through a safe, smoke-free exit is the No. 1 priority when the fire alarm sounds—and reassure them that you will meet at your designated spot to check that everyone is OK.

Make Your Chat About What They Can do, Not About Dangers

Sometimes, learning about fire safety can actually make children more afraid of fire than safety-conscious, which is why framing it right is important. Instead of focusing on how dangerous a house fire can be, focus on what children can do around the house to prevent fires. Explaining that they should never play with matches or electrical outlets is much less alarming than going into details about how much damage a fire can do.

Create a Fire Escape Plan as a Family

Allowing your children to get involved in your fire escape plan will not only help them feel safer and more in control when it comes to fire safety, but it will also help them remember the details of the plan in a much more concrete way. Making the drafting and practicing of your fire escape plan a family affair will make sure everyone is on the same page and fully aware of what to do should a fire start in any area of the house.

If your family has been impacted by a fire, you can count on us for restoration. Contact  us  24/7  to begin the fire and smoke restoration process.

Tips for increasing fore safety around the house

2/24/2020 (Permalink)

If you are aiming to increase your household’s fire safety efforts, all the tips circulating online may seem overwhelming. However, with over 350,000 fires occurring every year according to the National Fire Protection Association’s data, it is important to do everything you can to keep your household safe.

 To help you keep the most important tips in mind, we have organized them based on the rooms in your house so you can do a thorough fire safety check for your family.

Fire Safety Tips for Each Room of the House

Fire Safety Tips for the Kitchen:

  • Keep a working fire extinguisher stored in the kitchen and be sure everyone in the family knows how to operate it.
  • Make sure any matches or lighters are stored out of reach of children.
  • Store chemicals and other flammable materials in accordance with the safety guidelines listed on the product.
  • Clear out the crumb trays on toasters and toaster ovens regularly.

 Fire Safety Tips for the Bedrooms

  • Never leave open flames—even candles or guarded fireplaces—unattended.
  • Use space and portable heaters with caution.
  • Discontinue use of frayed phone chargers and other cables immediately.
  • Sleep with bedroom doors closed to stop the spread of nighttime fires.
  • Install a smoke detector in each sleeping area of the house.
  • Keep lamps and electronics that produce heat (i.e. computers) away from curtains or drapes.

 General Fire Safety Tips

  • Check your smoke detectors at least once a month and be sure there are two exits from each room in the home.
  • Practice your fire escape plan at least twice per year with the entire family.
  • Keep fire extinguishers throughout the house, especially in common areas.
  • Clear out dryer lint trays often.
  • Do not run extension cords under rugs, through doors or around corners where they might become pinched.

A Guide to Disaster Recovery for Small Businesses | SERVPRO® of Cedar Mill/Oak Hills

2/24/2020 (Permalink)

woman hand reading Insurance Policy paper If your business has suffered from a disaster, you can count on us to be there for commercial restoration.

Facing a disaster as a small business owner can be a scary thing, but putting a plan in place can help you achieve peace of mind in case one ever impacts you.

Having a clear action plan for recovery will allow you to spring into action as soon as the disaster has passed, helping you to get back to business much quicker than if you did not know what to do. Read on for our four-step guide to disaster recovery for small businesses:

  1. Create a Business Disaster Recovery Plan

Think of your business disaster recovery plan as your master document to guide you through the emergency preparations for your business. It should include a customized risk assessment, so you know where to focus the majority of your resources, a communications plan for how you know where to focus the majority of your resources, a communications plan for how you will get ahold of employees in the aftermath, and information regarding document and data backups in case the original copies get destroyed during the disaster.

  1. Create a Business Disaster Recovery Plan

Think of your business disaster recovery plan as your master document to guide you through the emergency preparations for your business. It should include a customized risk assessment, so you know where to focus the majority of your resources, a communications plan for how you will get ahold of employees in the aftermath, and information regarding document and data backups in case the original copies get destroyed during the disaster.

  1. Be Sure You Understand Your Business Insurance Policy

Not all commercial insurance policies are created equal, so making sure you understand what your coverage map looks like is key. Most commercial policies will cover basic things, but many business owners choose to add on extras such as flood insurance, interruption insurance and umbrella insurance to make sure there are no surprises in the aftermath of a disaster.

  1. Choose a Commercial Restoration Company

The commercial restoration company you choose is one of the biggest factors that determines how quickly you can get back to business following a disaster—and reopening as quickly as possible is one of the best things you can do. For these reasons, picking a commercial restoration company in advance is a wise choice. That way you can call them immediately after the disaster in order to begin the restoration process as quickly as possible.

  1. Research Disaster Relief Loans

Depending on the type of disaster that has occurred, the Small Business Association offers many commercial disaster loans for business owners. These loans are offered at a lower than usual interest rate to help business owners get the funds they need to cover all the costs associated with recovery.

What to Do if There Is Flooding at Your Business | SERVPRO® of Cedar Mill/Oak Hills

2/24/2020 (Permalink)

flooded warehouse with items floating With a 24/7 emergency line and years of experience in the field, you can count on us to restore your business as quickly as possible.

If you experience a flood at your business, determining what comes next can be overwhelming. For business owners, being faced with flood damage is doubly alarming as it impacts both your belongings and your livelihood. However, if you find yourself in this situation, taking a few steps right away can help mitigate any further damage and get your restoration process started as quickly as possible so you can reopen your doors.

5 Steps to Take After Your Business Floods

  1. Do not go in without permission.

After a flood, officials will need to determine when a property is safe to enter, and it is important that you wait for the green light before you do so. Floodwater can hide electrical dangers, chemicals, and other hazards, so it is essential to not put yourself in further danger by going in prematurely.

  1. Collect what you are able to salvage.

Depending on the severity of the flood, you may be able to salvage some documents or equipment from the building when you re-enter. Be extremely careful around electronics or any other hazards that may be present.

  1. Make a list of the damage.

Taking an inventory of all of the losses from a flood, both as a list and with photos, is always advised. This will help you as you deal with your insurance company to recoup your losses, as you will be in possession of concrete evidence of all the damage done.

  1. Contact your insurance company.

Getting in touch with your insurance agent as soon as possible is key for filing your flood claim and setting the process in motion. It is always advised that business owners purchase flood insurance in addition to their general policy so they are covered in the event of a flood.

  1. Contact your restoration company.

Water and flood damage should always be treated as quickly as possible to avoid further issues and set the restoration process in motion. It is wise to have a commercial restoration company picked out in advance—preferably one with a 24/7 emergency line—so you can contact them the moment the restoration process can begin to help you get back to business as quickly as possible.

Help Your Family Be Prepared Before Severe Weather Strikes | SERVPRO® of Cedar Mill/Oak Hills

2/24/2020 (Permalink)

water bottles, first aid, flash light, batteries and food If your home has sustained damage due to a storm or severe weather, you can count on us to help.

When severe weather is in the forecast, it can be alarming for a family. Making sure everyone is prepared, safe and calm is important, but knowing how to achieve that can sometimes be another story. 

Thankfully, preparing in advance for severe weather is fairly simple and can provide ample peace of mind for you and your family members in the event of a storm.

Preparations for Incoming Severe Weather

 Create a Practical (and Fun) Emergency Kit

 Unless officials give a clear evacuation order, in the event of severe weather, staying safely inside your home is advised. Therefore, it is important to make sure your family has everything you need in the event of an emergency scenario—enough water for each person (one gallon, per person, per day), shelf-stable food, first-aid supplies in case of any injuries, flashlights and an emergency radio are great items to start with. Additionally, be sure to have items handy to keep everyone entertained, such as board games, cards and other activities that do not require electricity.

Have a Plan for a Power Outage

At best, a power outage is an inconvenience, but at worst, it can severely impact your family’s life. Many people choose to purchase an emergency generator, which can be helpful to keep

the essentials such as the refrigerator and fans running in the home. Regardless of whether you would like to purchase a generator or invest in candles and flashlights, it is important to have a plan in place for how to handle a power outage to minimize inconvenience and keep your family safe.

Understand the Dangers of Lightning and Power Surges

Lightning can cause extreme damage to homes, altering the electricity and increasing the chances of fire. Lightning can also lead to harmful power surges, which can ruin plugged-in electronics and lead to dangerous sparks. If severe weather is on the way, unplugging the electronics throughout the house can minimize the impact of a lightning strike on the home.

Prepare for Fires if You Own a Business | SERVPRO® of Cedar Mill/Oak Hills

2/21/2020 (Permalink)

a green exit sign surrounded by flames If your business has experienced a fire, call SERVPRO of Cedar Mill/Oak Hills. We provide a full service from mitigation to restoration.

Business owners have to plan for a variety of things, but one of the most essential hazards to plan for is a commercial fire.

Fires happen quite frequently and for a variety of reasons, which is why it is important to always be vigilant about being safe. Increasing your fire preparedness in the workplace will keep your staff safe, reduce your business liability and help you recover more quickly in the aftermath.

Making sure your business is up to code, understanding the risks that are likely and doing regular equipment checks are all key components to fire preparedness on the job. Creating a fire-safe environment starts with leadership, so here is how you can do your part:

What to Do to Increase Workplace Fire Preparedness

Follow code guidelines and inspection schedules. Following codes and regulations for fire safety set by the National Fire Protection Association is a great start to making sure your business is prepared. Doing monthly alarm checks and working with your local fire department will help you make sure you are adhering to these guidelines and lessening your risks.

Identify your specific risks. While a fire could start for many reasons, it is important to know the industry-specific risks your business may face. Whether you are a restaurant, a business that utilizes strong chemicals or a technical-focused firm with many electronics, knowing the risks specific to your building will go a long way.

Create (and practice) a fire evacuation plan. When the fire alarm sounds, it is instinctual for people to panic. One way to get ahead of the hysteria that may ensue is by making sure your employees are prepared—by having a fire evacuation plan and rehearsing it with everyone regularly, you can get ahead of the panic by making sure everyone knows exactly what to do.

Have regular fire safety seminars with staff. Meeting with staff regularly to review fire safety tips will make sure that new hires, those who work irregular schedules and everyone else on the premises is aware of and prepared for the fire risks in the building. Be sure everyone knows what to do when the fire alarm sounds, where extinguishers are located and any other tips specific to your building that should be noted.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

Need Storm Damage Restoration? We're Here to Help SERVPRO of Cedar Mill/Oak Hills

2/10/2020 (Permalink)

a yellow storm damage sign in front of a large damaged roof SERVPRO of Cedar Mill/Oak Hills is your Damage Restoration expert. If you experience any storm damage call us right away.

Storms can happen at any time, bringing the thread of household damages with them. Repairing storm-related damages cost homeowners approximately $2 billion in losses in the year 2018. With storms having a large impact, it is important to know what to do if it happens to you.

Working with a qualified restoration company is one of the best things you can do in the wake of a storm. Knowing you are utilizing a reputable company and can have all of your damages restored will make the situation much less stressful in the long run.

How We Approach Storm Restoration

We Handle All Types of Storm Damage
Storm damage can involve many components, including damage to your home’s structure as well as water damage arising from heavy rains. We are fully trained and certified in all types of storm-related damage, so we can provide a complete restoration for your home after a storm.

We Remain Up-to-Date With Current Techniques
Because every type of storm-related damage is different, we make sure our technicians are fully educated in every aspect so they are ready for anything. We educate everyone on the industry standards set forth by the Institute of Inspection Cleaning and Restoration Certification, and we also provide continuing education opportunities both online and in seminar form so everyone remains educated.

We Can Call on National Resources
As a local business, we feel extremely connected to the community and are proud to be part of the area. As a SERVPRO® branch, we also have the benefit of utilizing national resources when the situation calls for it. We can receive assistance from other locations when damages are widespread, ensuring we can provide everyone with the help they need to restore.

We Have a Long-Standing Reputation
Though the time after a disaster is when the community should band together the most, there are also plenty of scams that arise in the wake of a disaster. Because we have a long-standing reputation of being restoration industry leaders, you will know for certain that you are doing business with a reputable company.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

Fire Safety Tips Worth Noting / SERVPRO® of Cedar Mill/Oak Hillsh noting

1/21/2020 (Permalink)

a person laying another wood log into hot burning fireplace into hot burning fireplace A house fire can occur when you least expect it. SERVPRO of Cedar Mill/Oak Hills is on call 24/7 and will guide you through any fire restoration.

Fire safety is an important aspect of any household and doing what you can to increase your preparedness efforts is a wise decision. Fires can cause severe damage to your home and belongings, but there can also lead to devastating injuries and losses for your love ones.

There are countless worthwhile fire safety tips out there, but they are often scattered around and difficult to find all in one place. That is why we have to put together a list of some of the top fire safety tips to be aware of, so you can have all the information you need in one place.

Fire Safety Tips for Your Home

Frequently Check Smoke Detectors. Smoke alarms are one of the best tools for fire safety. Installing them in every room and in the main part of every story of the house is recommended, and it is best to utilize an interconnected system to they will all sound at once. Smoke alarms should be tested at least every 30 days and re[laced every 10 years to remain operational.

Have a Fire Escape Plan. A fire escape plan is a fantastic tool for everyone in the household to make use of.  By creating a plan for what to do and where to meet to minimize confusion and increase safety.

Know How To Operate a Fire Extinguisher. Having the right fire extinguisher in your home can make all the difference between a close call and a devastating fire. Make sure to select the right category and inform every family of how to use one.

Never Leave Flames Unattended. Many of us deal with open flames every day without a second thought-fireplaces, candles, and stovetops are all common culprits. While these may seem mostly harmless, always remember that any open flame increases your risk of a house fire. This is why it is always recommended to stay in the room with an open flame at all times.

Keep a Closed-Door Policy. It is common for house fires to begin at night, which is why having a smoke alarm in each bedroom is advised. Additionally, sleeping with the door closed can slow down the fire's spread, allowing you to have more time to react and escape the flames.

If you'd like to learn more about protecting yourself yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

How Business Owners Can Lessen Disaster Risks | SERVPRO® of Cedar Mill/Oak Hills

12/26/2019 (Permalink)

preparedness and readiness sayings in bold lettering with red background How Business Owners Can Lessen Disaster Risks

When it comes to making smart decisions, many small business owners consider their day-to-day and long-term goals. While this is certainly important, amid the increasing number of annual emergencies, planning for unforeseen circumstances is also a wise choice. 

By planning ahead, business owners can boh lessen the damage that a disaster causes and speed up the recovery process as they work to reopen following a disaster. 

Being aware of the overall picture of natural disaster risks as well as scenarios that are more common in your area will give you a great starting point from which to plan. Considering what you will do both in the moment and in the aftermath of an emergency will help you make smart decisions that will keep you and your business safe. 

Prepare for an Emergency at Your Business

1. Double-Check your Insurance

There are many different levels of insurance out there, and many business owners are shocked to find that their current policy is not enough to cover a true catastrophe. Many water damages and other excessive property costs will be excluded from most basic insurance coverage, so it is wise to talk to your agent about the supplemental options for your business.

2. Create Your Action Plan

If a natural disaster or another emergency is imminent, it is important to know exactly what you will do and be able to execute it in as little time as [ossible. If there is any equipment or workplace protocols that must be taken before evacuating, make note of these here It is also important to locate the nearest emergency shelter and medical facility during this step.

3. Rehearse Drills and Prepare Staff

Preparing your on-site staff for a disaster is an important part of reducing liability and creating a general environment of workplace safety. Share your emergency action plan with employees and be sure to regularly rehearses emergency evacuation drills from your workplace frequently, covering different scenarios each time. 

4. Choose a Restoration Company to Work With

Following an emergency, the cleanup will begin. Getting your building's restoration started quickly and help you to recover.

If you need to pick a commercial restoration company that’s right for you, call us today! We can tell you all about what sets our process apart.

Do you have water damage or flooding? Let SERVPRO of CedarMill/Oak Hills guide you through your water-related issues.

12/2/2019 (Permalink)

water damaged furniture, home items and ripped up carpet sitting on driveway of brick home Do you have water damage or flooding? Let SERVPRO of CedarMill/Oak Hills guide you through your water-related issues.

Water damage is not something any homeowner wants to go through, but with the rate of flooding continuing to rise, it has become something that is necessary to prepare for.

Because a flood fully saturates a home in most cases and the economic impact of flooding is on the rise, the home damage they cause can be severe and costly. Therefore, it is recommended that homeowners understand the dangers of flooding so they are able to be on guard.

<h3flooding-can-damage-a-home">Ways Flooding Can Damage a Home

Foundational Damage. As the soil below the floodwaters becomes saturated, the very ground the home is built on can become unsteady. This can cause foundational cracks, uneven flooring and structural shifting that can become a large problem.

Drywall Damage and Mold. Drywall can grow soft and crumble when wet, but that is not the main issue. Mold can quickly begin to grow within soaked drywall, leading to adverse health effects and damage to the structure of the home. Even if drywall maintains its structure, it should be replaced after becoming wet.

Insulation Saturation. Unless your home is built with specialty insulation throughout, the chances are high that is the type that can absorb moisture and become saturated. Soaked insulation must be replaced due to the dangers of mold.

Temporary Frame Swelling. In light of all the damages, there is good news about a home’s frame. Because the frame is typically built with pure lumber, there are usually no lasting effects on the home once the temporary swelling settles down. While precautions must be taken against mold, frames will typically remain structurally sound.

Appliance Ruining. Appliances that require heat and cold retention typically contain insulation, which can become oversaturated during a flood, requiring replacement to prevent mold growth. Not every appliance type utilizes insulation, however, so a professional can evaluate your specific situation and advise you to what is safe.

Furniture Damage. Any soft furniture such as couches, chairs and mattresses can absorb a high amount of water and are considered a sanitation risk after a flood. However, furniture made out of plastic, wood or other non-porous material is generally safe to use as long as it is properly cleaned.

If your home has been affected by a flood, we’ll be here to help you! Give us a call 247 to learn about our certified flood restoration process.

Preparing for Floods as a Business Owner

11/6/2019 (Permalink)

When it comes to planning for floods, it is important for business owners to not cut corners and be sure all your bases are covered. Some of the most important things to do are:

1. Use FEMA's Flood Map to understand the historical flooding rates in your area.

2. Designate an offsite place that is secure enough to store copies documents.

3. Train employees on the official emergency operation procedure so that everyone knows their role is.

4. Mark evacuation routes using eye-catching material. 

5. Look into the addition of flood insurance to your policy, as most do not include it by default.

6. Create an office emergency kit and encourage coworkers to do the same.

7. Move electronics to higher areas if flooding is likely. 

Why our restoration approach is different?

10/25/2019 (Permalink)

Choosing a restoration company can be a tricky job. The company you choose will be working closely with you in a time that is fraught with emotion and is responsible for restoring your home and providing peace of mind. When you choose the right company, you can be sure that the work will be done well and your overall damage experience will be positive.

Part of the reason why the right company is so crucial is that home restoration is rarely a clear-cut issue because of how many types of damages are related to one another.

Not only does water damage seep into belongings, but it can also damage structures. Fire can release toxic soot particles into the air, causing health effects if not properly addressed. Severe thunderstorms can cause both fire and water damage in one event.

Picking a company that approaches these problems the correct way and can tackle any complications that arise is the most important thing.

Places That Water Damage Can Hide

9/18/2019 (Permalink)

Sustaining water damage is an unpredictable and inconvenient life event. An area prone to flooding might be more prepared, but flooding is far from the only thing that causes water damage.

Inconvenience aside, water damage is also costly. The typical insurance claim for water damage amounts to over $6,500, but insurance will often not accept water damage claims at all. Checking the common places water damage can hide is a wise practice for homeowners so they are not surprised later on.

Places That Water Damage Can Hide
  • Under a sink. Because the area under the sink is hidden, it is easy to be unaware that there is a leak until there is a big problem. Check regularly for water buildup and mold.

  • Around a tub. The caulk that seals a bathtub to the wall can become worn over time, allowing water to seep in.

  • Under drywall. Drywall can hide severe water damage within the walls, which is especially common after flooding or a burst pipe.

  • At roof intersections. Chimneys and exhaust fans that intersect with the roof should be checked regularly for leakage around their seals.

  • In an HVAC unit. The air conditioning system’s drain line can become clogged, leading to water buildup within the unit.

  • Behind appliances. Washing machines and dishwashers can have leaks that remain hidden for an extended period of time because they are in hidden areas.

  • At an exterior faucet. Where an exterior faucet is connected to the water pipe is a prime spot for leaks to develop, and is often hidden by siding.

If your home has suffered water damage (even in a hidden place like one of these), we are happy to help! Give us a call at 503-619-6198, and we’ll get there quickly.

The Basics About Lightning

9/9/2019 (Permalink)

When nature assembles into a thunderstorm, there are many aspects of it that can cause damage. While water and flood damage are the most common that come to mind, the risks associated with lightning are also extremely important to discuss.

Though most storms will contain precipitation, all storms contain electricity, and thus the potential for lightning strikes. Lightning bolts can get as hot as 500,000 degrees and be dangerous to properties and fatal to humans. Understanding what lightning is and the damage it causes can help homeowners mitigate their risks.

The Basics of Lightning

Lightning is what we know it by, but the bolts we can see are made of a quick electrical burst, either within the cloud or from the cloud to the ground.

Because the air is a poor conductor, lightning will often seek objects to strike in an attempt to create the path of least resistance to the ground. In the case of house strikes, this path is typically through piping and wiring.

The Dangers of Lightning

There are three main dangers associated with lightning striking a home:

Fire hazards. Houses are made of materials that are easily combustible, making this one of the most common dangers from lightning strikes. Not only can the house immediately catch flame at the site of a lightning strike, but lightning traveling through wiring can damage it, causing fire hazards all throughout the electrical components of the home.

Power surges. Lightning is an electrical charge at its core, and can thus transfer that charge to wiring as it travels. This can create a power surge, damaging any electronic device that is not routed through a surge protector.

Shock waves. Thunder is the most recognizable form of a shock wave, but lightning brings these dangerous currents wherever it goes. These shock waves can be deadly at close range, crumbling structures and shattering windows. This can create significant damage and cause harm in the way of shrapnel, as well.

If your home has been affected by storm damages or lightning-related fires, give us a call at 503-619-6198. We are experts in damage cleanup and can restore your damage quickly.

What to Look for in a Restoration Company

8/21/2019 (Permalink)

A natural disaster that impacts a business puts a commercial property owner in a difficult position. FEMA reports that after a disaster, up to 60% of business owners are unable to resume operations as they are unable to fully recover from damages.

After a disaster, a company that specializes in commercial restoration can make all the difference on whether your business can reopen, but knowing how to pick the right one is key. Here are a few things to look for in a commercial restoration company:

1. A Response Time We’re Proud Of

For most damages, the longer they go untreated, the more costly and complex they are to restore. While the reassurance to know that help will quickly arrive is invaluable, the time and money saved with a quick response time is an even more tangible benefit.

Because damage does not follow a schedule, we provide around-the-clock emergency service for business owners to report the damage. This way we can begin to assemble at any hour, letting you focus on the other recovery tasks involved in reopening.

2. A Team You Can Trust

When your business is in the hand of restoration technicians, you want to know that those technicians are leaders in their field. This way you can be sure a quality job will be done.

The standards for restoration are set by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), which are the standards we adhere to when training our technicians. After the initial training, they are also provided opportunities to get additional certifications and complete supplementary trainings to ensure their knowledge is always up to date.

3. A Quality Collection of Equipment

When it comes to removing mass quantities of water or ridding the air of harmful contaminants following a fire, having the right tools makes all the difference. A company that utilizes the most technologically advanced tools is a wise choice for picking a company.

To give some guidance to commercial restoration companies, the IICRC sets standards for recommended equipment, which is what we follow when buying our own tools. Having the right tools for the job is integral to the efficiency and the effectiveness of the restoration.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7 contact us at 503.619.6198.

Fire Prevention for the Home

8/14/2019 (Permalink)

Smoke alarms are the best defense against house fires, but homeowners can also take other precautions in order to lessen their chances. Because of the multitude of house fire causes and how quickly they spread, many people are not aware of all the ways a fire could break out in their home.

House Fires by the Numbers

The NFPA estimates that there is one fire reported every 24 seconds. This makes the odds of experiencing a house fire for yourself higher than most would believe.

While cooking is still the leading cause of house fires, other hazards such as faulty heating systems, malfunctioning wiring and unattended open flames can also be a catalyst for disaster.

Fire Prevention for the Home

It is key to be proactive when reducing your risk of experiencing a house fire. Prevent fires in your own home with these helpful tips:

Check smoke detectors. Batteries of smoke alarms should be checked every 30 days and replaced every 10 years.

Clean the lint collector of your dryer. Lint left over in the tray from previous loads of laundry can be a fire hazard if left uncleaned.

Monitor open flames closely. Never leave the room if an open flame is present. Candles, cooking flames or heat sources can quickly get out of hand.

Maintain electrical cords. Frayed spots in electrical cords can spark and lead to fires, so it is important to inspect them often and replace them immediately when frays develop. Because cords can also put off heat, never route them behind or under furniture.

Read product labels. Aerosol cans are highly flammable, and most households have many supplies contained in aerosol. Keep these cans away from heat sources to prevent an explosion.

If your home has suffered damage from a house fire, give us a call at 503.619.6198. We are certified in fire and soot remediation, and here to help 247.

How to Understand the Differences in Water Damage

7/24/2019 (Permalink)

Water: We can’t live without it, but we can live without the damage it can cause to our homes.

There are many potential causes of water damage in the home. Can you name some of those many reasons?

Some Common Causes

For the period covering 2009–2015, The Travelers Companies Inc. reported that the five top causes of home claims were:

  • Damage caused by wind
  • Water damage not involved with the weather
  • Hail
  • Water damage related to weather
  • Crime

Water damage is included two times—signifying just how big of an issue it can be for homeowners. This type of damage falls into two buckets—the kind that’s related to the weather and the kind that is not.

Damage not related to weather is your biggest culprit at home and usually results from plumbing and appliance breakdowns. Weather-related water damage is not as prevalent but is just as much of a hassle if it occurs. Rain and snow are responsible for this situation.

In your house there are, essentially, five causes for water damage. They are plumbing, appliances, water pipes, water heaters and weather.

Beating Water Damage Before It Starts

Water damage can be expensive, but just think of the skyrocketing costs if there were no homeowners insurance coverage. Perform a check-up on our policies to be sure you are properly covered. The damages that are usually covered in a standard policy are:

  • Damages caused by winter weather
  • Water from discharge and overflow, including accidental
  • Disintegrating or damaged pipes for a steam heating system
  • Frozen plumbing

Fortunately, it is possible to prevent some water damage situations and save yourself the hassle of dealing with the mess.

By following a few preventive measures, you can work to keep your home from suffering from a water damage situation. Some steps you can take include:

  • Using water sensors and automatic shut-off valves
  • Hiring a professional plumber to install back flow valves and standpipes for your basement drains
  • Keeping your washer and dryer off the basement floor
  • Making sure the connecting hose for your washer and dryer are the metal mesh type
  • Cleaning your gutters
  • Flushing out the hot water heater tank at least twice per year
  • Keeping grease out of your kitchen drain
  • Having your sump pump in good running order before the wet season

If you follow these ideas, you may be able to avoid most water damage incidents in your home.

Water damage can be a nightmare to deal with but fortunately, you will always have SERVPRO® of Cedar Mill/Oak Hills on your side to help with the cleanup and restoration process. Call us at 503.619.6198.

Common Damage Caused by Thunderstorms

7/8/2019 (Permalink)

It’s not unusual at all to experience thunderstorms during the spring and summer, but they can also bring the chance for storm damage with them.

Are you knowledgeable about the various damages that can be done during a storm?

An Introduction to Thunderstorms

All across the world, we can see around 16 million thunderstorms annually. In the U.S. alone, we average 100,000 thunderstorms a year, and out of those, 10% can be classified as severe.

As a thunderstorm forms, moisture and rising unstable air are needed, along with a “lifting” mechanism possibly created by hills or mountains that force air to rise, or where warm/cold or wet/dry air bump together, causing a rising motion.

There are three distinct stages in the life cycle of a thunderstorm: the developing stage, the mature stage and the dissipating stage. It is during the mature stage that things like heavy rains, hail, high winds and even tornadoes can come into play.

Damage Caused by Thunderstorms

Thunderstorms can pose various threats, but one of the top risks stems from the possibility for flying debris due to the high winds.

It is possible for wind speeds to reach upward of 57.5 mph during a bad thunderstorm, and this can do serious harm to your property.

When there are high winds, it is likely many items, even those that seem less than threatening, can become projectiles. Before a storm rolls through, do a sweep of your yard to make sure such items are secured.

Other than wind damage, there are many other types of damage that thunderstorms can produce:

Lightning damage. When lightning strikes a house, it can transfer electricity through the wiring and potentially fry anything that is plugged in.

Tornado damage. Tornadoes can possess scary high wind speeds, sometimes reaching upward of 200 mph. These speeds make it possible for tornadoes to cover much territory and do large amounts of damage in a short time span.

Hail damage. Per the NOAA, hail damage can ring in at $1 billion in damage annually. This includes damage to crops, structures and vehicles.

Flood damage. Heavy rains are a common thing during a thunderstorm. This means that flash flooding can be a possible threat.

If a thunderstorm has resulted in damage to your home or business, know that the team at SERVPRO® of Cedar Mill/Oak Hills is available 247 to help with cleanup and restoration. Give us a call at 503-619-6198.

What we can do for your home and business

6/26/2019 (Permalink)

SERVPRO has a reputation for being the damage restoration company, with known cases to be with fire & water damage restoration. But are you familiarized with all of the services that we can provide in the Portland area?

We have well-trained technicians who are qualified with hands on experience and training to handle biohazard cases. This may include crime scene cleanup, bodily fluid mitigation, to animal carcass handling. For example; some people aren't aware that fecal matter from a raccoon is classified as biohazard material according to the CDC. This is due to a special roundworm that can be easily passed on to both humans and other animals.

Other services that we can provide includes general cleaning! Carpet cleaning, duct cleaning, to drapery cleaning is one of our great specialties. We take pride in our cleaning division, and know that anything you throw our way can be handled professionally - to look practically new! 

We also provide fellow customers/clients with in-depth preparation for disasters. Inquire with us about our ERP (Emergency Readiness Plan) program that's established to ensure safety for you and your residents!

There's never a job too big or small for SERVPRO of Cedar Mill, which is why we continually strive to provide the best service possible. Give us a call at (503) 619-6198 to discuss what we can do for you!

Step-by-step for Fire Damage Restoration

6/10/2019 (Permalink)

It's not easy having to deal with a fire on your property. Whether it's a smaller fire that brought smoke damage, to an entire room that's been engulfed... SERVPRO of Cedar Mill / Oak Hills is ready to take on the even the worst. 

What's the steps that happen after a fire though?

Step 1: Emergency Contact

Having available resources will make the process easier. This is why we encourage to have SERVPRO of Cedar Mill / Oak Hills saved as your main contact in case of damage restoration emergencies. 

Why do you need immediate service before you start the fire damage restoration process? Of course, it’s actually the job of the emergency services and fire department to put out the fires. However, you may still need fire damage restoration services very quickly in order to prevent damage from spreading through your property.

Step 2: Assessment 

The second step is for SERVPRO of Cedar Mill / Oak Hills to assess the extent of the damage in your property. This will usually involve looking at how far the fire, the smoke, and the soot have traveled as well as seeing how badly affected your walls and furniture have been.

This is a a critical step, as it is only by trained and certified professionals to observe the extent of the damage. That's when we follow up with a plan of action, and to give you an accurate quote for how much it should cost and an accurate estimate of how long it will take.

Step 3: Tarp and Sealing

The worst thing that can happen after this event is experiencing further damage. Since we also specialize in water damage restoration, we take great care of the situation... And use every step necessary to see that the damage is contained, and won't get damaged even further.

Step 4: Clean Up

Once the situation has been properly contained, we move into the cleanup phase. This means we use proper solutions to take care of any smoke, soot, and dust that's resided. Alongside this we address the water damage that usually follows from first responders. There may be standing pools of water, which will seep into flooring and walls. Our equipment, including pumps and monitoring tools will be the first step to restoration. We understand that a chain-of-events can happen if these steps aren't taken properly, such as microbial growth and warping of surfaces. Leave the worry to us, and we'll handle the rest.

Step 5: Repair and Renovation

Cabinets may have been severely damaged. Furniture might be demolished. But, we are the experts in the restoration industry. This also means we can help renovate, and make things go back to normal. Our motto is to "Make things seem like it never even happened"! 

Step 6: Consultation

We won't just leave you hanging, and guessing on what the next step is. We conduct a debriefing, to thoroughly explain future instance prevention steps, all the way to any questions you might have about the restoration work we've done for your property. Our goal is to help YOU, which means we will go out of our way to provide resources and answer anything we can.

We hope this unfortunate case doesn't happen to you. But if it does, you can fully rely on SERVPRO of Cedar Mill / Oak Hills to get the job done right the first time. Inquire with us at (503) 619-6198.

Biohazard Cleanup

6/10/2019 (Permalink)

Many studies have shown there's a great risk with raccoon fecal matter, especially when it comes to possible exposure with baylisascaris procyonis.

We are commonly known as the Fire & Water damage restoration business... But did you know that SERVPRO of Cedar Mill / Oak Hills has an expertise with biohazard cleaning?

This includes a broad range of tasks that we're capable of providing. Examples of biohazard materials may include handling blood, proper disposal of bodily matter, to working with animal feces. 

Wait... ANIMAL FECES??? 

Some waste, such as raccoon fecal matter, may sometimes actually contain unwanted parasites that many people don't consider. One that particularly stands out is a dangerous parasite called Baylisascaris procyonis. This is a seriously dangerous roundworm that poses a threat to health and safety. The primary host to this roundworm is within raccoons, and the waste that comes from the raccoon is truly hazardous. This is why we urge great caution, and encourage leaving matters such as this to experts. 

At SERVPRO of Cedar Mill / Oak Hills, we have trained professionals that are qualified to handle biohazard materials such as this. Biohazard incorporates more than just blood, and we always enjoy educating the public on what may pose as a risk to handle. Call us at (503) 619-6198 if you have any biohazard concerns!

The importance for proper Crime Scene cleanup

6/6/2019 (Permalink)

Crime scene cleanup isn't an easy task, and usually involves a high degree of emotions and an approach that requires professional equipment and training. Without proper care, there is a greater risk of spreading contaminants or creating more damage severe damage to the property. 

When your home or office becomes a site for a crime scene, your instinct may be to clean the area. Whether this includes wiping down contaminated areas to prevent bloodstains, or trying to take the situation into your own personal hands. This not only interferes with investigators, but it also poses a huge risk for your own personal health.

Contaminants such as body matter and blood need to be handled with great care and diligence. Our technicians who have the proper training, approach each situation with a great degree of compassion and support. We strive for professionalism and care when these situations happen. If you come across the unfortunate scenario of a crime scene, whether it's in your home or business - Have the confidence that SERVPRO of Cedar Mill / Oak Hills will treat the situation with respect and diligence. 

Why we categorize types of water

6/6/2019 (Permalink)

One of the first things our technicians does when arriving on-site of a water damage job, is assess the category of the water loss that's taken place. 

We categorize water for various reasons. One is to know the degree of equipment our technicians must take to get the job done safely. If the water is gray or black, we will treat it differently than that of clean water. We use extra precautions and take every step as professionally as possible. 

Another reason to categorize water is to understand what wet materials can be salvaged or not. Materials in Category 1 Water have a high chance of being salvaged while materials in Category 3 Water have little to no chance of being restored. This may also be contingent upon the materials that have been contaminated, since a cleanup process may take different techniques. 

There's three types of categories when it comes to the contamination of water. Category 1, 2, and 3. The safest to work with is a category 1, also known as clean water. Whereas a category 3 may contain things such as human fecal matter to blood. Safety and professionalsim are crucial to us, and this is exactly why we take every step with caution - to make sure the job is done exactly how it should be!

If you happen to experience a water loss in your home or business, reach out to us at (503) 619-6198!

How long does it take to actually have water damage?

5/30/2019 (Permalink)

It's a legitimate question! Especially if you're living in the PNW area, and either own a home or have a rental unit. So how long does it take to consider your case water damage?

The true answer to this question; is that "It depends".

The reason behind this, is the materials that the water has been directed to. Some materials are water resistant (if you're fortunate), whereas things such as drywall or wood will face morphing. The longer water sits, the worse the damage will be. 

If you happen to experience some kind of water loss, it's important to remember that direct contact with water will cause drywall to sag and disintegrate, wood will begin to swell, buckle, warp, and rot, paint begins to bubble or peal, carpets become saturated causing delamination and will need to be removed, electrical items and outlets can begin to short out or malfunction becoming a possible fire or shock hazard.

It's really critical to make sure any water damage that happens is taken care of by professionals... And regardless of how stressful the situation, the sooner the better! Give SERVPRO of Cedar Mill / Oak Hills a call if you have any concerns about water damage for your property or business!

Summer Fire

5/28/2019 (Permalink)

The weather is nice outside, and enables people surrounding the Portland area to get out and enjoy the sunlight. This could follow with camping trips and leisurely activities, such as enjoying campfires. However, what steps should be taken in order to see the summer is safe? Let's review a few things...

Oregon has undoubtedly seen some unfortunate forest fires, and irresponsible scenarios from negligence. It's important to remember these safety tips in order to have the safest, and best time possible:

Don't leave your campfire unattended: Sure, 30 minutes might not seem like a long time. However, it only takes a few undesirable seconds for a campfire to escape a safely made pit. Even if you feel confident about the fire containment, don't go for a prolonged period of time without extinguishing any fires in the wilderness.

Keep water near all campfires: This is something many don't think about... If the fire escapes the pit, what reaction will take place? Some might consider stomping out the flame. Others might try pouring water bottles to reduce the blaze. We encourage either having a gallon jug for the sole purpose of extinguishing the flames, or even bring along a small fire extinguisher for extra precaution. 

BBQ Safely: Like campfires, any flames (even controlled) need to be monitored and attended to without negligence. Don't set up any BBQ's near dry wooded areas. Use good judgment when using charcoal grills, and dispose of any hot coals properly. 

Fires and trees: Who doesn't love a big, comfortable fire? Bonfires are a ton of fun. But they are even harder to maintain compared to the conventional - small campfires that are usually within designated campsites. Just like the previous advice above, use diligence when enhancing the size of any fire you create. Always think of the "What if" scenarios, so you're that much more prepared!

We wish each and every person a safe and fun Summer! We hope this advice will help further the safety and all around experience. If you ever experience any home damage due to smoke or fire damage - then you can have the confidence that SERVPRO of Cedar Mill / Oak Hills will be there quickly, and to make things seem "Like it never even happened." 

The Sciences Behind Drying Water Damage

5/22/2019 (Permalink)

Did you know there is actually a science behind the process of drying?

The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess, and place a fan or two around the damaged area... SERVPRO of Cedar Mill / Oak Hills is trained to the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages!

If you're in Portland, or the surrounding areas and your business or personal home suffers water damage, SERVPRO of Cedar Mill / Oak Hills Franchise Professionals will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

  • Measure how much moisture is in wet material and monitor whether the materials are drying properly.

  • Speed up Mother Nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean?

A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material – but only if the air is indeed drier. The only problem is nature often takes too long and secondary damages may occur while the building is drying out.

For this reason, we are trained to the latest equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls and much more.

SERVPRO also uses state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

The bottom line?

Out of anyone in the Portland, Beaverton, Hillsboro, and Cedar Mill area... We contain the training and equipment to help make it “Like it never even happened.”

We are available to help 24 hours, 7 days a week.

Give us at a call at (503) 619-6198!

The four most common Biohazards

5/20/2019 (Permalink)

When we talk about Biohazard Cleanup, SERVPRO of Cedar Mill / Oak Hills possesses the experts and equipment to bring your situation at ease. Today we are going to cover the 4 most common types of biohazard. It's critical to ensure you dispose of any biohazard waste properly. But what exactly are the four commonly known types?

Microbiological waste:

Microbiological waste is any laboratory waste that contains or has been contaminated with an concentrated, infectious agent. This might include specimen cultures, discarded live viruses, and stocks of etiologic agents. These are less common for SERVPRO of Cedar Mill / Oak Hills.

Human Body fluids:

The most common type that is experience from our franchise, is the human bodily fluids. If you guessed things such as blood contaminates, saliva, secretions, amniotic fluid, or even pleural fluid... Then you've guessed correctly! Our trained technicians handle every scenario with respect, professionalism, and diligence. 

Animal Waste:

Any animal carcasses, body parts, or bedding material which an infected animal may have previously used is classified as Animal Waste. Even if you have slight doubt about an infected animal, even being feral, it's critical to handle every situation with care - and leave this to the experts! 

Pathological Waste:

This constitutes as any and all human body parts, organs, and tissues that may have derived from an individual. Handling these situations with care and diligence is paramount for the well being of yourself and others. 

If you have a situation that requires Biohazard cleanup, you can confide in SERVPRO of Cedar Mill / Oak Hills to be there quickly - and make things seem "Like it never even happened." 

Kitchens & Fire Hazards

5/17/2019 (Permalink)

Aside from often being the hub of the home, the kitchen can be a warm, cozy place for family and friends to gather for a delicious meal and often quality time. However, danger can lurk in the kitchen. That danger is fire—and this is often the space where home fires start.

Fires that begin as a result of cooking are the No. 1 cause of home fires and injuries, and the leading cause of these kitchen fires is unattended cooking.

In 2017, State Farm paid out over $130 million in homeowners insurance claims related to grease and other cooking fires. According to the insurance company, these are the worst states for kitchen fires:

  • North Carolina
  • Texas
  • Pennsylvania
  • California
  • Ohio
  • Illinois
  • Maryland
  • New York
  • Alabama
  • Georgia
Safety Tips for Cooking

Staying in the kitchen to keep watch over what is cooking is not the only fire safety tip you should be following. Let’s take a look at some other helpful tips to observe while cooking:

1. Watch out for your clothing. If you are wearing long, flowing sleeves or big, baggy clothing, it could catch on fire if you aren’t careful and it comes into contact with an open flame or a stove’s hot surface. It’s best to wear short or close-fitted sleeve shirts and make sure any baggy shirts are tucked in or tied back.

2. Watch the items that are placed around or on the stovetop. Kitchen towels, oven mitts, appliance cords or even curtains too close to the stovetop when cooking are quick to catch fire. Ideally, anything flammable needs to be moved away from it.

3. There needs to be a fire extinguisher in or near the kitchen. Hopefully you have at least one fire extinguisher located in your home near your kitchen. Be sure that you know how to properly use the extinguisher, just in case it is ever needed.

4. Hot grease should not be thrown in the garbage can. While the grease may not be on fire, it may just be hot enough to cause something in the trash to ignite and burn. Let the grease cool for a while before disposing of it in an old coffee can. Also, know the “smoke point” temperatures of oils you cook with. Never subject a low-smoke point oil to high heat when cooking, as it could catch fire.

5. Create and establish an escape plan in the event of a fire. Who wants to thinks about worst-case scenarios? Nobody, but it’s better to be prepared should an emergency occur. Go over exit routes and designated meeting points with your family, making sure that everyone knows what to do.

Fire safety in the kitchen is an absolute necessity, as it can help prevent dangerous and destructive cooking fires. If your home has experienced damage from a cooking fire, know that SERVPRO of Cedar Mill/Oak Hills is here to make it “Like it never even happened.”

How flood water is classified

5/15/2019 (Permalink)

Not all water that causes damage is the same. There are three different types of water in a water damage situation, namely clean, gray and black. By having a better understanding of the differences in these types of water, you can then understand how to better handle the situation.

No matter what type of water is involved in a water damage situation, there is always going to be a cleanup and restoration process that must follow. First, and most important, is to remove all of the moisture and damp items quickly to hinder any mold growth because this is an ideal environment for mold to flourish.

This Is Clean Water

Much like its name states, clean water is just that—“clean”—and does not pose an immediate threat to your health. This water is free from contaminants and is the result of:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

This will be the easiest of the three types of water damage to work with, as there will be fewer microbes living in the water, but after only 48 hours and any contact with the surfaces of a building, clean water can move up to a category two water, which is gray water.

This Is Gray Water

Gray water begins to take water damage cleanup and restoration to a different level as it does become a bit more serious. This is water that could pose a health risk, due to it containing chemical or biological contamination. Because of the slight contamination in gray water, it means that it would need to be thoroughly treated before being safe to consume.

Gray water is water that can come from dishwashers, aquariums, showers, etc. Again, the 48-hour exposure time will apply here as well, as gray water will turn into black water if not treated.

This Is Black Water

Now, black water is the most serious and dangerous of the three classifications and is considered highly contaminated by harmful chemicals and biological matter. This would include floodwaters containing soil and all sewage waters.

Sewage is extremely contaminated with microbes, including bacteria, protozoans, molds, fungi and more—all of which are harmful to humans.

Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

Remember, when dealing with floodwater, it should be assumed that any water is black water since it picks up contaminants along its path.

Crime in Portland

5/13/2019 (Permalink)

Like any city, there's going to be some places around the local area that consists of more crime than others. We've seen some pretty unfortunate events, and take diligent care when it comes to crime scene cleanup.

The odds of being a victim in a violent crime are reduced when you come into the outskirts of the city. However, it's still important to know your resources if something was to happen. We encourage safety in every scenario, and hope that these events never happen to anyone. But in the scenario of needing biohazard cleanup, we can work with blood and other biological bodily fluids. We understand the hardships people go through, and provide the experts and knowledge to ensure the job gets completed right the first time. Don't ever hesitate to reach out to us, and have the confidence that we'll be there from start to finish - with the highest professionalism to see things become right again. 

Droughts and fire damage in Portland

5/13/2019 (Permalink)

Dry land and grass plains pose an increased fire hazard risk in the Portland Metro area.

We know that last year was really hot, and we don't anticipate anything less for this upcoming Summer. Some of our older blogs have included Summer Safety Tips, and we truly encourage that everyone has a fun and safe time! 

However, one thing that could potentially be out of our control is the likelihood of a drought. Water becomes less abundant, therefore drying up plants and making grass go dry. The biggest concern from this, is the high risk of fires on land. Work with your family to develop a fire safety plan if some unfortunate scenario was to happen. This might include having a "safety meeting spot", and discussing what actions to take (including the call with 911). 

Don't ever hesitate to reach out if you're in need of fire damage restoration services. We specialize in the process, and can help anyone with our services. This also includes document restoration, alongside smoke and soot removal! 

What does "Biohazard" mean with SERVPRO?

5/8/2019 (Permalink)

Whether you've experience an unfortunate suicide, or are up against a case that requires blood cleanup, we've got you taken care of. It's daunting times to have this situation, but it's bound to happen at some point or another. Exposure to chemicals or biological contaminants could pose a serious risk to your health, and it's critical to make sure you've got the experts to help. That's why we have the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

We've seen cases that can range from hospice care, to funeral homes. Not every biohazard cleanup has a tragic story behind it. But regardless, we treat every case with professionalism and sincerity. If you ever need assistance, it can be confusing on who to reach out to. But with SERVPRO of Cedar Mill / Oak Hills, we'll make sure to have your back every step of the way. Give us a call at (503) 619-6198, and be sure to check out more on our biohazard services! 

Avoid water damage from Water Heaters

5/8/2019 (Permalink)

Many households and businesses forget about hot water heater maintenance until it's too late. Learning ways to maintain your water heater before a water damage event is important. This Old House Magazine published an article written by lance Marques, HVAC contractor, Swezey Fuel Co., sharing 6 easy tips to maintain your hot water heater. 

6 Easy Tops to Maintain your Hot Water Heater:

  1. Test the TPR Valve

  2. Check the Anode Rod

  3. Drain the tank and wash out sediment

  4. Adjust the temperature

  5. Insulate the pipes

  6. Insulate the heater

If you are noticing water damage around your hot water heater, call SERVPRO of Cedar Mill / Oak Hills. Our professional technicians specialize in quickly and properly inspecting the water damage, drying out the damp areas, and monitoring and documenting the whole drying process.

The faster you notify us if you experience water damage, the less damage will be sustained. Overall this will reduce the cost of restoration services, and ensure a higher chance of not losing belongings in your home. 

Water Damage in the Workplace

5/3/2019 (Permalink)

When business owners visualize water damage, they often imagine a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage.

Here are some of the typical causes of water damage to commercial buildings:
 
Malfunctioning sprinkler systems 


Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

Damaged appliances and equipment 


This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 

Broken pipes and plumbing 


Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
Backed up sewer lines 


This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Cedar Mill / Oak Hills will assist you on getting things up and running again.

Call us anytime, 24/7, at (503) 619-6198 for immediate response! 

Getting heated about Summer weather?

5/3/2019 (Permalink)

Last year, it was a very dry season in the Portland area. Some lakes were substantially below the usual water levels, and there was an unfortunate abundance of wildfires along the West Coast. The concern this year is having to face a repeat of another dry season. What are some potential things to be mindful of while enjoying the summer heat?

Be attentive to your barbecue!

You never know if somethings going wrong if you're not around to monitor. Whether you're on your own land, or at a park; it's important to be cognizant about what's happening around flames - no matter how much control you think you've got!

Don't litter your cigarettes!

It's important to keep in mind that the little things could create the biggest difference. One cherry from a cigarette is enough to spark a fire in dry conditions. Please extinguish your cigarettes/cigars with care.

Fireworks!

Who doesn't love these joyful things around the 4th of July? 

Even then, it's really crucial to be safe about these fun events. Just a couple years ago, Oregon suffered a drastic Eagle Creek fire caused by a fireworks, which destroyed approximately 50,000 acres of land.  

We hope that each and every person can get a chance to enjoy the upcoming warm weather. But we highly encourage safety and care for your surroundings! 

Crime Scene Cleaning

4/29/2019 (Permalink)

Crime scenes are sites of devastation, and when they are discovered they immediately, become whirlwinds of chaos and confusion as police and investigators arrive. But once the professionals are finished with their work, it falls to property owners or loved ones left behind to arrange the cleaning and decontamination of the premises—regardless of the tragedy or mental anguish they may have experienced.

At SERVPRO of Cedar Mill / Oak Hills, we understand the emotional impact witnessing a crime scene can have on those nearby, as well as the difficulty involved in handling the result of a traumatic event safely and respectfully. For this reason, we specialize in the fast, methodical, and compassionate restoration of all crime scenes and accident sites. Armed with professional equipment, we work quickly to decontaminate, sanitize, and permanently remove all traces of the event—including odors, stains, and infectious particles—to ensure the safety and health of those nearby.

24/7 Quick Response

Crime scenes don’t wait for weekday business hours, so neither do we. That’s why SERVPRO of Cedar Mill / Oak Hills is available 24/7. We offer on-demand crime scene clean up services, helping property owners respond quickly to biohazards, suicides, accidental death, or other situations. 

Technicians are positioned to be ready in the Beaverton, Hillsboro, Cedar Hills, and Portland area. 

Compassionate and Respectful Services

Death cleanup, whether the death was unattended, accidental, or a murder, can be a difficult emotional process for those involved. That is why we strive at each and every occasion to act in a way that is respectful, compassionate, and sensitive to the needs of our clients. We handle the entire crime scene cleaning process with utmost discretion, interfacing directly with applicable insurance companies and keeping our clients informed and up-to-date throughout the process.

If you need a biohazard removed or a crime scene dealt with in the Portland Metro area, SERVPRO of Cedar Mill / Oak Hills is ready to respond. Give us a call at (503) 619-6198, or learn more at our Biohazard Cleanup page

Summer 2019 Fire Risks and Tips

4/26/2019 (Permalink)

For those whom didn't know, Summer 2018 was the second hottest Summer in the Portland area throughout history. There was record reaching temperatures that reached over 100 degrees, and an unfortunate drought that caused stress on vegetation/bushes/trees. When the season gets to be this much of a scorcher, our number one concern derives from the risks of potential fires throughout the land. To prepare yourself for a fun, safe, and memorable Summer - We've put together some tips on how to keep things fun while under the sun, and reducing your risks of being a potential hazard:

  • When camping, don't leave campfires unattended without extinguishing. Even if you don't see flames, the hot coals may still be capable of igniting any flammable contents nearby. 

  • Don't use open flames near wooded areas. Many apartments have policies against fire pits on balconies. But even for home owners - it's important to recognize that umbrellas, gazebos, and patio furniture could catch fire if left too close.

  • Throwing cigarette butts out the window. When a hot cherry is thrown from a window, the place where it lands could potentially be dry and catch fire easily. Be cognizant about your surroundings. 

  • Keep children and pets at least 3 feet away from any grilling area. 

  • Keep a close eye on children with events containing fireworks. 
  • Teach your children and loved ones the "Stop, Drop, and Roll" rule in case any mishap does occur.

We wish everyone a safe and happy time while out enjoying the sunny days. If you need any further fire tips, or come across damage that's potentially caused by smoke or fire - Inquire with us at (503) 619-6198! 

How does water stains work?

4/25/2019 (Permalink)

Have you ever looked at your vehicle, and wondered what the science behind those little unfortunate water spots happens to be? 

Well, water spots are most frequently created when hard water is left on a surface – paint or glass – to dry (technically, evaporate). This can be due to not drying your car after a wash, parking your car a little too close to a sprinkler, or even from rain water that is left on the surface too long. In a best case scenario, the minerals and dirt in the water are simply left on the surface of the paint after the water has evaporated off.

Things get worse if the water contains something corrosive that etches the surface as it sits, creating a “crater.” If not addressed, these craters can actually get worse over time, as water will pool in them and continue to etch the same spot.

Oftentimes, just taking the least aggressive surface cleaning product route will make it hassle-free, and wipe away the dirt and minerals that have become dried from sunlight. If this method doesn't work, some people have tried remedies such as clay - all the way to using a polisher. Regardless of the case, SERVPRO of Cedar Mill / Oak Hills specializes in water damage. We have the products and professionals to ensure your mess goes away without any stress. Inquire with us if you happen to stumble across a bad case of water damage in your life! 

Preparing for unpredictable Spring weather

4/23/2019 (Permalink)

Spring may bring us longer days and more sunshine, but unfortunately, the threat of severe weather throughout the country is also a result of the warmer temperatures. The weather may change at moment’s notice, which means you never know what you’re going to get.

Unstable temperatures are the cause for the changing weather. They can go from warm to cold even in the same day, and that temperature change can result in extreme weather changes as well.

Thunderstorms are increasingly common throughout the spring and are the main cause of severe weather. A thunderstorm occurs whenever warm, moist air collides with cool, dry air, which is most common in the spring and summer.

Natural catastrophe losses in the U.S. for 2017 show that severe thunderstorms were the most common and produced some of the costliest results. Out of 50 events, there were 85 fatalities and an estimated total of $25.4 billion in overall losses.

These storms can bring about the threat of flooding, high winds and even tornadoes if the conditions are right. It has been found that in modern history, 10% of all violent tornadoes have occurred in March, with April, May and June taking the top spots at 30%, 24% and 15% respectively.

Whether the severity of unpredictable Spring weather is minimal or extreme in the Cedar Hills area this year, you can count on SERVPRO of Cedar Mill / Oak Hills being there to take care of any damage you come across! 

Storm Safety Tips: Tornadoes

4/23/2019 (Permalink)

Oregon doesn't receive an abundance of tornadoes, however, if you live in Oregon - we are making this blog if you do happen to ever come across the unfortunate scenario while traveling. 

The first line of defense is knowing the difference between a tornado watch and tornado warning. Watches are issued when the conditions are favorable for tornadoes, while warnings are issued when a tornado has been reported by spotters or indicated by radar.

If a warning has been issued, you must take immediate action in seeking safe shelter, especially if you are in the tornado’s path.

Shelter options include:

  • Underground options like a basement or storm shelter.
  • The lowest part of your home, in an area that is away from outside walls, doors and windows. Interior closets and bathrooms can be ideal options.
  • If you are outside, try to get to a sturdy building. Mobile homes and trailers are not a safe option.
  • If on the road and no building access is available, do not get under an overpass or bridge. Instead, find a low, flat location and use your arms to protect your head and neck.

Your home shelter should have flashlights, a battery-powered weather radio and extra batteries.

DO NOT try to outrun the tornado if you are caught out on the road. Also, when you are taking shelter in your home, you can provide additional cover by using furniture items like couch cushions, mattresses or blankets to help keep your head and neck covered.

Tornadoes leave a path of destruction on the areas they touch down in. While meteorologists and weather services can provide some advanced warning to potential threats, tornadoes can still occur with little to no warning at all.

Emergency for any case is critical for surviving the worst disasters. For many States around the US, Spring poses as the most popular time for "tornado season". Stay safe - and stay alert! SERVPRO of Cedar Mill / Oak Hills will be around to help however we can! 

Don't let the mold get too old...

4/23/2019 (Permalink)

How much do you know about microbial growth?

We see it frequently. In fact, we are so adamant about mold that we want to make sure everyone else knows what potential hazards microbial growth could cause. There's a life cycle that many are unaware of, and this article could possibly help you understand how it all works! 

When an organic material, such as wood, gets an abundance of water exposure - it only takes between 24-72 hours for microbial growth to start developing. The key components for growth includes nutrients, temperature, light, aeration, pH and water activity.

The first stage is called hyphal growth, which is the stage where hyphae goes to obtaining it’s nutrition. The hyphae will grow into a mycelium, the main body of the fungus which is also the visible portion.

The second stage is called Spore formation. This is when spores grow on the end of hyphal cells. 

The third stage is called Spore Dispersal. After the spores are formed, they are released into the air and carried elsewhere to begin the process of germination and growth all over again. Mold spores are highly resistant and durable. They can remain dormant for years in even hot and dry environments.

The final stage of the process is called Spore Germination. Once the spore is dispersed to a new area and when the optimal conditions exist, moisture and nutrient availability, the spore will begin to germinate into a new hyphael cell.The life cycle of mold then begins again.

If you suspect microbial growth is forming in your home, you can have the confidence that SERVPRO of Cedar Mill / Oak Hills will be there to fix the situation immediately! 

What happens if you don't get water out of a flooded carpet?

4/18/2019 (Permalink)

Spills happen, and most people would be inclined to take a towel to the affected carpet area to dry it up. However, if the spill involves an abundance of water - then this could escalate the situation to an even bigger problem.

After a flood or large spill, the affected area will absorb the moisture (water, soda, etc.), and spread throughout the fibers. Followed by this, it may start having microbial growth forming within the first 72 hours if left untreated. This could potentially create a foul odor, and risk of mold further spreading. Stains are another serious risk for carpets, and may seem next to impossible to remove. Don't risk your flooring over a spill - and have the confidence that SERVPRO of Cedar Mill / Oak Hills will take care of the situation without stress or hassle. We have the equipment and professionals to assist you on every step of the way! 

Don't get caught up in the stress

4/15/2019 (Permalink)

One of our technicians finishing up his day after a major water loss job. Our SERVPRO vans are easily distinguished by the bright green color!

Regardless of the time of year, it's critical to make sure your home/business are well suited for any kind of disaster that strikes. We know that a flood will not only overtake a home, but it'll create a flood of emotions as well. 

When you live in the PNW area, it's an even greater risk at having to deal with mold or water damage. The heavy months of rainfall will usually test the integrity of someones house, and it's not uncommon to have a chain of events when disaster strikes. What we mean by this, is that if water damage goes left untreated - it could potentially create even further damage with microbial growth. There's always something to be cautious about when it comes to preparing your property for the worst. That's why we have trained technicians who are ready for any job that you come across! 

Smoke damage is a serious matter

4/12/2019 (Permalink)

When most people think of house fires, they consider the damage that the flames would cause. However, in most cases - A home fire will bring an abundance of smoke damage. Even a small fireplace is enough to produce enough smoke to damage an entire house. Recently, we've had more calls to help with the cleanup/restoration in some complexes. When this happens, we take diligent care using specialized products to remove both the odor, and the soot that managed to cling onto walls and materials. The products that we use are plant-based essential oils that are also environmentally friendly. If you happen to come across the unfortunate event of facing a house fire, don't hesitate to reach out to the SERVPRO of Cedar Mill / Oak Hills team to fix your situation! 

Your local water damage restoration business

4/11/2019 (Permalink)

What makes SERVPRO of Cedar Mill / Oak Hills stand out against the crowd?

Our Customer Experience of course!

We strive to bring the best results to you and your family when experiencing any kind of damage loss. We understand the struggle that families go through, and how much of an impact it will have on your day-to-day lives. That's exactly why we do our best to keep things professional, quick, and efficient! There's been plenty of rainfall in the Portland area throughout the Winter and Spring months - which has also brought in increased risks of water damage in all of the community. Be sure to inspect your property/business carefully, and let us know if there's anything that we can help fix! 

Who to seek out after experiencing fire damage

4/8/2019 (Permalink)

One of the biggest things that can ultimately affect any home or business is fire damage. Whether it was caused in the kitchen or other means, it will put a halt on everything happening in your life. Not only does it change almost every dynamic, but it could potentially destroy so many sentimental things you've built around you as well.

We understand.

Getting all the pieces back together may seem next to impossible. This is why SERVPRO takes great care of their customers who have gone through this scenario. From start-to-finish, there's elaborate and genuine care to restore your property back to normal. Don't let the overwhelming emotions and stress take control - because we'll be there and make things seem "Like it never even happened."

How mold works

4/8/2019 (Permalink)

One of our technicians handling demolition due to water loss, and stumbling further upon microbial growth.

It's a nasty thing to have around your property, and ultimately it's a perfect recipe for more ongoing issues. Microbial growth. When people experience a water damage situation that doesn't get resolved immediately, every hour that goes by is just another step closer to having to deal with mold. 

Other ways that microbial growth can enter a home is:

  • Flooding from surface waters (i.e., overflowing rivers) or from severe storms;

  • Roof leaks from damaged or missing roofing materials, ice dams or blocked gutters;

  • Storm-driven rain through window frames, exterior walls or door assemblies;

  • Leaking pipes, sewer back-ups or overflows;

  • Damp basements or crawl spaces due to a high water table or poorly managed rainwater drainage; and

  • Condensation on cold surfaces

Microbial growth is something that can't just get 'wiped away' or easily taken care of. If not treated properly, there's a substantial risk it'll appear soon again. That's why we highly encourage that any suspicion for mold should be addressed to SERVPRO of Cedar Mill / Oak Hills, because we offer free mold inspections and remediation services! 

More rainfall leads to increased risks of home damage

4/4/2019 (Permalink)

SERVPRO of Cedear Mill / Oak Hills is always prepared for the worst to come. Spring weather has approached us, which indicates it's time to get ready for summer! This doesn't mean to let your guard down though, because rain is still expected to persist throughout the weeks. We always encourage everyone to get roof inspections if your home has some years on it. The structural integrity may seem adequate, however we also know that it's better to be safe than sorry. 

It doesn't matter if the job is big or small. We can make sure your troubles go away immediately! Don't ever hesitate to reach out at (503) 619-6198 to inquire for all the services we can offer! 

What dangers can a leaky roof cause?

4/4/2019 (Permalink)

Water damage causing microbial growth in a leaking attic.

When you own a home, you've most likely had a home inspection done prior. One of the most critically important things about the house is an integrity of the infrastructure, including the roof. So what potential hazards can happen if a leaking roof goes untreated? 

Attic damage

Not only will the paint and interior be affected, but so will the belongings that's stowed inside your attic. There's a risk of bubbles forming, and plaster expansion. 

Interior mildew and mold

Common and hard for home owners to resolve independently. It only takes 24-48 hours for microbial growth to develop under optimal conditions. Not all mold will pose a health risk - but it's still crucial to get this fixed as soon as possible. 

Fire hazards

Hard to believe, isn't it? 
However, it's not considered that the water intrusion can pose a threat from shortened wires. If there's a leak in the attic, be sure to turn off the electricity in that area until a professional can inspect.

Higher utility bills

Your cellulose or fiberglass insulation becomes saturated and it takes a long time for it to dry out. If a roof leak repair is put off for a long time, chronic water intrusion will deplete the insulation significantly and your home will lose hot and cool air, resulting in higher utility bills. 

We hope these tips can provide useful information for you and your family. If you ever experience a leaking roof/water intrusion, please don't hesitate to reach out to SERVPRO of Cedar Mill / Oak Hills!

What can we do for you?

4/1/2019 (Permalink)

Did you know that SERVPRO of Cedar Mill / Oak Hills frequently makes videos for YouTube?

Check out our channel! 

We try to assist those who aren't familiar with the services we can provide, with our recent video to explain many of the things we can do for you.

Alongside this, we are working on a series to demonstrate each project type we come across. Whether it's demolition, Fire/Water Damage, or even Thermal Fogging... We are building the collection! We post occasional blogs to for the convenience of anyone who checks out our website!

Stay tuned for some more exciting content, and call to inquire for more services at (503) 619-6198.

Facts about Home Fires

3/29/2019 (Permalink)

Every year, the holidays are filled with baked goods, warm fires, holiday lights, and festive decorations – all of which can lead to a home fire. SERVPRO of Cedar Mill / Oak Hills will always encourage safety precautions for making sure you and your family are safer. We'd also like to share 10 fun facts about home fires that you might find interesting:

1. Every year, home fires cause around 13,000 injuries, 2,500 deaths, and nearly $7 billion in damage.

2. Nearly 60% of home fires occur because of a lack of smoke alarms or smoke alarms that don’t work.

3. Texas, Pennsylvania, and California lead the nation in number of fire deaths.

4. Eighty percent of home fire deaths are caused by space heaters and wood stoves.

5. Of every five home fires, two begin in the kitchen.

6. Every year, smoking materials such as cigarettes and lighters cause over $500 million in property damage.

7. There are around 30 home fires reported every day that are caused by candles.

8. Nearly half of home electrical fires are the result of bad electrical distribution or wrongly placed lighting equipment.

9. On average, more male injuries and deaths occur from home fires than female injuries and deaths.

10. Cooking equipment is the number-one cause of home fires.

We care about the safety and well-being of our community. Please inquire with us for more information about what you can do to protect your family from a house fire! 

Rainy season in Portland, OR

3/27/2019 (Permalink)

"April showers brings May flowers"

That's what they say when the rainy season comes to the Portland area. But with all the beauty that's about to spring, so will the potential for home damage. The abundance of rain may pose a risk for your home, and that's why SERVPRO of Cedar Mill / Oak Hills is available 24/7 to make sure your damage restoration needs are met. 

With the Spring season being here, we encourage all of our community to take extra diligence when it comes to inspecting your home. One small leak could potentially lead to a larger disaster. Whether it's a flood in the home - or microbial growth. We are confident that you'll find value with our professional technicians, and how quickly they can make things seem "Like it never even happened"! 

Home and business cleaning services near you

3/25/2019 (Permalink)

Not only do we offer fire and water damage restoration services, but we're also known for providing cleaning services to make sure your messes go away quickly and conveniently. Things that are commonly called in include carpet cleaning, deodorizing, graffiti removal, bio-hazard cleanup, and HVAC/Duct cleaning.

Our services are beneficial because we possess the experts and equipment to make sure the job is done right the first time. Carpet cleaning services may also include content manipulation, in other words, rearranging furnishings to ensure that every spot in your home or business can be attended to. One of our efficient methods for removing foul odors includes thermal fogging, which exterminates all lingering aromas that need permanent removal. 

If you're in need of cleaning services, then please inquire with us to help you accomplish the job. You can either check out our website, or call at (503) 619-6198! 

Fire update: Santiam Park

3/22/2019 (Permalink)

There's been a lot of news lately around the Santiam Park wildfire. Over 180 acres of land went up in blaze, and SERVPRO of Cedar Mill / Oak Hills has been tracking the wildfire since we heard about the news on late Tuesday. The blaze was fueled by continuous winds, and getting closer to Lyons, Oregon. Our number one concern is the communities around us, and making sure everyone can see that things seem "Like it never even happened." 

There hasn't been any structures affected by the fire, and the evacuations have been lifted. This is fantastic news for the surrounding communities, and a great reminder that fire safety is absolutely paramount during the warmer months this year. If you have any additional questions, or you're facing a situation with your home/business in terms of damage restoration... Please don't contact our team to inquire! 

Water damage repercussions

3/20/2019 (Permalink)

Microbial growth forming after an appliance leak went unnoticed.

Water damage is a miserable thing. I think that's the bottom line when we talk about one of the worst things that could happen to a home in terms of home damage. But what implications happen after the damage is done? 

Usually there's an abundance of drywall damage, if it's gone through an appliance. The water may sneak without notice, therefore causing further damage by microbial growth. It takes only 24-48 hours for mold to form. Following water damage, you may notice a musty odor coming from carpets as well. Without proper care, the microbial growth problem will just further expand. This is why it's absolutely paramount that water damage is restored immediately. The longer you wait - the worse it gets!

We want to be involved with the community

3/19/2019 (Permalink)

Of course many people know what SERVPRO does. Damage remediation. Mold mitigation. Cleaning. The list can go on... However, it's not always about what you do; but instead, why you do it.

We care about our community, and by this we mean that our services are more than just providing a good customer service. It's all about the experience as well, and making sure things are done right from the beginning to end. We like to get actively involved with the community, and get into events that can help individuals fully understand the fundamentals of fire safety, and taking steps to furthering the well-being of their home. 

We post blogs and try to keep people informed with recent events to make sure our town knows what's happening in the area. Weather alerts can cause not only closures, but home destruction as well. So whether you're in Hillsboro, Cedar Hills, Portland, or the Bethany area... Go with the service that will always have your back and genuinely care about your situation! 

Things we've come across

3/18/2019 (Permalink)

SERVPRO of Cedar Mill / Oak Hills has seen some pretty serious stuff. We've experienced apartment complexes that have endured fire damage. Hotels that contained floods because of negligent guests who let bathtubs run for hours; resulting in an abundance of damage. 

Here's the thing that all the jobs have in common... Everyone who's experienced these losses are facing some stress and uncertainty. Our number one goal is to make things seem "Like it never even happened". Our technicians strive to make things right, and the capabilities that we possess can prove invaluable to the Beaverton, Hillsboro, Cedar Mill, and Portland area. 

It's been nicer weather lately in the Portland metro area, which means more sunlight and less rain. But even disaster doesn't stop with sunny days. Water damage can be a result of human error; such as leaving a bathtub or sink running while it's unattended. No matter the case, if you ask yourself "how do I fix water damage?", the number one go-to should be SERVPRO of Cedar Mill / Oak Hills. Contact us for further information or to assist with your damage restoration needs! 

Fire safety improvement

3/15/2019 (Permalink)

We always advise people to keep an additional fire extinguisher under your sink, just in case a fire happens unexpectedly!

Whether you live in Hillsboro, Portland, Beaverton, or the Cedar Hills area... One thing all these locations have in common is that all the homes in these towns possess fire extinguishers. Especially if you're living within an apartment complex, or condominium. 

So if you're asking “how many fire extinguishers does my building need?”

The answer is: It depends.

Many factors play a role in determining the number, type, size and location of portable fire extinguishers you need to place to keep your building, employees, and customers safe and stay up to code.

The NFPA (National Fire Protection Association), local codes, and OSHA have all prescribed requirements for the specific number of fire extinguishers that must be present in public buildings. Some factors that may affect these results may be:

  • Size and layout of the room
  • Fire hazard level of the building
  • Presence of flammable liquids
  • and stairwells. 

Regardless of having a fire extinguisher in a nearby spot in your building, SERVPRO of Cedar Mill / Oak Hills also advises to keep an additional fire extinguisher at all times underneath your kitchen sink. The reason is due to the amount of fires that are initially started in the kitchen... And every second counts! 

If you need any further assistance or have questions about fire safety, SERVPRO of Cedar Mill / Oak Hills is more than happy to help!

What mold holds the most dominance?

3/11/2019 (Permalink)

It's a legitimate question. There's a huge variety of mold types, and some actually hold the capability to dominate any other mold within the environment it's growing in. 

Studies have actually shown that mold grows best when exposed to moisture for at least a week, or more. When its food source is low in nitrogen and high in cellulose, (organic materials) Black mold is happy… us and other molds, not so much.

Although different mold colonies will likely grow beforehand, once the black mold takes form, it will dominate the environment completely. This nightmarish fungi won't just go away on it's own either.  It can be dried up, and still remain alive and well. It’s true… Stachybotrys (black mold) and several other mold types can sit dormant for thousands of years until it gets wet, allowing new growth to take form.

For this reason, we strongly recommend calling in a professional remediation business that you can trust and make it seem "Like it never even happened." So if you are ever experiencing microbial growth in your residence, don't hesitate to call us at (503) 619-6198! 

You can change the clocks, but you can't change SERVPRO hours!

3/11/2019 (Permalink)

Daylight savings time has occurred over the weekend, bringing the clocks one hour forward. But just because everyone's changing their clocks forward, doesn't mean SERVPRO will be adjusting the times we operate. The need for damage restoration doesn't stop - and neither do we. That's why we are fully operational and ready for any job, big or small, 24-7. 

Our jobs lately has included an abundance of water damage repairs, alongside some cleaning services. The highest volume of rainfall due to inclement weather meant quick responses to help ensure things wouldn't get worse. We have also been trying to work closely in community events, and getting the SERVPRO name out there and educating the public on what we do. If you ever encounter a need for damage restoration, don't hesitate to reach out to SERVPRO of Cedar Mill / Oak Hills! 

How does smoke damage work?

3/8/2019 (Permalink)

A house fire can be devastating and is something no home or business owner wants to experience. However, if a fire does occur in your home, SERVPRO of Cedar Mill / Oak Hills can provide fire clean up services to help you recover from the damage. It's important to know exactly how and where fire damage can impact your home/business before the clean up process begins, especially since some areas of your property may have smoke damage that's not visible.

Unexpected Issues from Fire and Smoke Damage

After a fire, it's usually evident what smoke damage looks like in your home - whether it's charred items, discolored walls, or ash and soot on the floor - but it can also produce smells and other side effects that are harmful to surfaces. It's also important to note that some signs of smoke damage can occur immediately, while others are only apparent several hours - or even days - after the fire.

Discoloration
 
Shortly after a fire, the effects of smoke damage are visible on walls, ceilings and surfaces, appearing as stains and discoloration. Within a few days, walls and flooring may begin to turn yellow; however, this yellowing affect doesn't show right away. Plastic surfaces/appliances and wood can also become discolored and warped. Several hours after a fire, metal hardware can show signs of rust and corrosion.

Odor
 
Surfaces of your home, specifically fabric items, may not only show visible signs of fire damage, but also may contain a smoky odor. Smoke produces tiny particles of carbon in the air, and when deposited, these particles are called soot. Getting rid of the smoke residue, or soot, is the first step to reducing the smell of a fire.

The smell of smoke gets trapped in clothing, carpets, drapes and upholstered furniture, and unless these items are properly cleaned and deodorized by a professional fire clean up service, they may retain the smoky smell for a long period of time. The source of the odor can oftentimes be difficult to pinpoint. It could be in the soot on a surface, in the pores of wood or saturated in the finish of a piece of furniture.

Interior Damage


While smoke damage is visible on walls and ceilings, it can also permeate these surfaces and cause damage to a home's structure/framing, wall studs, insulation and air ducts in your ventilation system. When soot and smoke particles become trapped in the HVAC system, the smoke odor can reoccur periodically.

Electrical Damage
 
If any part of a home with wiring experiences fire damage, it usually means that the electrical system has been compromised. Depending on the source of the fire, any of the following electrical components may be damaged: wiring, cords, outlets, switches, fuses and breaker boxes. Appliances that have been affected by fire damage can show signs of corrosion, experience short circuits and malfunction, or fail completely.

No matter the level of destruction to your home, you should always consult SERVPRO of Cedar Mill / Oak Hills to access smoke or fire damage before you move forward with restoration and repairs. Our number one goal is to make things seem "Like it never even happened."

Emergency water damage services from SERVPRO of Cedar Mill / Oak Hills!

3/6/2019 (Permalink)

After storms blow through Oregon, the flooding often recedes quickly. The effects on condos, duplexes, and other homes can remain for weeks, however. If not cleaned or restored quickly, further damage can happen as well.

So why SERVPRO to remove water damage home? Our company trains each specialist to the standards required by our industry, we maintain an extensive, restoration equipment inventory, and can take the initial steps to return your home to its original condition.

Our first action to restoring a home is to remove everything that cannot be salvaged or repaired. In the case of flooding, floor trim and drywall panels can quickly absorb enough water to cause them to warp or crumble and dissolve in place.

Our SERVPRO team members then begin disinfecting and drying the home. Specialists spray any surface affected by the flooding with an anti-bacterial chemical and allow it to dry. Next, they clean each surface to remove soil, and other contaminants left by the receding water and allow them all to dry once again.

For space underneath the floors and behind the drywall, our teams use several devices to dry them for replacement quickly. Specialists use air movers to blow warm, dry air across damp surfaces to force out moisture trapped inside the wood. As the moisture evaporates, they install exhaust fans to draw out the damp air and direct it outside through the nearest window or door. If the inside humidity is very high, specialists may also install one or more dehumidifiers to remove water directly from the air.

Our goal at SERVPRO of Cedar Mill / Oak Hills is to restore each home to a clean, dry condition as quickly as possible. If you need us, call (503) 957-6367 today to get started. We are here for you to make things seem "Like it never even happened"! 

How does bursting pipes work

2/27/2019 (Permalink)

The weather in the Beaverton area is still looking pretty snowy. We've gone over past blogs before how snowfall and rain will contribute to potential mold issues... But what other implications might happen that people don't think of when it's freezing outside?

Bursting pipes.

The general rule of thumb is that water freezes when temperatures reach 32 degrees Fahrenheit. However, when pipes are indoors.. It can be hard to dictate how cold the temperatures need to be in order for trouble. 

With a reasonable amount of insulation, even pipes in an unheated area could take up to 6-hours to freeze. This means that the air temperature has to remain at 20° for about 6-hours before there's a risk of your pipes freezing. Nonetheless, it's important to stay in tune with the surrounding temperatures, and take extra care when it becomes freezing conditions. If you have any further questions or face an issue with bursting pipes/water damage, give SERVPRO of Cedar Mill/Oak Hills a call! 

More about mold!

2/25/2019 (Permalink)

Ceilings with high humidity rooms pose an increased risk for microbial growth.

Have you ever wondered how long it would take a full room to grow in mold, considering it had optimal temperature and humidity? 

Microbial growth (mold), is nothing to delay if it's seen in your home. It only takes 24-48 hours to generate and grow under ideal conditions. Typically, the spores begin to colonize in 3 to 12 days and become visible to the eye in about 18-21 days. 

The concern for many is that mold will grow without any notice until it's too late. Once mold can be identified, it goes on to killing the bacteria using specialized solutions and equipment, then removing it permanently. There's a misconception that it can be simply cleaned and gone. It gets more complex than that. Give SERVPRO of Cedar Mill / Oak Hills a call if you need to have mold identification and remediation in your home! 

Local areas are seeing snow!

2/25/2019 (Permalink)

Snow falling in the Cedar Hills area.

Out of the Winter months, it can be agreed that February was the worst in regards to weather. There's been weeks with continuous rainfall, and as of recently, there's been some snow that's been sticking around. This not only affects road conditions, but also the dwellings of individuals as well. Increased conditions with snow results in affected roofs, and potential hazards for flooding once the snow begins to melt. 

Fortunately for the Beaverton, Cedar Hills, and Hillsboro area... The snow will reside throughout the day and be minimal in the remainder of the week. The unfortunate news, however, is the melted snow will truly test the roofing for many individuals that own a house. We post frequently about mold, and it could also create a domino effect into that issue as well if things aren't dried properly. Stay warm, and if there's any need for mold identification or water damage... SERVPRO of Cedar Mill / Oak Hills is open 24/7 to ensure your issues seem "Like it never even happened." 

Weather still affects the Portland area

2/22/2019 (Permalink)

Whether you're from Beaverton, Hillsboro, or even Gresham... There's been some fluctuation in the weather lately. The PNW is still facing some storms, and that still keeps the risk up for being at higher risk in regards to property damage. Some of our greatest worries has been leaking roofs, flooded basements, and crawl spaces. People may underestimate the damage of what rainfall can do to a home. When a storm is near, it's always best to take extra precaution and prepare your property for even the worst. That's why they say "better safe than sorry!". If you, or someone you know is facing damage due to inclement weather, SERVPRO of Cedar Mill / Oak Hills is open 24/7 to make sure your problems go away as soon as possible! 

A professional water cleanup team knows how to prevent your house and contents from getting ruined

2/22/2019 (Permalink)

It only takes one of the many storms passing over the Portland area to create problems with your home's roof. After repairs, most homeowners never have a problem again. Sometimes, though, minor gaps that went undetected before now suddenly seem to open up and let rain from even mild showers into the house. Any part of your roof can develop problems like this.

When your home experiences water damage, the team at SERVPRO is ready to help. We can help determine where the leak is coming from so your roofing team can get the repairs made as quickly as possible. We use thermal imaging equipment that shows the presence of moisture in materials, letting us track down both lost and invasive water, revealing their origination points. While the top of your home requires experts in roofing, many times we can repair leaky pipes and slipped water lines.

After we locate the area where rain sneaks in, we can tarp this to eliminate problems until after the completion of the roof's repairs. Now we can begin working on cleaning up the water that came through your ceiling and is threatening your home and your belongings. Preventing as much ruination and damage to your property as possible is our goal in mitigation and cleanup.

Water that comes through your attic can carry debris with each drop and deposit these substances on your belongings. Attic spaces can also contain stored boxes of off-season items, and we can get these cleaned up for you, also. Disposing of things and repurchasing them often costs considerably more than the expense involved in cleaning and restoring those same items.

Furniture that sat under a leak can hold quite a bit of water in its upholstery. We use special vacuums that remove the water while protecting the fabric. Other items, such as solid wood furniture, can often come clean with only a thorough wipe-down to clean it sufficiently. We air dry these in a special chamber to speed drying up and then deodorize with either hydroxyl or ozone machines.

Carpeting in the area affected by an overhead leak often experiences water spread out several feet in each direction. We get carpets in such situations dry by floating them, which allows us to direct air both above and below them, rapidly drying them and the floor on which the carpet rests.

SERVPRO of Cedar Mill / Oak Hills is ready 24/7 to help families protect their property from invasive rain with our water cleanup services. Call us at (503) 619-6198, any time when you find your home's interior drenched.

How to prevent mold on patio furniture

2/22/2019 (Permalink)

If you’re hoping to save your current furniture or you’ve bought a new patio set and want to keep it from falling victim to the same problem, you can take steps to prevent mildew and mold. When purchasing new furniture, look for water-resistant fabrics and materials and check to see if the dyes used are also weather-resistant. Acrylic and polyester are usually the most durable. You can also waterproof your patio furniture yourself by purchasing a waterproofing kit at your local supply store.

Note that sunscreen and bug spray are known to soak into cushions, so always use a towel to sit on as added protection, and never sit down directly after coming out of the pool. If you do spill water or otherwise soil the furniture, clean it immediately, and do routine cleaning every few weeks. If you do not use your patio furniture year-round, consider using furniture covers, or find a shed, garage, or storage unit to house it during the off season.

Now that you know how to remove mold and mildew from patio furniture, you can clean up your chairs, table and umbrella to return it to good condition. You’ll be back to lounging out in the summer heat in no time. If you ever have any further questions about mold tips, contact us at (503) 619-6198!

Don't get too heated with fire damage and smoke restoration

2/19/2019 (Permalink)

An example of smoke damage in a bedroom.

We know how devastating a house fire can be. It can happen in an instant, leaving you and your family feeling defeated and overwhelmed. 

When these things happen, the first thing people usually do is trying to find the next steps to rebuilding their life. At SERVPRO of Cedar Mill / Oak Hills, we take care of those who've faced this catastrophic event from start to finish. We know that belongings may have been further damaged by smoke, if not the fire. Alongside doing board-ups and property restoration, we also do content restoration as well. Don't let those family photos get tossed out if there's still a chance of restoring these. We have different techniques and equipment for a variety of materials. For any further information, please contact us at (619) 698-6871.

How to find the right Fire Damage restoration company

2/18/2019 (Permalink)

If you have experienced fire damage in your home, then you should work quickly to try and repair it and restore as much of your property as possible. 

Having the number of a good fire damage restoration company is an important first step. SERVPRO of Cedar Mill / Oak Hills can provide 24-hour emergency contact so that we can come out rapidly to deal with any serious damage that might be causing leaks and other problems that are progressive in nature.

There's many restoration companies out there, but you'll want an organization that will provide you with full renovations and that has mostly good reviews from other users.

Likewise, you should make sure that your home is fully insured. By using a comprehensive insurance plan, you will have financial aid when it comes to finding fire damage restoration services and you will also be able to get any items replaced that need to be completely disposed of.

On top of all this, you should also take as many steps as possible to prevent fire damage entirely. This means making sure that you are careful when cooking and it means avoiding leaving plugs on. At the same time, it also means using a fire alarm and ensuring that this works at all times by testing it regularly.

All these steps will help you to prevent fires where possible and to deal with the damage quickly when they do still happen. When you are in need of a fire and smoke damage restoration company in Portland Metro area, contact SERVPRO of Cedar Mill / Oak Hills with the highest confidence that we'll make it seem "Like it never even happened."

Water damage? No problem.

2/15/2019 (Permalink)

Lately, an abundance of our emergency calls have circulated around water damage restoration issues. We've had production technician out on these calls with immediate response, and we've been doing our best to make every job seem "Like it never even happened".

We didn't receive too much snow, but the impact of high volumes of rainfall has caused many basements to get flooded. Alongside this, there's been problems with roofing. We are always available 24/7 if you notice something out of the ordinary. It's very important to note that if the water damage isn't resolved in a timely manner, then there's a substantially higher risk of microbial growth forming. Don't hesitate to get any water damage issue taken care of! We're here to fix it. 

What makes SERVPRO of Cedar Mill / Oak Hills special? (Valentines Blog!)

2/14/2019 (Permalink)

What is it that makes SERVPRO of Cedar Mill / Oak Hills stand apart from other businesses? 

We love our community. 

So we strive to ensure that not only are we caring for the damage restoration side, but also the customers we have coming to us as well. We believe that doing good things is contagious. When the holidays arrive, we want to get involved with community events to see that everyone has an enjoyable time. When people go through struggles with anything from microbial growth issues, fire damage, to even carpet cleaning... We aim to keep our customers informed and well educated from start to finish. 

Stressful times are temporary. But with SERVPRO of Cedar Mill / Oak Hills, our number one goal is to make things seem "Like it never even happened". 

Horrific weather in the Pacific NW

2/12/2019 (Permalink)

Water damage can easily happen when you least expect it. Always keep a close eye on every corner of the house when there's high volumes of rainfall.

"When it rains, it pours" is what they say. For many in the Pacific Northwest, it's been record breaking conditions. Seattle received more snow than they've had in 70 consecutive years! 

Meanwhile in many parts of Oregon, the snowfall has been treacherous. School closings, dangerous road conditions, and many emergencies for the SERVPRO team to handle! 

In Cedar Mill, however, we've been getting non-stop rain that's causing flooding around the local area. This causes potential hazards to your home in a wide variety of ways. Basement flooding is prevalent, along with leaking roofs. At SERVPRO of Cedar Mill / Oak Hills, we take genuine care of our community. This also means giving the insights of weather to homeowners, and sharing advice on how to sustain the inclement weather. 

So whether it's you, or someone you know that is dealing with an emergency water damage situation - You can have the highest confidence that we'll make it seem "Like it never even happened." 

How dryer vents can affect your business

1/18/2019 (Permalink)

Apartments pose an increased risk because of the high volume of units. If not maintained, there's a higher increased risk of fire!

One of the most common causes of fires in both apartments and homes, is also perhaps one of the most preventable.

Dryer vents connect from your clothes dryer, and can build up lint. If not cleaned out properly, the air cannot flow properly, and a fire can result. This type of fire happens most frequently in homes and apartments, posing dangers to adults and children.

According to the U.S. Fire Administration, 2,900 home clothes dryer fires are reported each year. These fires cause an estimated 5 deaths, 100 injuries, and $35 million in property loss. The U.S. Fire Administration also reports that the leading cause of home clothes dryer fires is failure to clean them (34 percent).

Apart from cleaning your dryer vent, the U.S. Fire Administration has suggestions to enhance safety when using your clothes dryer:

  • Don’t use a clothes dryer without a lint filter or with a lint filter that is loose, damaged or clogged.

  • Don’t overload the dryer.

  • Don’t use a wire screen or cloth to cover the wall damper. They can collect lint and clog the dryer vent.

  • Don’t dry anything containing foam, rubber or plastic. An example of an item not to place in a dryer is a bathroom rug with a rubber backing.

  • Don’t dry any item for which manufacturers' instructions state “dry away from heat.”

  • Don’t dry glass fiber materials (unless manufacturers' instructions allow).

  • Don’t dry items that have come into contact with anything flammable like alcohol, cooking oils or gasoline. Dry them outdoors or in a well-ventilated room, away from heat.

  • Don’t leave a clothes dryer running if you leave home or when you go to bed.

So whether you're a property manager of an apartment complex, or homeowner that's needing extra precautions... The bottom line here is to ensure a decreased risk of damage by keeping up with maintenance. At SERVPRO of Cedar Mill / Oak Hills, we also offer duct cleaning services to make sure people won't face this issue. If you do happen to experience this unfortunate event, always know that our goal is to make things seem "Like they never even happened."! 

How can water affect you

1/18/2019 (Permalink)

A fire created a wide opening in this apartment ceiling. The rain water pooled on the floor, creating even further damage.

There's always a higher risk of flooding when you live in an area that's known for heavy rainfall. With heavy rains, it could potentially result in heavy damage. So what exactly should you do to make sure there's a decreased risk for water damage, and what could follow if not taken care of?

Always close your windows when you're away from home. If wind catches the rain, and it blows into a window - you'll not only have wet window seals and carpet, but also higher chances of dealing with microbial growth. It only takes between 24-48 hours for microbial growth to potentially form under optimal circumstances.

Alongside this, you're jeopardizing the things that the eye can't always catch. If you have hardwood floors that get wet, you'll also risk having warped flooring. This not only creates a hassle for homeowners, but it could possibly mean that sooner floor replacement is imminent. 

If you are faced with any water damage, regardless of size, have the confidence that SERVPRO of Cedar Mill / Oak hills possesses all the necessary equipment to keep your home safe from getting any worse! 

Fire Safety Tips

1/16/2019 (Permalink)

Always check the batteries of your smoke alarms. Be sure to test them every month for your safety!

One of the most devastating things a family can face is the loss of a home due to fire. It's life changing, and potentially fatal if people aren't out in a timely manner. We at SERVPRO of Cedar Mill / Oak Hills can help you prepare the family for any future house fire emergency with these tips:

  1. Install the right number of smoke alarms: Check the batteries. Always do a smoke alarm test every month.

  2. Teach your children what smoke alarms sound like. 

  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.

  4. Establish a family emergency communication plan and ensure that all household members know who to contact if they cannot find one another.

  5. Practice escaping from your home twice a year. Yell "Fire" to alert everyone to escape to the safe meeting location

  6. Make sure everyone knows how to call 9-1-1. Have your address written somewhere safe so children can help first responders in a timely manner.

  7. Teach family members to "stop, drop, and roll" in case their clothes should catch on fire. 

These tips may help your family develop a safer setting in case of emergency. If this unfortunate event ever occurs to your home, you can have the confidence we'll be there 24/7 to help with your damage restoration needs. 

Most common places to look for mold

1/10/2019 (Permalink)

A demonstrated example of how mold can sneak behind your refrigerator!

You know that mold is bad, ugly, and can be potentially dangerous. You also know, of course, that it should be removed immediately when it's found in your home. You might know what and how to look for any potential fungi spots. But where exactly should you be looking?

The 8 most common places for mold growth happens to be:

  1. Basements/Cellars that have been flooded

  2. Underneath Kitchen & Bathroom sinks

  3. Underneath or behind refrigerators 

  4. Behind walls that also contain plumbing
     
  5. Damp or wet newspapers, or cardboard boxes

  6. Around air-conditioning units

  7. Around windows that leak

  8. Under carpeting that may have become wet

Nonetheless, it's important to occasionally investigate for any mold around the house. Especially when it's a season with high levels of rainfall. 

Our technicians are professionally trained and equipped to ensure your mold issues diminish quickly and without hassle! 

We've got the extensive knowledge and experience

1/8/2019 (Permalink)

Between our knowledge and handy equipment, we've got you covered on every aspect!

Did you know that mold can generally take only 24-48 hours to develop with optimal temperature and humidity? 

Were you aware that a household leak can waste more than 10,000+ gallons of water per year? 

We are experts in the home damage restoration business, and know some surprising facts that may help homeowners who are curious about most types of damage that people tend to face. We can go on about our certifications and extensive hands-on training... But the bottom line here is that our technicians are always happy to assist you with information that you might be wondering about. We specialize across the board with fire, water, mold, and many other services that most people will eventually need! Our goal is to make it seem "Like it never even happened."

How we handle water damage

1/8/2019 (Permalink)

We possess a variety of sizes when it comes to equipment. Whether it's a small crawl space, or open basement... We have the tools and experts needed!

SERVPRO utilizes air movers, dehumidifiers, portable heaters, and water extraction equipment of all shapes and sizes to work fast. We work to draw moisture from the surrounding environment and make every effort to prevent damages to finished products or expensive equipment, including the structure of your building itself. Our services make controlling corrosion, rot, and mold after a flood easier than ever before.

Whether you are dealing with water damage as the result of a fire or are recovering from a flood, our team is ready and willing to help. We have an entire team of trained professionals available to respond to your water extraction needs 24-hours a day, 7-days a week. No situation is too small or too large; we are trained to provide you with full-service solutions regardless of your circumstances.

How dangerous is mold?

1/8/2019 (Permalink)

Stachybotrys Chartarum (black mold) is relatively rare, yet poses health risks to many.

Great question!

According to the CDC:

"Exposure to damp and moldy environments may cause a variety of health effects, or none at all."

With that said, the most common indoor molds are cladosporium, penicillium, alternaria and aspergillus. Stachybotrys chartarum, often called toxic mold, is pretty rare to find. 

But regardless of the health hazards that mold may pose, it's also a danger for homes in general. This includes a posed risk of wood rot, to terrible odors and stains. It only takes 24-48 hours in the right conditions for mold to form! So we advise anyone in this situation to neverlet it stand for too long. 

If you need experts to assist in this case, we are available 24/7 to ensure the job is taken care of immediately! 

How Much Time to Escape from a House Fire

1/3/2019 (Permalink)

A modern home that contains many synthetic materials can make a room engulfed within 3 minutes.

Destruction from house fires is absolutely devastating. We've gone over before how things such as Christmas trees can go up in flames within a matter of seconds. Another leading cause of house fires also contributes towards kitchen duties being left unattended. But how much time does someone need in order to escape a house fire safely?

Research has shown that 30 years ago, the average person would have about 17 minutes to safely escape a home. Nowadays, the time for someone to safely escape has lowered to a daring 3-4 minutes. The reason behind this is due to the materials that the home is made from. Older houses generally have real wood and natural materials, compared to newer properties which have been constructed with synthetic materials which catch fire even faster. The odds of facing a home fire may seem unlikely, but it's good to know these facts in case it ever happens to you. SERVPRO of Cedar Mill / Oak Hills also specializes in fire damage restoration. So if there's ever this situation in your life, you can feel assured that we've got your back! 

Seasonal Storms in the Portland Area

12/27/2018 (Permalink)

The January, 2017 snowstorm ranked as one of the worst snowstorms in 20 years in Portland, Oregon.

It was about 2 years ago that Portland faced the impact of a full-blown ice storm. Some roads consisted of cars piled up by the numbers, while people helplessly roamed the streets in the snowy storm that covered all of the city. This was a terrible time for drivers and homeowners alike. News channels emphasized on the safety hazards of ice buildups on the sidewalks, and how you'll have to maintain your area to ensure a decreased risk of slipping hazards. 

For many Oregonians, this was the worst the weather had become in many years. There was abundant home damages from the storm as well. Roofs were caving in, pipes were bursting, and the need for restoration was on a rise at that time. This year, we've been fortunate to not face those conditions. However, if something does unsuspectingly happen...you know who to call! We are open 24/7 to see that your home damages are "Like it never even happened."

Seasonal home damage with water

12/20/2018 (Permalink)

An apartment building caught fire, leading to more damage because of rainfall.

When it rains, it pours. At least that's what they say when things get really tough. We know that the Winter season is going to bring heavy rains and snow. Depending on where you live, the best thing to do is keep up to date with your house. If you notice the roofing is going bad, then be sure to get it replaced before anticipated heavy rainfall occurs. 

We've seen some bad conditions when it comes to water damage, especially if it involves a fire. Many people may also not think much about fixing a small leak immediately. But it's just a matter of time until the little things make the biggest difference. If you happen to come across even a little water problem in your home, such as leaking or a flooded floor... You can rest assured that we'll make it seem "Like it never even happened."! 

Our growth over time

12/15/2018 (Permalink)

You can find us on LinkedIn, Facebook, Google, and more!!

We here at SERVPRO of Cedar Mill / Oak Hills always strive to find ways for growth. So with that said, we put all of our employees through extensive hands on training to ensure complete accuracy and efficiency in all the roles in our franchise. 

As we grow, we hope our past clients take the time to follow us on social media. Our marketing division tends to send out newsletters via email with discounts and contests that we hold. By joining us on Facebook, you'll see frequent articles about home improvement, and both local and national stories about what's happening around you! 

And the last part we should mention is YouTube! We constantly produce new videos to share more information about our service. Over time we will continuously be adding more and more content! So look us up and keep SERVPRO of Cedar Mill / Oak Hills around!

Our best efforts in fire damage

12/14/2018 (Permalink)

Damage due to a fire in an apartment complex.

We at SERVPRO of Cedar Mill / Oak Hills have the highest amount of sympathy for those who have been affected by fires with their homes. Whether it's the California Camp Fire, or an accident that happens in the home, we genuinely care about those out there who've needed assistance. 

As always, SERVPRO of Cedar Mill / Oak Hills will have the trained professionals and highly effective gear to ensure that it seemed "Like it never even happened". It's a devastating time for any family/business, and we completely recognize what a setback it can be. But whenever you need us, we'll be there for the call!

More about our service

12/13/2018 (Permalink)

Whether it's a confined space, or open room... We've got all the professional gear to make things right!

What makes us thrive in the field of damage remediation?

Our hands-on training and highly involved experience helps us stand out from competition. We strive to give our customers the full experience of a truly professional service to see that any home damage is taken care of quickly and efficiently. 

SERVPRO of Cedar Mill / Oak Hills is also open 24/7... So no matter what time or day your issue happens, we will be readily be there to assist you. From contacting us to responding to your call - you can have the highest amount of confidence that we will make your damage restoration experience seem "Like it never even happened"! 

What threats does winter cause for your home?

12/6/2018 (Permalink)

Example of a falling tree causing significant damage due to a winter storm.

In Oregon, we're fortunate to not have extreme weather like some parts of the Northeastern part of the US. However, there's still always a posed risk of snow and ice. 

Direct damage concerns may include trees falling on homes, roof collapse due to snow accumulation, wind damage during a blizzard, displacement due to a major power outage, and frozen or burst pipes. Always try to stay thoughtful of your home condition before winter conditions arrive. This includes ensuring the gutters are cleared, and the siding of the home doesn't contain any significant damage. 

Also note that freezing temperatures may create an ice dam. An ice dam occurs when snow on the roof melts, runs to the edge and refreezes there, forcing water back up under the roof where it can cause leaks and shingles deterioration.

At the same time, high winds, hail and winter storms can tear off shingles or drive moisture beneath them, causing further damage.

In any case this season, give SERVPRO of Cedar Mill / Oak Hills a call for any damage restoration needs. We've got the trained professionals and trusted service to ensure your damages will be mitigated quickly! 

What are the odds of facing home damage?

12/3/2018 (Permalink)

Example of some extreme water damage through a ceiling.

It's something every homeowner dreads... A leaking roof, frozen pipe, or even a broken washing machine hose. They are all procuring causes for water damage loss. So what's the odds of facing this?

According to the American Insurance Association, water damage has been one of the leading claims for rising issues that homeowners will face.

According to statistics:

  • Almost 40 percent of all homeowners have said that they have experienced loss from water damage.

  • About 93 percent of all water damage can be prevented.

  • Water damage is the second most frequently filed insurance claim in the United States.

  • 250 gallons of water is released a day due to a 1/8-inch crack in a pipe.

  • About 20 percent of all insurance claims related to water damage of some kind.

  • Billions of dollars in property losses are spent each year as a direct result of water damages.

These are things most people won't think about until it happens to them. We always encourage to work with your insurance company, and have some preparation in case you urgently need home restoration services. 

At SERVPRO of Cedar Mill / Oak Hills, we will always have your back if this unfortunate occurrence happens. We understand the troubles that homeowners have to go through, and it's our #1 goal to ensure it seems "Like it never even happened"!

What makes SERVPRO of Cedar Mill / Oak Hills different?

11/30/2018 (Permalink)

One of our Production Technicians doing exceptional work!

We here at SERVPRO of Cedar Mill / Oak Hills like to be different then our competition. We do this by truly caring about our community, and utilize systems to create the most efficiency with technology. Give us a call, and have the highest amount of confidence that you're in good hands. Our motto is to make your emergency restoration needs seem "Like it never even happened."

Update for California Camp Fire

11/27/2018 (Permalink)

California Camp Fire

The deadliest and most destructive fire in California history has slowed down and has been predicted to be fully extinguished by Friday. The heavy rains recently have given abundant help, with crews now focusing on the hot spots and last edges of the 153,336 acre fire. The blaze has now destroyed over 13,000 homes and 5000 structures in the process. 

The death toll has risen to 88 people, with people still missing. Our hearts go out to families who have been affected by this unfortunate blaze. 

We here at SERVPRO of Cedar Mill / Oak Hills have worked with fire damage before, and recognize that it may have a devastating toll on the families whom are involved. If you have any questions about fire safety, or know anyone who may need help with fire damage restoration... Call us at (503) 619-6198.

Tips to prevent house fires during the holidays

11/19/2018 (Permalink)

Warm fires are common. But be safe and vigilant!

The odds of facing a house fire is roughly 1 in 3000. With the holidays right around the corner, there will be an abundant amount of cooking and open flames to keep the house warm and cozy. We at SERVPRO of Cedar Mill have some wise advice for keeping safe, and decreasing those odds with these extra precautions:

Cooking

The leading cause for house fires is by cooking, or lack of attention while in session. It's easy to get distracted with kids and family while the pans are frying and oven is heating. Set timers and keep vigiliant about the location so you'll know when the food is ready. Always keep a fire extinguisher in your kitchen and functioning smoke detector. 

Candles

The incidence of candle fires is four times higher during December than during other months. According to the National Fire Protection Association, four of the five most dangerous days of the year for residential candle fires are Christmas/Christmas Eve and New Year’s/New Year’s Eve.

We highly recommend ensuring candles are blown out before leaving a residence, even if it's for a short period of time. It's the little sparks that can create a major blaze.

Christmas trees

It takes 30 seconds for a dry tree to go up in flames. No matter how watered the tree is, it'll take about 4 weeks for it to become dry regardless. Be sure to place the tree away from any heating source, such as space heaters and baseboard heaters. 

If you need any more advice or help with home restoration services, give us a call at (503) 619-6198!

Don't get scammed by "storm chasers"

11/19/2018 (Permalink)

One of our vehicles ready to deploy 24/7.
  1. Too-good-to-be-true prices. Often dubious restoration companies will offer low prices to grab your attention, but be wary of surprise costs that will hurt your wallet. Never let the price of the repairs be the sole criterion for choosing a restoration firm.
  2. Requesting upfront cash payments. While it can be a regular practice to deposit up to one-third of the estimated price on the day repairs begin, avoid paying in cash or more than the expected payment. Pay by check or credit card, and pay the final amount only after the work is finished and you are happy with the quality of the repairs.
  3. A lack of references. References are easy to check and can help you quickly identify if the company is legitimate and provides good service. Research the company online and check feedback on user-review sites such as Angie’s List or Yelp, or ask friends or business contacts if they have had any experience with the firm.
  4. High-pressure tactics. Often a “storm chaser” will arrive uninvited to your door peddling their services. If the contractor is using high-pressure sales tactics, it is best to turn them away politely and shut the door. Technicians should be courteous, thoroughly explain the scope of work and answer all questions. You should never feel pressure to accept their services.
  5. Lack of training. Professional cleaning and restoration firms require management and employees to engage in formal training in a variety of cleaning and restoration disciplines, and these educational efforts will be ongoing. Inquire about the formal training and certifications of technicians who will be working in your home or business. Look for organizations that require their technicians to hold certifications from organizations like the IICRC to ensure the work is done correctly.
  6. Inability to show credentials. Never hesitate to ask for proof. Ask to see the individual’s certification card, business license and insurance certificate. To verify a company, you can contact the IICRC which is a not-for-profit standards-setting and credentialing body for the inspection, cleaning and restoration industry. Call the IICRC at 1-844-464-4272 to confirm the certification of any company that has contacted you. You can also go to https://www.IICRC.org/IICRCFirmLocator to locate a qualified cleaning and restoration firm in your area. Immediately after a storm, a home or business owner should contact their insurance provider for a storm damage assessment by an adjuster.

You can go with SERVPRO of Cedar Mill / Oak Hills with the highest amount of confidence that we have our professional training and necessary certifications to get the job done. We always strive to make it "Like it never even happened." 

5 Tips to pick the perfect water damage restoration company

11/16/2018 (Permalink)

Always ensure there's proper water damage restoration equipment!

Sometimes it can be tricky to find the best suitable service for your emergency water damage restoration. However, these quick tips may save you a hassle and bring complete satisfaction!

Tip #1: Make sure the company is licensed and insured with a valid certificate of insurance. If there's no credentials that seem valid, beware that the accident may fall on the homeowner.

Tip #2: Timely responses are crucial for mitigating issues. Unqualified services may hold to be a liability more than help. The lack of speedy service may warrant more damage - which may cost the homeowner more money.

Tip #3: Equipment is detrimental for ensuring the job is done right! Do they use proper Electronic Moisture Detectors and thermal imaging cameras to confirm the damaged areas? Be sure to pay attention to the equipment they use for the service. 

Tip #4: Will they work with your insurance provider? They'll need to know how to work with an adjuster to breakdown the charges and assist with the claim.

Tip #5: Do they use proper drying equipment? They'll need to know how to monitor and place this equipment, as well as record the reduction of reduced relative humidity from your home. 

Our experts at SERVPRO know how to do water dry outs, repair and restoration, and we focus on helping our clients quickly to remove the water before bigger issues arise. Don't ever hesitate to reach us at (503) 619-6198!

Thanksgiving with SERVPRO of Cedar Mill / Oak Hills

11/16/2018 (Permalink)

All the food and drinks are bound to make a mess!

This holiday season, we recognize that many people will be coming together to celebrate the wonderful holiday of Thanksgiving. With that in mind, there's going to be plenty of spills and messes to be made. 

We at SERVPRO recognize that this may include carpet stains, or even fire hazards while working vigorously in the kitchen. We want everyone to recognize that we've got your back! 

Our professionally trained technicians move swiftly to ensure your troubles are taken care of quickly. Our motto is "Like it never even happened"! 

Spills. Fires. Flooding. Home restoration. We're ready for anything. Give us a call at (503) 619-6198!

Wildfire becomes deadliest in California history

11/14/2018 (Permalink)

Carr Fire Cleanup

We at SERVPRO of Cedar Mill / Oak Hills send our utmost condolences to those who have been affected by the California wildfire. 

The inferno that rampaged the wooded town of Paradise in northern California became the deadliest wildfire in the state’s modern history on Monday when officials said they had discovered the remains of 13 more people, bringing the death toll to 42. 

It has also been brought to attention that more than 7100 structures have been destroyed due to the blaze. We hope that families are able to recover quickly and the fire mitigates soon.

For local fire services; we take pride in helping families with fire damage restoration and making it seem "Like it never even happened". Our professional crew has been previously dispatched to help take part in fire damage due to the California Carr fire within recent times. 

Who Do I Call For Water Damage Clean Up In Cedar Mill and Oak Hills?

9/24/2018 (Permalink)

Who handles water damage cleanup in Cedar Mill and Oak Hills?

So many people try to get rid of a sizable water damage themselves to save money. It will end up costing you so much more in the long run.

Let us take a look at the process and what you will need to do to handle a water cleanup yourself:

    • You have to remove all the excess water. You might be able to handle this one if you or a neighbor has a submersible pump. SERVPRO has professional grade extraction equipment.
    • So that pump got you out of the jam, make sure it got ALL of the water cleaned up. So that means getting out your infrared camera. Oh, you don't have one laying around? SERVPRO of Cedar Mill/ Oak Hills does.
    • Now you have to dry the area that had all that water damage. SERVPRO has dehumidifiers, do you?
    • Ok, you got it bone dry (took you long enough) but now mold is probably going to give you some problems. SERVPRO sanitizes when it cleans so you can feel comfortable the area is safe.

I think it is safe to say you should have just called SERVPRO from the start to come handle your water damage cleanup issues in Oak Hills. (503) 619-6198

Is Your Oak Hills Home Fire Proof?

9/11/2018 (Permalink)

We called in the help of the pros at SERVPRO when dealing with fire safety and fire prevention in Oak Hills and here are just a few things you can do make sure you have the best odds of being fireproof in Oregon.

TIPS FOR FIRE-PROOFING YOUR HOME/YARD

  • Create a fire safe zone around your home. Remove flammable vegetation and leaves at least 20’ from the house and at least 75’ if you live in a pine forest.
  • Inspect your home and yard asking: What can catch fire or carry it to your home?
  • Having nothing flammable within 10’ of the house. Occasional trees should be at least 10’ from the house
  • Evergreens catch fire easily and burn quickly. Prune lower limbs, thin out the trees or remove them from the safety zone.

And as always if you have fire damage to your Oak Hills home call SERVPRO of Cedar Mill/ Oak Hills at (503) 619-6198 today!

Tips to prepare your home for fall

8/28/2018 (Permalink)

Pretty to look at, but not how you want your gutters to stay.

Is your home ready for fall and the rain that will inevitably come with it? This week we at SERVPRO of Cedar Mill/ Oak Hills would like to talk about leak and water damage prevention. Did you know that 2018 became the hottest year on record for Portland as of August 22? That is to say it’s had the largest number of days over 90 degrees. No matter how you feel about it there is no doubt we’ve had a very dry summer, and while there is no end in sight currently, there are things you can do right now to make sure you are prepared for when the rain finally does return.

A great place to start is with your roof. An improperly maintained roof can be a major, often preventable source of water damage in a home. When is the last time you had your roof inspected? It’s recommended you visually inspect your roof twice a year; once as you head into fall, and again in spring. There is no substitute for having a professional conduct the inspection, but you can check for certain signs yourself. You’ll want to look for uneven or sagging spots, damaged or missing shingles, moss and algae growth, damaged or missing chimney caps, damaged or rusted flashings, damaged sealant around fixtures, and damage to gutters.

Speaking of gutters, you should check to make sure they are clean and clear as well, and that your gutter system has proper drainage at the downspouts. While checking your gutters, look for grit from the shingles, an excessive amount could also indicate a problem. You’ll want to make sure that all water draining from any downspouts moves away from the foundation of your home, as water backing up against the foundation can cause damage and possibly flood crawlspaces and basements.

These are only a few preventative measures, but if done regularly they could keep small issues from becoming big problems. If you suspect that water may be getting in to your home, SERVPRO of Cedar Mill/ Oak Hills has the training and equipment to check crawlspaces and attics for moisture and help you determine the source. Call us at (503) 619-6198 and we’ll make it “Like it never even happened.”

The Fire at Withers Lumber

8/24/2018 (Permalink)

SERVPRO Cedar Mill/ Oak Hills was on the scene next day to help clean up damage from a fire.

During a Parade back on July 4th, Withers Lumber found themselves in a bit of a pickle. An SUV in their parking lot had started smoking due to an electrical issue, and was quickly engulfed in flames. The next day, they called SERVPRO Cedar Mill/ Oak Hills, and we loaded up the truck and headed right over!

The building hadn’t sustained much damage other than the windows being blown out, but the fire had caused a layer of soot to settle on the parking lot and front of the building. We pressure washed and cleaned that up, while also taking care of the glass and debri cause by the explosion. Our technicians removed some damaged insulation, and then cleaned up the ceiling grid.

If you have soot or smoke damage in your home, don’t hesitate to call us! We’re available 24 hours a day, 7 days a week!

(503) 619-6198

SERVPRO of Cedar Mill/ Oak Hills to assist in California wildfire recovery efforts!

8/16/2018 (Permalink)

Image of fire in trees This is the kind of color change you want to see in the forest, not a wildfire disaster.

Wildfires are a yearly, often tragic reality in the West Coast states. While we in the Portland metropolitan area have been very fortunate in this regard, it is easy for us to empathize with those now facing loss from the historically large fires devastating parts of California. We at SERVPRO of Cedar Mill/ Oak Hills feel just as strongly about this, and we want to help.

This is why SERVPRO of Cedar Mill/ Oak Hills is now preparing to send a crew of technicians down to California in the coming weeks to assist in the recovery and restoration effort. Our crews possess valuable skills, training, and experience related to both fire and water damage restoration that we want to put to use in areas where local resources are overwhelmed. Areas devastated by the Carr Fire are likely to be part of our first effort.

The Carr Fire, located near Redding, began on July 23 and has since grown to the size of 214,527 acres as of this writing, making it one of the largest wildfires in California’s history. Due to the close proximity of large population centers, there has been loss or damage to nearly 2,000 structures so far. We at SERVPRO are confident that our team will be able to make a difference to some of the home and business owners affected by this tragedy.

SERVPRO of Cedar Mill/ Oak Hills is always standing by locally to respond if you have a water or fire emergency. Call us at (503) 619-6198 and we’ll make it “Like it never even happened.”

Heat wave in Portland? Make sure your pets and kids are prepared!

7/31/2018 (Permalink)

Have fun & stay cool this summer!

Making sure your pets and children are safe is a priority to the team at SERVPRO Cedar Mill/ Oaks Hills!

Here's some tips to make sure they're taken care of.

1. Provide plenty of water, even more than normal! Dehydration is one of the largest concerns regarding young children and animals in the summertime.

2. For pets, putting ice in their water bowl can be really refreshing, and don't forget the Popsicles!

3. Make sure that pets and you kids feet are safe! The ground can get very hot, and paw pads and little feet can suffer!

SERVPRO of Cedar Mill/ Oak Hills is here to help! We offer the following services in Cedar Mill, Cedar Hills, Tanasbourne, Bethany and parts of Hillsboro, Beaverton and Portland!

  • Duct cleaning
  • Carpet Cleaning
  • General residential, commercial, move out, and deep cleaning
  • Reconstruction
  • Water and Fire Damage Cleanup, Mitigation, and restoration
  • Mold inspections and remediation
  • Much more!

Call (503) 619-6198 for your free inspection today!

Questions, Concerns, and Hesitations.

6/26/2018 (Permalink)

Give us your questions!

Over the past year that SERVPRO Cedar Mill / Oak Hill has been in service, we have done many jobs - whether big or small, we help anyone that requires our assistance. We hope that we have been doing great work whenever you are in need of help. Whenever a problem occurs, we try our best to rectify the mistake to ensure that our customers are satisfied with our work. For the customers that we have worked with in the past - what were your first concerns in regards to hiring us? Were those concerns well met after we showed up and assisted you? If you were to need us again, would you hesitate to give us a call or would you call us immediately? If you have any other questions regarding our services or feedback on our services then head over to our Facebook page and send us a message! We value your input and will try anything in our power to make sure that you are always satisfied with the quality of our work!

Teamwork makes the dream work!

6/21/2018 (Permalink)

All in!

Over the past year, here at SERVPRO Cedar Mill/ Oak Hill, we have obtained many new faces and acquired various different talents that each person brings to the table. But with the growth of our company could come with a few downsides. A system must be put into play so that everyone will be able to do their jobs each and every day without micromanaging from their supervisors or without worrying our owner too much!

Delegating out a big task is one of the most efficient ways to get things done. We all have our strengths and weaknesses, and delegation allows us as a team to achieve what our supervisor cannot do alone. Trust in your coworkers, give them the space to carry out their tasks, and if they need help a little nudge in the right direction is a great way to encourage them that they are doing a good job! Teamwork and communication is key in any successful company, and here at our office, everyone does their best to help each other out so that the job gets done quickly and efficiently. There is no job too small or too big for us to handle! Got a challenge for us? Send it our way at (503) 619 6198.  

Bake sale for the greater good!

6/1/2018 (Permalink)

Baking for a cause is a team effort!

Food, a basic human need. For those who have no trouble obtaining food, the true meaning of the word “starving” rarely comes into play. More than 41 million Americans suffer from lack of food, and of those 41 millions, 13 million of them are children.

Children need sustenance to do well in school, without it they won’t be able to focus and have the proper mindset to succeed. The No Kid Hungry program is working to eradicate the hunger problem that is blanketing America. They are pushing for breakfast and afterschool meal to be included in school, providing support the children’s families ways to keep healthy and nutritious food in the house, and offering a summer meal program so that children in America won’t go hungry again.

This may seem as though the program is far from reach, but with the support that everyone can offer, we move one step closer to a better tomorrow! So here at SERVPRO Cedar Mill/ Oak Hills, we are putting our support in the No Kid Hungry program by doing a bake sale for our community to come enjoy and help further the cause, and all proceeds go directly to the foundation. So join us from 11am-3pm at the Somerset Swim Center in Cedar Mill on June 9th to help us make our community a better place. RSVP on Facebook for more info!

A shout out to Faith Bible High School!

5/24/2018 (Permalink)

Go Falcons!

A big shout out to Faith Bible Christian School for finally expanding to a new location! After 36 years of hard work, dedication, and perseverance, the school has finally looked to moving their primary high school location to a brand new location in Tanasbourne. This is an exciting stage for the school and the people because the campus holds promising new aspects for them as they continue to be the outstanding school in the community.

The school has always given back to the community, making it a better place for their students and the neighbors. Always putting the community first, the school has done many volunteering events and mission trips. The school’s IMPACT volunteering event has been running for several years now with 20-30 students, several parents and teachers and other various people in the community volunteering their time over Thanksgiving to go out into the community to make it a better place. The school also travels to places in Africa to build houses, build connections, and try to make the life of the people there better. The school has done so much to give to the community around them, it is good to see that they are finally getting something nice done for them. Congratulations Faith Bible Christian School! We hope your new campus will bring lots of prosperity to you and your congregation.

Leakage in your roof could lead to leakage in your wallet

5/18/2018 (Permalink)

Call us now!

Now that the rainy weather has mostly gone away, it’s a good time to check for leakages in your roof and make sure that there won’t be any water damage in your attic. There a many steps that you could make in order to prevent water damage from happening to your attic:

Look for any leaks

Check for any signs of water damage, like discoloration or mold growth. The angle in which two roofs meet could be prone to leaks and cracks, and there could also be leaks in the attic plumbing stacks

Ventilation

If your roof is completely closed off from any chance of ventilation, the moisture in the attic could potentially create a bigger problem than you would ever want. Especially during winter, with the heater making the warm air rises to the attic, the condensation of the heat will stick on the cold surfaces of the attic, and if there isn’t any ventilation then damage could slowly arise.

Insulation

To prevent the condensation from sticking to the walls of the roof, then insulation could be one of the most important step in controlling the temperature level in your attic. Make sure the insulation is in good condition, thick, soft, and dry to have the best results.

Outside vent for appliances

Make sure that your appliances aren’t redirecting straight into the attic but rather be redirected outside so moisture won’t be accumulating in your attic.

If you find water damage in your home, then give us a call as soon as possible so we could limit the damage that it’s doing to your home. Just call (503) 619 6198

Tips to Mitigating Mold in Cedar Mill!

5/18/2018 (Permalink)

Don't let mold get to you and your home!

As we’ve mentioned in previous posts mold can certainly be dangerous and costly to remove and remediate. One of the best things to prevent having to get mold remediation services is to prevent the mold in the first place. There are mold spores all over the place and they will love to grow if you let them. Mold especially likes to grow in humid climates like Portland, Cedar Mill, Hillsboro, and Beaverton. Below are some quick tips for preventing mold damage in your home, office or building.

1. Detect and remedy mold friendly areas.
While you can’t eliminate mold completely you can help prevent it by making it challenging for mold to thrive. Mold likes to grow in damp, dark places so you can check your home or office for challenged spots where mold may grow.

  • Check the basement for flooding
  • Check around the house after a big rain to ensure there are no leaks
  • Check the ceiling for water stains indicating a leak
  • Check your gutters

2. Don’t leave wet spots or wet items.
Mold needs moisture to grow so don’t give it a chance to. If you have some flooding from a storm, a spill on the carpet or water from a leaky pipe, dry the area promptly. Failure to dry the area properly will result in mold growth. Be sure not leave wet items such as towels or clothes in a pile or in the washer, this can lead to mold and bacteria growth as well.

3. Prevent moisture and excess humidity with proper ventilation and air flow.
Ensure that humidity levels are low and there is proper ventilation. Ensuring there is proper ventilation in the shower, laundry room, attic or basement can help to ensure that it’s not humid for mold to grow. Air conditioners and dehumidifiers go a long way to remove the extra moisture in the air but even running a fan or opening a window can help get the circulation to prevent mold growth.

4. Ensure to have roof gutters in good working condition.
Mold can easily be caused by damaged gutters that result in a leak. Ensure your gutters are cleaned regularly and inspected for damage. Gutters play an important part of keeping your home in good shape and protected from the rain.

5. Use mold resistant items when possible.
It should be no surprise that if you utilize mold resistant items when possible then chance of having mold problems decreases immensely. There are many mold resistant products including:

  • Mold Resistant Paint
  • Mold Resistant Wood
  • Mold Resistant Shower Curtains
  • Mold Resistant Bath Mat
  • and more

If you do end up having a mold problem that you are unsure what is causing it or how to rid it you may want to call in a professional to come and assess the scene. SERVPRO of Cedar Mill/ Oak Hills can check out your mold situation and remediate the situation as well as restore any damage caused by the mold.

Health issues from drastic changes in weather

5/17/2018 (Permalink)

Allergy season is upon us

With the drastic changes of weather in the past few weeks, many household are more prone to a mold infestation that could be appearing from right under their noses. Especially during the Springtime, mold have an easier time growing, manifesting, and making a colony for itself in one’s household. Here at SERVPRO Cedar Mill/ Oak Hill, we are going to tell you the how, what, where, why of spotting mold and preventing it in your house.

Mold reproduce by means of spores, completely invisible to the naked eye therefore making it nearly impossible to spot until it manifests. Floating through the air until it finds its new home, but once it lands on a moist surface, the growth process begins. There are many different types of mold but all requires moisture and a food source surface to grow. Because of the common materials used to build houses, mold can easily attach itself and grow indoors. Examples such as flooding, water leakage, building maintenance, or indoor plumbing problems could lead to infestation of mold.

Many of the symptoms that cause by mold could be avoided if handled correctly. To prevent any future health problems from happening to you or your family give us a call right now at (503) 619 6198 for your free mold inspection (only available for a limited time)

Kid's Preparedness Event at Bethany Presbyterian with Birdy The Fire Dog!

5/3/2018 (Permalink)

I can't wait to meet you!

Woof woof. Greeting human friends. Do you have treats for me, Birdy the Fire Dog? Regardless of that answer, I, Birdy, would like to promote this cool event that my human friends are having soon. It’s the Kid’s Preparedness Program that will be hosted at the Bethany Presbyterian Church on May 5th, 2018 from 11am to 1pm.

The ERP (Emergency Readiness Program) is a program that is designed to teach children and adults all about what to do in case of an emergency. Do you know what to do in case of a fire? What about a flood situation, during an earthquake, or in the event of a tornado? The list of potential emergencies goes on and we can prepare you for any of them! The event will have a plethora of activities and refreshments to keep everyone entertained while they hear my owner talk about the program.

You can take pictures with me, Birdy the Fire Dog, in my firefighter outfit! There will be tables where you can get your face painted so you can look like me or a cat if you prefer, but that’s less cool. There will be goodie bags (that might have treats in there for me, probably not but dog can dream). There will be door prizes and free ERP giveaways. So what are you waiting for? Come down and play with me!

Get Ready Cedar Mill, Spring Storms Are Here!

4/23/2018 (Permalink)

Don't let this be you!

Are you prepared? Here's a few tips to get you and your home ready for possible storm damage, and ways to keep your family safe!

1. Remove Dead Wood.

Trimming your trees regularly will help fewer branches fall in heavy wind or other severe weather. For particularly tall trees, experts can do the trimming for you and can also tell you when trees are at risk of being blown over in a storm so they can be removed.

2. Secure Outdoor Items.

Loose items like grills, picnic tables, and lawn furniture should be brought inside to avoid becoming projectiles in storms with high winds. Decorations, even when they are securely attached to the home, could also cause damage or be destroyed in the storm.

3. Deal with Drainage Problems.

Having the gutters cleaned once leaves have fallen should be a given, but there can be other drainage problems around your home, including areas where water can drain onto the foundation and damage it. Landscaping professionals can help you identify the problems and find solutions so that you don’t have any issues when the storms come.

4. Inspect Roof Periodically.

A brand new roof should withstand most severe weather, but if your roof is 5-10 years old or older, it should be checked for loose shingles, nails and sheathing. Not only can shingles blow off in a storm, but loose nails and sheathing can cause chunks of roofing to be dislodged or create openings for rain and ice to penetrate.

If an inspection does turn up any possible leaks, getting them fixed right away will protect your home from damage in severe weather. Roofs that are over 15 years old risk sudden deterioration or failure in storm situations even if no problems are apparent.

5. Consider Impact-Rated Windows.

You may be able to protect your windows from damage by installing hurricane shutters, or just boarding up the windows if a severe storm is imminent. The fact is, though, that any new windows are likely to be more airtight and impervious to leaks and damage than older windows.

SERVPRO of Cedar Mill/ Oak Hills can help you prepare your home to withstand storm damage, and if the worst does happen, we can help you repair the damage and get your home looking better than new. Call us at (503) 619-6198 to schedule your  free estimate.

Ride Along Job

4/19/2018 (Permalink)

Richie arriving at the client's house

Today I went along with Richie one of our technician into the field to see what it is, exactly, that he does for his job. We arrived at the client’s home, came inside their house to inspect what is the source of the problem is. The client gave us the run down of what the people from Dr. Crawlspace had relay to her, Richie listened and diagnosed the problem after he checked under the kitchen sink. When it doesn’t seem like there is any dripping coming from the sink, Richie determined that the problem lies underneath the house.

We then move to the crawlspace of the house to check for any kind of moisture, wetness, or mold. Richie went down there to brave the darkness and coldness by himself as I stood upstairs to make sure I can get to him if he gets stuck in the crawlspace.

After about ten to fifteen minutes, Richie resurfaced and had found the source of the problem. There seems to be a broken pipe that is continuously shooting water everywhere. There are puddles in various places, he tried shutting off one of the main valve but nothing happened, and unfortunately he also spotted mold in spots. After showing pictures of what he had found, and explaining what happened to the client, he proceed to talk about the procedure that needs to happen next in order for him to restore their house into its former glory. First and foremost, he needs to shut off the water for the entire house, then he can go back into the crawlspace and dry out as much water as he can, after that a plumber can come in and fix the pipe, and then after all of that is done, Richie can begin his process in fixing the client’s house.

It was such a great opportunity for me to ride along with Richie and learn about what he does so I have a better understanding of what it is SERVPRO’s services do. Thank you for the awesome learning experience!

Mold? What mold problem? Things that you don’t know about mold that can harm your home

4/12/2018 (Permalink)

Got mold?

Mold can be a very intrusive and destructive invader, it deteriorates your home making it lose its value and beauty. But what can you do if you don’t even know that you have mold? Well here are a few steps that you could do once in a while to make sure you don’t have this pesky problem in your home.
Step 1: Determine the moisture level in your home
As mentioned before, mold can be very intrusive, especially because it’s stealthy about it’s invasion into your home. To prevent this from happening, first determine what type of moisture is in the nooks and crannies of your home. After that, see how the moisture is created and where it comes from, and then take necessary steps to prevent the moisture from coming back.
Step 2: Make plans for remediation and document the mold as you go
Take pictures or videos of any mold affected area in your home so that the service crew can refer to it as they devise your remediation plan that will restore your home to its former glory.
Step 3: Call SERVPRO of Cedar Mill/ Oak Hills
Give us a call as soon as possible so we can limit the damage that is being done to your home. Contact us at (503) 619-6198!

Clean away those ducts because it’s allergy season

4/10/2018 (Permalink)

Duct Cleaning! It’s good for you!


Spring is here, and your ducts have been gathering dust and allergens all winter! Duct cleaning can be useful and should be done to keep everyone in your home healthy and happy!
New homes can be at risk too. If you just recently moved into a new house, there might be debris leftover from the workers who recently built the house, so cleaning out all the potentially nasty things in your ducts after moving in to a new home or after having a renovation in your house is generally a good idea.
If you find traces of any animals living in your ducts, then it’s certainly time to think about cleaning it! Animals can leave droppings and other various debris that you don’t want in your ducts. Mold can also be present, so it’s always it a good idea to start off your Spring Cleaning with a good ole Duct scrub!

Spring forward and get a head start on your Spring Cleaning!

4/5/2018 (Permalink)

As Spring is slowly creeping its way back into our lives, we must say goodbye to the chilly weather of Winter to make room for the waves of warmth that will be blanketing over us. With Spring coming, many people are in their preparations for Spring cleaning spree. The carpets will need to be scrubbed from all the dirty and grimy substances that has been collecting over the course of the year, the window sills need to be cleanoff from the layers of dust that have been accumulating, the molds around the house need to be hosed off to prevent more slippery surfaces, etc.

All of these duties are quite important in order to upkeep your home in order to keep its value high in the market, but let’s face it, with the high demands at our jobs, the kids that need to go to soccer practice, and the unending list of chores that already need to be done regularly at the house, one could not fit in extra time to do Spring Cleaning. Luckily, SERVPRO provides quite a long list of services that could satisfied your Spring Cleaning needs for a low low price, great customer service, and amazing end products. For more information regarding pricing, call us at (503) 619 6198.

Give your life the Power Washing it desperately need!

3/28/2018 (Permalink)

The Power of Power Washing

As spring slowly creeps its way into our lives, there are many things to do as we prepare for what’s to come. More and more green will appear, one would think that the greener the planet gets, the better, but there are some danger that lurks around in midst of all this green.

You will start to notice more that moss will appear more and more around your house. With that mossy green pestering your house, it will slowly deteriorate your home making it lose its value in the long run. Moss that grows on your driveway and concrete walkways is incredibly dangerous and slippery. Here at SERVPRO, we recommend those pesky mossy green as soon as possible. Power washing is a fast and efficient way of removing moss out one’s driveway, it requires little to no effort and will make things in life so much easier. For more information on Power Washing and how we can help, give us a call at (503) 619 6198 

Bethany Presbyterian Church Shoutout!

3/28/2018 (Permalink)

Basket of delectable Easter Eggs!

Happy Easter to one and all, hope everyone have had a wonderful time over this weekend to spend with their family and friends. We here at SERVPRO Cedar Mill have enjoyed spending time with our friends and family this weekend scavenge for eggs, tasting delicious homemade meals, and just appreciating the company of our love ones.

This past week, I got the chance to visit one of the local church near us just before Easter. They are the most quaint, and friendly church that I have ever got the pleasure of visiting. The Bethany Presbyterian Church welcomed me with open arms as I walk passed the doors. This Sunday, the church will be having their Easter Service as per usual, talking about how Jesus rises from the grave after three days. It was a miracle and miraculous that He risen, dying for our sins, and delivered us from evil. The service will be very educational and motivational as usual, and we hope that they have a successful sermon from their pastor. Definitely a place worth stopping by for Easter Sunday!

Happy National Puppy Day! Hope everyone’s week is ter-RUFF-ic.

3/22/2018 (Permalink)

Happy Puppy Day!

For this year’s puppy day, we are looking at a couple of our local animal shelters to see their efforts in tending and caring to the animal’s needs. These shelters have been a safe haven for various types of animal throughout the years, and we would like to shine a spotlight on their hard work and dedication in finding the animals a safe place to live.

Founded in 1988, Jonnie Hart has funding from the Portland Miniature Schnauzer club to help find new home for Schnauzers. Although one misconception is that they only take miniature Schnauzers, the organization actually take Schnauzers of all sizes. They are a non-profit organization that have been running by volunteers in the past 25 years, operating out of foster homes scattered throughout Oregon, Washington, and Idaho.  In the earlier years, with the local effort they placed about twelves dogs per year, and then the internet appeared. The exposure gave them a chance to relocate up to 58 dogs in 1995. Now, they place about twenty to fifty dogs annually.

Bonnie L. Hays Animal Shelter has staff that cared for about 4000 stray, abandoned and neglected animals just last year. They are open six days a week to the public, and feed and care for animals 365 days a year. If you turn in a lost animal to them, they try their hardest to find its home. Last year alone, they helped reunited over 1200 dogs and cats to their families. If the animal’s parents doesn’t want them anymore, the shelter works their hardest with other local shelters and rescues in Oregon to find a suitable home for the animals.

So for this National Puppy Day, we’d like to celebrate all the furry friends that are in your lives, as well as ours. May their amazing personalities continue to warm our hearts and spice up our lives. If you don’t have that special furry friend in your lives, why not come down to one of your local shelters and finally adopting that one true friend that you have been missing in your life.

For more information, go check out their websites.

Miniature Schnauzer Rescue

http://www.msrnorthwest.org/contact.htm

Bonnie L Hays animal shelter

https://www.co.washington.or.us/hhs/animalservices/animalshelter/

Fun in the Sun! Westview's marching band and color guard heads to Disneyland!

3/20/2018 (Permalink)

Cheer on for the Westview's marching band

All eyes are turning on the Westview school’s marching band as they prepare for their long awaited trip to Disneyland in mid April. The marching band and color guards will be participate in the Disney soundtrack as they make their way through Main Street USA of Disneyland itself. The band has been making various preparations for this event ever since the start of their school year. The trip will be lasting for four days as they prepare for one of the most incredible experience in their lives, playing along with some of the Disney starts as they march down the park for all to see. Fun in the sun will be ensure, but their talent are what we are all really here for. We hope for safe travels for the marching band, and that they will have the time of their lives in California! 

PS: Don't forget your sunblock! 

Tips on how to protect your house from storms, hurricanes and tornadoes

3/13/2018 (Permalink)

Prevent your house from looking like this.

Living in the Pacific Northwest, away from the coast, one rarely see or hear about a wind storm that could go up to an EF5 (Enhanced Fujita scale), but the few wind storms that did hit a few years back left the affected houses in pieces. For future protections against wind storms, here are some ways that you can prepare your house for what's to come: 

  1. Take inventory of your supplies
  2. Make sure your house has doors that can withstand some beating.
  3. Fortify your garage door.
  4. Strengthen your roof.
  5. Shutter your windows.
  6. Pin down your home
  7. Take shelter from the storm

Although the likelihood of an EF5 storm is low, it is always good to be prepare for when an actual wind storm hits. 

Buy Cookies in Cedar Mill, Help Empower the Future Leaders of America

3/12/2018 (Permalink)

Empower young women to lead!

It may be difficult to see the link between Girl Scout Cookies and entrepreneurship, but the cookie program is the largest girl-led business in the world. Annually they sell over 200 million boxes of cookies, earning over $800 million dollars. Even more than dollars though, the Girl Scout who sells you these cookies is developing confidence, learning to set goals, manage money, and study business ethics. The digital platform for sales that launched in 2014, allowed girls to market and sell cookies online or through a digital app.

As this piece developed, girls are able to customize their websites and collect data related to their cookie sales. If you are wondering if these skills translate into real-life skills as adults, take note that Susan Wojcicki, CEO of YouTube and Virginia Rometti, the CEO of IBM are both former Girl Scouts.

Make sure to check out the "Digitial Cookie" to find out how to buy cookies from our local troop! 

Weather Advisory for Cedar Mill

3/9/2018 (Permalink)

Stay dry Portland!

Looks like fun in the sun will be going away after this weekend, the weather will be rather wet this coming up week. Plan to bring water resistance gear and stay dry next week! Look out for rainy weather on Tuesday, Thursday, and Friday.

With the rainy weather still upon us, it is advised that one goes through their house to make sure that there are no leakage that could potentially turn into a larger problem.

This weekend was warm and sunny, but it'll be getting stormy this coming week. Make sure your home is safe, and if you run into trouble, don't hesitate to call SERVPRO of Cedar Mill/ Oak Hills! 

Winter Weather Advisory for Cedar Mill

2/23/2018 (Permalink)

Road conditions will be slippery, stay safe!

There's a travel advisory in the Portland area today from 4pm to 4am Saturday!

Make sure to pack chains if you plan on driving, as a light snow will develop later this afternoon, continuing through tonight. A light dusting may happen in the afternoon, but the main snow is expected from 3pm-6pm.

Plan on slippery road conditions, and try to stay indoors! For the latest on road conditions in your state, call 5-1-1.

AAA recommends the following winter driving tips:

  • Avoid driving while you’re fatigued. Getting the proper amount of rest before taking on winter weather tasks reduces driving risks.
  • Never warm up a vehicle in an enclosed area, such as a garage.
  • Make certain your tires are properly inflated.
  • Never mix radial tires with other tire types.
  • Keep your gas tank at least half full to avoid gas line freeze-up.
  • If possible, avoid using your parking brake in cold, rainy and snowy weather.
  • Do not use cruise control when driving on any slippery surface (wet, ice, sand).
  • Always look and steer where you want to go.
  • Use your seat belt every time you get into your vehicle.

If you see any damage from trees or heavy snow accumulation, remember you can call SERVPRO Cedar Mill/ Oak Hills for help!

How Do I Know If I Have A Mold Problem?

2/23/2018 (Permalink)

Call SERVPRO Cedar Mill/ Oak Hills for a Mold Inspection Today!

Essentially, if there is mold growth or a moisture problem, then you have or are likely to have a mold problem. It really is as simple as this: "If there has not been a water problem, then there is no mold problem."

However, determining if there is or has been a moisture problem can sometimes be difficult, especially if people are worried about past water problems that may have been intentionally covered up, as in the case of the sale or rental of a home, or if the leak may have occurred within a wall cavity or other difficult to directly inspect.

 

How Do I Prevent A Mold Problem?

The number one thing to do is prevent water problems and quickly clean up and fix any water problems that arise. Mold needs water to survive. This is why you don't see mold growing on saltine crackers or croutons; they are too dry. So if you have a leak, fix it. The trickier problems involve resolving condensation that may take place in basements or bathrooms. In these cases, you may need dehumidifiers or other measures to eliminate the moisture problem. SERVPRO Cedar Mill/ Oak Hills has the experience and equipment to help you out!

5 Things You Can Do To Spot Water Damage In Your Home

2/23/2018 (Permalink)

Our drying equipment is top of the line! Call today for an inspection.
When working on home remodeling projects, we know that water can be one of the most damaging elementsfor your home. Water damage can be costly and time-consuming. It’s important to take care of the problem right away to avoid making the problem worse or making a new problem.

What You Can Do…

Look out for the signs of a roof leak, a damaged water heater or a plumbing problem so you can take care of the issue right away.

  1. Ceilings & Walls – Watch for changes of color or soft spots in your ceiling and walls. These may be signs of a roof leaking. 
  2. Eaves – Keep your rain gutters clean and clear of leaves and other debris. Rainwater can damage eaves if the water gets trapped.
  3. Kitchen & Bathrooms – Check for dampness in your kitchen and bathroom cabinets and look for water leaking at plumbing joints.
  4. Grout & Caulking – If your grout or caulking is cracking this means you do not have a water tight seal.
  5. Mold – Some mold in high humidity areas, like your bathroom, can be a common occurrence. Have a specialist come out and look at the area.

Whatever you do, have your water damage problem taken care of before it becomes an even bigger problem. SERVPRO Cedar Mill/ Oak Hills is a leader in water damage restoration & mold remediation, and can respond quickly to your needs.

What Not to Do After a House Fire

2/21/2018 (Permalink)

House fires can be scary! Make sure you're prepared!

SERVPRO Cedar Mill/Oak Hills is here to help!

  • Do not enter your home until you’re given permission that it is safe.
  • Do not turn on gas, water or electric utilities until a professional has deemed them safe.
  • Do not start or move your vehicle if it has been damaged.
  • Do not try to clean any of the smoke or soot damage yourself. Leave that to professionals who have the proper safety equipment and experience.

What to Do After a House Fire

  • Get permission from Fire Department officials before you re-enter the fire-damaged structure.
  • Contact family members and loved ones to inform them of the accident.
  • Attend to frightened pets and ensure their safety and comfort.
  • Call all utility providers (electric, gas, water) and inform them of the fire.
  • Call your homeowners insurance company to begin the claim process.
  • Call SERVPRO Cedar Mill/ Oak Hills at (503) 619-6198– available 24/7, 365 days a year – to discuss fire restoration services.
  • Understand and acknowledge the specifics of the “fire report” issued by the responding fire department and make sure you get a copy. Obtaining a copy depends on the state you live in and cause of the fire. A fire report is an official document that details the specifics of the incident. This is important for insurance purposes.
  • Document all fire damage. Take photographs and detailed notes of damage to property.
  • Retrieve valuable belongings and irreplaceable heirlooms before you leave the property.
  • Contact your local police department to notify them that your home will be temporarily vacant. Next, notify your children’s school so that teachers know your children are going through a stressful time. Finally, notify the post office to hold or forward your mail.
  • Start the process of replacing important documents lost in the fire (licenses, passports, birth certificates, etc.)
  • Fires can be traumatic for your entire family. Take care of everyone’s emotional needs and schedule counseling, if necessary.
  • If your home was damaged from a wildfire, you may be able to apply for Fire Management Assistance.
  • For disaster relief, contact your local Red Cross or The Salvation Army.

SERVPRO Cedar Mills/ Oak Hills fire damage restoration uses state-of-the art fire damage restoration technology and procedures to help get your home back to its preloss condition. Our professional technicians will treat your property with respect during the restoration process. Call (503) 619-6198 or request a home restoration quote.

How To Prepare Your Family For a House Fire

2/21/2018 (Permalink)

Make sure your family is ready!
  • Call your local fire department or volunteer rescue organization to schedule an in-home visit. Most communities offer fire prevention training as a free service to residents. Firefighters can offer suggestions for coming up with the safest route possible out of your home, check your smoke alarms and fire extinguishers, and point out potential fire hazards.
  • Identify two ways out of every room. This helps to avoid panic if one path is too dangerous to follow.
  • Create a simple, efficient route. The idea is to get out of the house as quickly as possible – a small fire can become an out-of-control blaze in less than 30 seconds.
  • Practice fire drills with your family and everyone who regularly cares for your children. Practice leaving the house with your eyes closed or a blindfold on – fire starts with a bright flame but quickly fills the house with black smoke and complete darkness.
  • If you live in a house that has two or more stories, buy a portable escape ladder that can be lowered out a window. Make sure it's tested by a nationally reputable laboratory (such as Underwriters Laboratory), and show everyone where ladder is kept and how it works.
  • If you live in an apartment building, don't include elevators in your evacuation plan because they can easily malfunction or get stuck between floors.
  • Teach your children that if they get trapped in their room, they should lie on the floor close to their bed. That's where firefighters will look for them.
  • Designate a meeting place – a safe spot outside the house where everyone can gather and be accounted for.

If you have any questions, call SERVPRO Cedar Mill/ Oak Hills at (503) 619-6198 to help you develop an Emergency Readiness Plan.

After Effects of the Snow Storm in Cedar Mill

2/21/2018 (Permalink)

Call SERVPRO Cedar Mill if you have any damage, and we'll fix you right up!

Tuesday's late snowstorm has left behind treacherous conditions for the Wednesday morning commute. 

No new snow accumulation is expected in the Portland area, but many roads are covered in snow or slush. Some roads might appear clear and wet, but freezing conditions overnight have left behind patches of black ice.

Minor crashes were reported throughout the metro area early Wednesday, please make sure to drive safe and pull over if needed!

Signs of Frozen Pipes: What to Look For In Cedar Mill

1/19/2018 (Permalink)

Are your pipes at risk of freezing?

We are going to go through another bout of cold temperatures here on in Cedar Mill this week.

Here are a few signs that your pipes have frozen:

Temps Are Below Freezing - Pipes cannot freeze if it is not cold enough outside for them to do so. Freezing is defined as 32° Fahrenheit.

Look For Frost on the Pipes - For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. 

Very Low Water pressure Or No Water At All - Another sign that you may have a frozen pipe on your hands is lack of running water. 


Foul Smells - A fourth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. 

Take Action Quickly!
Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you.

It is important to thaw the pipe as soon as possible because it has the potential to burst and cause extensive damage to your property.

If your pipes do burst and you suffer a water damage please call SERVPRO as soon as possible (503) 619-6198.

SERVPRO Cedar Mill & Oak Hills Earns Esteemed 2017 Angie’s List Super Service Award

1/17/2018 (Permalink)

2017 Super Service Award for Commercial Repairs

SERVPRO of Cedar Mill & Oak Hills is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2017.

“The service providers that receive our Angie’s List Super Service Award demonstrate the level of excellence that members have come to expect,” said Angie’s List Founder Angie Hicks. “These pros are top-notch and absolutely deserve recognition for the trustworthy and exemplary customer service they exhibited in the past year and overall.”

Angie’s List Super Service Award 2017 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List, pass a background check, record a current trade license attestation and abide by Angie’s List operational guidelines.

"Like it never even happened."

SERVPRO Cedar Mill/ Oak Hills has been listed on Angie’s List since 2015. This is the 2nd year SERVPRO Cedar Mill/ oak Hills has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

Tips To Help You Beat Mold In Your Home This Winter!

1/11/2018 (Permalink)

Mold caused by storm damage, here at SERVPRO Cedar Mill, we're ready to tackle it!

Just because the weather is getting colder doesn’t mean you’re out of the woods when it comes to mold. Mold is still alive, even in freezing temperatures.

How Does Mold Continue To Thrive In Winter?

Mold needs moisture and darkness to proliferate, and winter is primarily wet and dark. It is one of the best times of year for fungi to grow and multiply.

During winter, we tend to close up our homes when it gets colder, and a tightly sealed, warm home lends itself to mold growth, especially in wet or moist areas with improper ventilation.

Mold growth in winter is not only relegated to inside the home. The outdoors has its own special blend of circumstances for mold to thrive—most notable of which is dead plant matter. When leaves fall and plants die, the decaying plant matter releases mold spores in the air.

Can Mold Live In Freezing Temperatures?

Surprisingly, yes. Even in freezing temperatures (below 32° Fahrenheit), mold is still a living organism. Mold spores can survive very extreme environmental conditions. They lie dormant in extreme cold, but at the hint of a thaw, they will grow once again, outdoors or even in your freezer. Low, or freezing, temperatures do NOT kill mold—even if it lies dormant for an extended period of time.

Mold will come back as soon as conditions are right for it do so. All spores need are moisture, a bit of heat, and “food” (organic material that contains carbon atoms) in order to grow. That is all it takes. Within 24-48 hours of a thaw, mold spores start to multiply.

How Do You Prevent Mold (Or Get Rid Of It) In Winter Months?

The same way you do any other time of the year—fix any known leaks, dry out the moisture in your home, clean the mold affected areas and remove and dispose of items that can’t be cleaned.

Fungi thrives on quick-to-decompose items such as books, piles of loose papers, or boxes of clothing. If you’re storing those things long-term, pick an area away from external walls or windows that invite condensation.

If you are concerned about the possible health risks associated with handling mold or that your home might be damaged during the cleanup process, call us here at SERVPRO with any questions you may have.

Commercial Mold Removal In The Cedar Mill Area

1/11/2018 (Permalink)

SERVPRO sealed the deal and the room on this moldy problem!

Mold in your business is a nightmare!

This local office called SERVPRO to help them with a major mold issue. They realized the value of swift, professional help when it comes to mold remediation. 

Upon arrival and investigating the office we felt the need to seal off each individual room due to the scale of the mold problem. 

We then took the proper steps to clean and sanitize the mold as we worked throughout the building making sure that each room was free of mold and ensuring the spread would not recontaminate the freshly cleaned areas by sealing with commercial grade plastic.

The work is nearing completion and the client will be able to get back to work in no time at all.

If you have a mold problem in your home or business in the Cedar Mill area call SERVPRO today! (503) 619-6198

Clearing Out Smoke Damage In Your Oak Hills Home

1/4/2018 (Permalink)

Smoke damage stinks for everyone!

You’re relieved that the fire damage was minimal but shocked to find that the smoke damage is extensive.

It is easy to forget about the destructive power of smoke but we are quickly reminded of it by the horrible odor that is filling your home. The smoky pollutant irritates your eyes and airways, while the sticky residue on scorched walls and the layer of ashes begin to corrode your personal possessions. 

The urgency to clear out the smoke sets in as you realize that although the flames did not reach far, the smoke did massive damage. Smoke and ashes travel through doors and vents, reaching your entire home, penetrating your carpet, drapes, and furniture with the odor of smoke.

Even the paint on the wall is not safe! Microscopic molecules of smoke embed deep into the pores and crevices of almost anything. 

As you can see, a simple opening of windows, a wipe down with a household cleaner, and the passage of time will not be enough to fix this sort of smoke damage.

So call SERVPRO to come and put your life back together quickly and professionally. (503) 619-6198

Tips To Help Winterize Your HVAC In Cedar Mill

12/28/2017 (Permalink)

Regular HVAC Maintenance Is The Key To Warm Winters

Winter is hitting the Cedar Mill area and that means it’s time to switch on the heat. 

Is your HVAC System ready for the challenges that winter brings?

Here are 6 maintenance tips from SERVPRO that will help you enjoy a warm and cozy home all winter long.

  1. Clean and/or Replace the Air Filter
  2. Clean the Air Vents
  3. Add Some Insulation
  4. Check Your Thermostat
  5. Cover the Outdoor AC Unit if needed
  6. Schedule an Inspection from SERVPRO

Do you need a hand with your HVAC maintenance? This is something you really should not overlook!

SERVPRO is here to assist you. Through maintenance and repair, the experienced, professional, and friendly technicians at SERVPRO will make sure your heating system is ready for the upcoming winter season. (503) 619-6198

What To Do When Your Pipes Burst In Oak Hills

12/21/2017 (Permalink)

Call SERVPRO to clean up the water damage right away!

When water pipes freeze, the water expands, which can cause the pipes to burst and allow the thawed water to leak.

A burst water pipe can cause serious damage to your Oak Hills home and furnishings.

Knowing what to do in the event of a burst water pipe can limit the damage. Here are some tips:

  • Turn off the water at the main stop tap as soon as you notice a leak. You can usually find it under the kitchen sink where the service pipe comes in, so make sure you know where it is in case of emergency.
  • If you have a cold water tank, turn off the stopcock.
  • Drain the cold water system by turning on all your cold taps.
  • Turn off any water heating system, such as central heating or immersion heaters, and then drain the hot water system by turning on the hot taps.
  • Switch off the electrical mains if you think the water may have leaked near your electrics or electrical appliances. However, if the mains switch is wet DO NOT TOUCH IT.
  • Call a plumber to fix the leaking water pipe.
  • Call an electrician if you think your electrical wiring may have been damaged by the water. Never underestimate the dangers associated with electricity, especially when mixed with water!
  • A burst pipe can be particularly dangerous if water leaks through for some time before you notice. In that case, the water may have caused structural damage that could result in collapsed ceilings or weakened walls. If the ceiling is bulging, be careful because it may not be safe.

If you do experience a water damage because of a pipe burst call SERVPRO right away! 503.619.6198

Exterior Painting Cedar Mill

12/14/2017 (Permalink)

We will paint your commercial building for you!

4 Things to think about when painting the exterior of your commercial building in Cedar Mill:

1. Check the forecast -

Paint needs time to dry for maximum effectiveness. Make sure you paint your exterior when it is not the rainy season. (Good luck finding a dry stretch to paint the exterior in Cedar Mill)

2. Now is not the time to get cheap -

Some things you can get the cheaper brand with but exterior paint is not one of them. Trying to go cheap and save yourself money now will cost you more in having to redo the painting sooner than you needed to.

3. Scratch the surface -

Paint likes smooth surfaces so make sure you sand down or scrape any rough patches or chips in your building’s exterior.

4. Primetime baby -

The rule of thumb has always been to apply a good coat of primer, sand, then apply your color coats. You could also use the paint and primer in one, either way, make sure you prime your building.

Exterior Painting takes lots of time and needs to be done right, call SERVPRO and save yourself the hassle. (503) 619-6198

Who Cleans Up Storm Damage In Cedar Mill

12/7/2017 (Permalink)

Call Us As Soon As The Coast Is Clear!

Storms hit hard and fast in Cedar Mill.

That is why SERVPRO provides immediate relief and response to your storm damage needs. We can have a team of technicians on site as soon as it is safe to do so.

We can help with a multitude of projects which also includes getting you emergency food and shelter and contacting friends and family.

Storms do not wait for normal business hours that is why you need to call the professionals here at SERVPRO who are available to you 24 / 7 / 365!

We understand the process of putting your life back together when tragedy hits. Let us show you what so many other families have already experienced ... our willingness to make your world normal again!

Call Us Today 503.619.6198!

Portland Area Commercial Systems and Appliances Checklist

11/30/2017 (Permalink)

This infographic will help cure your appliance headaches.

Building and machine maintenance can get so expensive, especially if you are not ready for it!

It would be amazing if once you bought a major appliance or system that would be the extent of the issue and they would last forever. We all know that is not the case. Just like the systems and appliances in your home have shelf lives so do the systems and appliances in your office building.

We found this amazing infographic that will help guide you as to when you will need to start thinking about upgrading your items.

Use this infographic to see when common house systems like your heating, cooling, plumbing or electrical wear out, or how long your appliances like your oven, dishwasher, washer, and dryer have before they need to be replaced. They’ve also included the average cost to replace each item.

Click Here For The Infographic.

After The Turkey Is Gone Who Is Going To Clean My Oak Hills Home?

11/22/2017 (Permalink)

Leave the mess to the pros, SERVPRO cleans the best!

The turkey is gone, the dishes are stacked and the people have all left your home ... who is going to clean this mess up?

Give yourself a break this holiday season and let SERVPRO deep clean those carpets and rugs.

We have professional grade equipment that is still delicate enough for your most expensive rugs.

Our technicians are trained in the art and science of drying so your home will look better than ever after our skilled workers are finished.

So much of the holiday stress is dealing with the aftermath of the get-togethers and parties. Why don't you give yourself and your family an early present and let SERVPRO do all the dirty work for you?

Call to make your after holiday carpet cleaning appointment today! (503) 619-6198

Commercial Building Restoration in Cedar Hill

11/15/2017 (Permalink)

Commercial Restoration is our business!

Who would you call if your factory had a substantial fire or flood?

What would you do if there was a mold discovery in your office building?

SERVPRO of Cedar Mill / Oak Hills has been solving big problems for factories and large building businesses for a while now. 

We have the manpower, technology, and insight to be able to turn your business back on its feet after a disaster and get your business being productive again as fast as possible.

Some companies say they can do it cheaper, but they do not have the same strict certifications and training processes that a technician from SERVPRO has. So sure they might be able to cut a few dollars off initially but in the long run you will be paying more and more if it is not fixed right the first time.

Why even risk it, call SERVPRO today (503) 619-6198.

Smoke Detectors Are So Important To Your Cedar Mill Home

11/9/2017 (Permalink)

Smoke Detectors Save Lives!

Fire safety tip:

Make sure your smoke alarms are working properly! Smoke detectors are so important to your Cedar Mill Home because they are often the first line of defense if a fire or heavy smoke is present.

The loud alarm generated by these life-saving machines can be heard throughout the house which signals to the people in every room that a potential emergency is present.

Please check your smoke detectors at least once per month to ensure they are working properly, this includes checking the batteries. They should also be changed out every 10 years to make sure the unit stays fresh and works to save your life when you need it the most.

If you have had a fire damage in your Cedar Mill home call SERVPRO today, (503) 619-6198!

Exposed Pipes Can Freeze

11/2/2017 (Permalink)

Harsh Conditions Can Exist In Portland

Interior Plumbing That Is Exposed Is A Risk!


Basement pipes that are exposed are not usually in danger of freezing because most basements are usually shielded from the elements. That being said there are still areas that have bad freezes in basements around the Portland area also plumbing pipes in areas, like an attic, crawl space, and garage, are often at risk of freezing.

In most cases, you can most likely get away with just using some foam insulating pipe covers but if you have had pipes break in the past due to freezing you might want to beef up your efforts. If you are really worried about it and want an extra bit of protection you can wrap your pipes in heat tape, which activates when temperatures drop.

If you do happen to have a pipe burst and cause water damage please give SERVPRO a call (503) 619-6198!

How To Prevent Frozen Pipes In Your Portland Area Home

10/26/2017 (Permalink)

Be Ready When The Freeze Happens!

Pipes Can Freeze Inside The Walls Of Your Portland Home If They Do Not Have Enough Insulation!

If there are signs of water damage, mold or even moisture buildup when you open a wall up that might be evidence of a pipe-freezing and bursting in the past. The culprit most likely is the former builder improperly installed the insulation and or did not use enough insulation. The best thing to do if you find evidence of a burst pipe from freezing is to add more insulation, it's better to be safe than sorry.

Most often than not this will be more than sufficient for keeping your pipes from bursting due to freezing in Portland, Oregon but if you live somewhere that gets much colder you might need to re-route the pipes so that they can hit the warmer air of the temperature controlled portion of your home or business.

If your pipes freeze in Portland call SERVPRO today (503) 619-6198.

Portland Fires and Floods Can Destroy Your Documents

10/19/2017 (Permalink)

We can help with Digitizing too!

Whenever there is a significant disaster to a home or building the last thing on your mind is all of your important documents!

Once the dust settles and the fire hoses stop spraying you are left with one heck of a mess. It is at this point that most people start to think about all those papers, files and important legal documents just completely ruined forever ... or are they?

SERVPRO has a state of the art Document Restoration Facility to bring your important papers back to life. In many water damage situations, like sewage or flood water, documents will be exposed to bacteria, viruses, pesticides, or other harmful chemicals. Our team uses a gamma irradiation process to safely and effectively sterilize your documents.

These are the types of documents SERVPRO can help you restore:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Call us today if you need document help because every second matters! (503) 619-6198

Thunderstorm Damage To My Oak Hills Home

10/12/2017 (Permalink)

When lightning strikes and thunder rolls SERVPRO is standing by.

We all know that strong winds and lightning during thunderstorms can actually cause major damage to your homes.

But who do you call when the clouds roll out?

SERVPRO has been fixing storm-damaged homes in the Grand Strand area for decades. Our highly trained technicians are qualified to handle almost anything wicked storms can throw at them.

They have the experience, training, and equipment to handle a small flood to massive thunderstorm damage resulting in holes in your roof from fallen trees or power poles, water damaged floors and even fire damage caused by lightning.

Why trust the process of putting your home and sometimes your family back together to any old person with a truck and a few tools. SERVPRO is licensed and insured to give you the ultimate peace of mind that you are in good hands.

Call us today (503) 619-6198!

Don't Mess With Mold In Cedar Mill

10/5/2017 (Permalink)

SERVPRO of Cedar Mill / Oak Hills removes mold the correct way.

Mold, in a home or business, can be damaging to both the structure of the building itself as well as the people who work or live in the building. 

DO NOT take your time when dealing with the mold removal process in your Cedar Mill home or business.

Are there Health Concerns?

YES. Some molds can be harmful and toxic and need to be removed as quickly as possible. They can lead to an unpleasant living or working situation and ultimately can make some people or animals sick.

Structure Cleaning

Sometimes you can get away with simply cleaning the surface of the structure to get rid of mold. Most times it is better safe than sorry so you should call in Mold Removal professionals like SERVPRO of Cedar Mill / Oak Hills who have the right tools and training to get the job done right the first time. We sanitize on a level that is not common with regular household products and DIY'ers. 

If you are overwhelmed by mold in your home or office make sure you call SERVPRO as quickly as possible. (503) 619-6198

How Do I Get The Smoke Smell Out Of My Portland Home?

9/26/2017 (Permalink)

Smoke belongs by the campfire not in your home!

It happens to the best of us right. In the kitchen cooking your favorite dish, someone knocks on the door or the phone rings so you go answer it.  You walk back in the room and your stove is on fire! Smoke rolls through the house, the alarm is blaring but luckily you're a quick thinker. You reach for the fire extinguisher and put it out before there is too much damage.

Even if there is not much fire damage in a situation like this many times you have to deal with the smoke smell that lingers long after in your house.  

This week on our SERVPRO blog feed we are going to provide you with some quick tips on how to get the smell of smoke out of your house. 

Things You'll Need

·         Baking Soda

·         Vinegar and Water Solution

·         Heavy duty washing detergent

Instructions:

1.      Throw open the windows and even a door or two as quickly as possible after the fire. The less time the smoke sits around the greater chance of getting rid of it quickly. Even if it is in the middle of winter, airing your house right away will disperse the smoke and prevent any more absorption. If the weather is nice, you might want to keep the windows open for a few days, at least during the daylight hours.

2.     Launder your drapes and table linens as soon as possible; they will absorb the smoke odor rapidly. Wash them in the hottest water that the fabric can endure and heavy duty washing detergent. If the fabrics cannot be washed at home, take them to a dry cleaner, which will have solutions that will make the fabric smoke-free.

3.      Clean your cabinets, walls, and floors with a one-part vinegar, one part warm water solution. Be sure to test this first but most surfaces are fine with this solution. Vinegar naturally absorbs odors so the smell of vinegar and smoke should go away in a few hours after using it.

4.      Place bowls of baking soda around your kitchen, and even put a few inside the cabinets, pantry, and any other room that has an odor.  This too will help to absorb the odor in a few days time. Sprinkle the rugs and carpeting with baking soda and vacuum. Sprinkle the baking soda again and this time let sit for a few days time before vacuuming.

If the house still smells of smoke or if you don’t want to do the work in the first place, just call us here at SERVPRO of Cedar Mill / Oak Hills and we’ll get it right out.

(503) 619-6198

Who Do I Call For Water Damage Clean Up In Oak Hills?

9/20/2017 (Permalink)

Let the experts handle your Oak Hills water cleanup!

Who handles water damage cleanup in Oak Hills?

So many people try to get rid of a sizable water damage themselves to save money. It will end up costing you so much more in the long run.

Let us take a look at the process and what you will need to do to handle a water cleanup yourself:

    • You have to remove all the excess water. You might be able to handle this one if you or a neighbor has a submersible pump. SERVPRO has professional grade extraction equipment.
    • So that pump got you out of the jam, make sure it got ALL of the water cleaned up. So that means getting out your infrared camera. Oh, you don't have one laying around? SERVPRO of Cedar Mill / Oak Hills does.
    • Now you have to dry the area that had all that water damage. SERVPRO has dehumidifiers, do you?
    • Ok, you got it bone dry (took you long enough) but now mold is probably going to give you some problems. SERVPRO sanitizes when it cleans so you can feel comfortable the area is safe.

I think it is safe to say you should have just called SERVPRO from the start to come handle your water damage cleanup issues in Oak Hills. (503) 619-6198

Is Your Oak Hills Home Fire Proof?

9/8/2017 (Permalink)

Fire Proofing Your Oak Hills Home Is The Smart And Safe Thing To Do!

We called in the help of the pros at SERVPRO when dealing with fire safety and fire prevention in Oak Hills and here are just a few things you can do make sure you have the best odds of being fireproof in Oregon.

TIPS FOR FIRE-PROOFING YOUR HOME/YARD 

  • Create a fire safe zone around your home. Remove flammable vegetation and leaves at least 20’ from the house and at least 75’ if you live in a pine forest.
  • Inspect your home and yard asking: What can catch fire or carry it to your home?
  • Having nothing flammable within 10’ of the house. Occasional trees should be at least 10’ from the house
  • Evergreens catch fire easily and burn quickly. Prune lower limbs, thin out the trees or remove them from the safety zone.

And as always if you have fire damage to your Oak Hills home call SERVPRO of Cedar Mill / Oak Hills at (503) 619-6198 today!

Never Use Bleach To Kill Mold

5/12/2017 (Permalink)

Mold has many colors and shapes.
Why You Should Never Use Bleach To Clean Mold

For many households, chlorine bleach is generally seen as your “go-to” cleaner for tough jobs. Mold removal does requires a heavy duty cleaner, but recently, many of the hazards of bleach are gaining more media attention causing people to take a closer look at the way they clean.

OSHA (Occupational Safety and Health Administration) was one of the first federal agencies to STOP recommending the use of liquid bleach for mold remediation. The EPA (Environmental Protection Agency) has since edited their “A brief guide to mold and moisture and your home” to exclude their once suggested use of bleach as a means to kill mold.

So what actually is mold? Let’s go over the basics to get a better understanding of how it works and how it should be properly treated.

 
 

NO ONE KNOWS HOW MANY SPECIES OF FUNGI EXIST BUT ESTIMATES RANGE FROM TENS OF THOUSANDS TO THREE HUNDRED THOUSAND OR MORE.   - CDC.GOV

According to scientists, mold is a type of fungi that is neither plant nor animal. This basically means, unlike plants, it cannot derive energy from the sun or actively “hunt” for food like an animal. Therefore, mold must be opportunistic to survive. In order to reproduce, it regularly sends microscopic spores into the air searching for a suitable environment to live. It only needs a few requirements to survive: water, warm temperatures and a food source. Once it has located the perfect environment, it can begin to grow remarkably fast, sometimes within 24 hours! This is why we often see a mold bloom after flooding, water damage and undetected burst pipes etc…

So now that we know how it works, how do we properly treat it? Big bleach labels have promised you that nothing else will do the job like bleach. Chlorine bleach is most well known for it disinfecting properties but that doesn't mean it's the best choice for mold. It’s main function is to disinfect and to, well, bleach or change the color. But after use, what usually happens? The moldy color looks like it’s gone but within a week or two the mold usually comes back and sometimes worse! Most homeowners don’t put together that it’s the bleach causing this reaction and not a really bad case of mold. The fact remains that if the mold is not removed from the material, it will most likely always return.

 

Does Bleach kill mold?

Yes, but it comes with a catch. Bleach labels will warn you that chlorine bleach will only be effective on a “hard, non-porous surface.’’ This basically means that chlorine bleach is not made to “soak in.” Therefore, its disinfecting properties are limited to a hard surface like tile or glass. So here’s the problem: To ensure survival, mold spores spread its roots (Mycelia) deep into a porous surface. Mold remediation requires a cleaner to reach deep down into wood and other porous building materials to remove or "pull out" the roots. The properties of bleach prevent it from soaking into these materials. The surface mold looks gone (it's bleached white) but the internal mold always remains to grow back.

Another issue: Bleach contains 90% water and mold LOVES water. When bleach is applied, the chlorine quickly evaporates after use leaving behind A LOT of water. This water often soaks into the porous surface allowing the mold to flourish and re-grow in this moist environment. So in effect, using bleach actually feeds the internal mold spores! Although the surface may look bleached and clean, the remaining spores will root deeper, stronger and will often return worse than before.

 
 
 
"This chemical is considered hazardous by the 2012 OSHA Hazard Communication Standard.  Sodium Hypochlorite (Chlorine Bleach) MSDS requires handlers in FULL Personal protection gear including respirators."
 -CDC.gov   
 

Bleach and mold. A few facts to remember:

  • In some cases, bleach will encourage toxic mold to grow where it was not present before.
  • Bleach will only remove the green stain from mold. The surface will appear clean but internal roots will continue to grow.
  • OSHA and the EPA have specifically advised against the use of bleach for mold remediation. See link below*
  • Chlorine bleach is caustic and extremely harmful to wood and many other surfaces. If bleach is used on wood, it will weaken the wood by breaking down its fibers. This can create further problems with the structural integrity of the home.
  • When bleach is mixed with ammonia it creates a deadly gas! *Remember, Urine contains ammonia! Using bleach in the toilet could also create a toxic gas.
  • Bleach itself is considered a toxic chemical and is classified the same as gasoline.
  • In its gaseous form (room temperature) chlorine releases Dioxins, a known cancer causing compound.
  • Bleach is highly corrosive to skin. Exposure to bare skin creates a hydrolysis reaction. This means the “oily” feeling is actually the top layer of your skin beginning to dissolve!
  • Bleach is not only hazardous to your health, it will make your mold problem worse in the long run.

No disaster or loss too big for SERVPRO of Cedar Mill/Oak Hills

4/25/2017 (Permalink)

Part Of Our Disaster Recovery Team

We live here in our small area of Beaverton/Hillsboro called Cedar Mill.  We think nothing disastrous can happen, right?  Think again because we want you to be prepared from the start.


Imagine that you work on the first floor of a large building such as an office building with many offices for insurances, brokers, medical groups, banks, whatever the case may be. Everybody leaves for the day, let's pretend it's a Friday.  Yay, Friday is finally here!  Everybody leaves for the weekend, the entire office building is secure.  On the top floor in one of the kitchens/breakrooms the hose to the ice maker springs a leak.  It seems the plastic hose split.


When you return on Monday there is water everywhere.  Looking up, the ceiling is sagging, the light fixtures have water in them.  Everybody is outside wondering what to do???


Call in SERVPRO of Cedar Mill/Oak Hills.  We should be your first call since we have the manpower and equipment to tackle any jobs, large or small.  Our Disaster Recovery Team is standing by ready for anything that comes our way.  You will be amazed at how fast our team will be on site, analyzing your situation and getting your office building back to the way it was, "Like it never even happened."

What is Black Mold?

4/21/2017 (Permalink)

Don't try to get rid of this yourself...call a professional today!

What Is Black Mold?

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

Please refer to our Mold Damage Tips to learn more about mold and what to do until help arrives. 

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact a SERVPRO Franchise Professional immediately. Click here to find a SERVPRO Franchise.

If You See Signs of Mold, Call Us Today 24/7 at 503-619-6198!

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Winter Snow Storm Cause Major Damages

4/13/2017 (Permalink)

What is an Ice Dam?

Last winter we had one of the worst winter storms possible here in the Portland Metro area.  Roads were solid ice, it took most of us MANY hours just to get home from work even when we left early!  Trees or limbs down, vehicles all over the roadways, people stuck in their homes for days, many inches of snow all over the area.  What about the damages we don't see?


We all love icicles on roofs, it has such a fun look, a real "wintry" look to it.  What about what it can possible do to your roof?  Here is some information that has been gathered from a Nationwide Insurance website:


Ice dams. These icicles on your roof may appear harmless – and may even look pretty – but they can cause damage to your home. Here’s what you need to know about ice dam prevention and ice dam removal to help protect your home.


What is an ice dam?


An ice dam is a wall of ice that forms at the edge of the roof, typically at the gutters or soffit, and prevents melting snow from draining off.


What causes ice dams?


For an ice dam to form, 3 things must be present:



  1. Snow on the roof

  2. Higher portions of the roof’s external surface must be above 32°F

  3. Lower surfaces must be below 32°F


When these factors are in play, snow will melt and the water will flow down the roof and eventually freeze – forming an ice dam.


Poor ventilation and temperature control in the attic can also lead to ice dams. Excessive warm air in the attic can cause the snow on the roof to melt regardless of the temperature outside. Recessed lighting, skylights, complex roof designs and heating ducts in the attic can all increase the chances of an ice dam developing.


Do icicles mean that you have an ice dam?


In short, no. It’s common for small icicles to form; the larger, thicker icicles are the culprits. When you notice the larger icicles, it’s important to act fast in order to prevent damage.


What are the signs that you have an ice dam?


These are the most common, according to the Ice Dam Company:



  1. Your home has a history of ice dams

  2. Icicles form on the edge of the roof or off the front edge of the gutter

  3. Ice is coming through the soffit

  4. Ice is forming behind the gutters

  5. Water or ice appears on the exterior wall

  6. Water is seeping through a door frame or window


What type of damage can ice dams cause?


If not addressed early, ice dams can cause significant damage. Here’s how:



  • Water from melting snow can seep into your house and into walls, ceilings, insulation and other interior areas.

  • Ice dams can lift roof shingles up, allowing water to leak inside your home.

  • Pressure and weight from the dams can pull off gutters and lead to structural damage that can cause flooding.

  • If attic insulation gets wet, it can become ineffective, plus mold can develop.


How to prevent ice dams:


Properly winterizing your roof is the best way to prevent ice dams. Consider these precautions.



  • Have your gutters cleaned before winter.

  • Keep your attic well ventilated, so it stays cold, and properly ventilate the roof and eaves.

  • Insulate the attic floor to reduce the amount of heat rising from within the house.

  • Rake or shovel snow off the roof before it freezes or hire a professional roofer to clear your roof.

  • Create an air barrier between the house and attic with a foil-faced cover over an uninsulated attic hatch or whole-house fan opening.

  • Install a water-repellent roof membrane.

  • Check for any potentially dangerous heat sources, including uninsulated recessed ceiling can lights, uninsulated folding attic stair openings, heating ducts, furnace or water-heating equipment and inadequate bathroom vent fans.


How to remove ice dams:


If an ice dam has formed, here are immediate steps you can take to help prevent further damage.



  • Apply calcium chloride or another ice-melting product onto the ice.

  • Place a box fan in the attic and direct it at the underside of the roof where water is leaking in. The cold air will freeze the water.

  • If your roof is flat or has a low slope, use a roof rake to sweep off the snow.

  • Have a professional remove the dam with high-pressure steam or other specialized methods.

Pleased to meet you, Cedar Mill and Oak Hills!

4/7/2017 (Permalink)

Our new van will be seen everywhere

We are very pleased to meet all of you in our new territory!  We are new to the area, so getting around to meet all of you can take some time but we will try our best.


We are fully equipped to handle your emergencies whether they include fire, water, biohazard, mold or just general cleaning.  Is your crawlspace flooded?  We can dry it out.  Are you floors wet?  We can dry them out, even if they are hardwood.  Mold in the bathroom or basement?  We can mitigate that and make it so it never comes back.  Is there something icky or creepy that you just don't want to clean up?  Call us for any job.  Did you have a fire?  We can clean it up from cleaning your contents and getting rid of the smoke odors to the reconstruction of the damaged area.


We also have a full construction team that can take your job with no subcontractors to worry about.  You won't have to worry about schedules being coordinated, another stranger in your house, the quality of the work or any miscommunication between contractors.  We keep it simple.


We know you will be pleased with the work we do since we do it best.


 

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