Recent Water Damage Posts

How to Understand the Differences in Water Damage

7/24/2019 (Permalink)

Water: We can’t live without it, but we can live without the damage it can cause to our homes.

There are many potential causes of water damage in the home. Can you name some of those many reasons?

Some Common Causes

For the period covering 2009–2015, The Travelers Companies Inc. reported that the five top causes of home claims were:

  • Damage caused by wind
  • Water damage not involved with the weather
  • Hail
  • Water damage related to weather
  • Crime

Water damage is included two times—signifying just how big of an issue it can be for homeowners. This type of damage falls into two buckets—the kind that’s related to the weather and the kind that is not.

Damage not related to weather is your biggest culprit at home and usually results from plumbing and appliance breakdowns. Weather-related water damage is not as prevalent but is just as much of a hassle if it occurs. Rain and snow are responsible for this situation.

In your house there are, essentially, five causes for water damage. They are plumbing, appliances, water pipes, water heaters and weather.

Beating Water Damage Before It Starts

Water damage can be expensive, but just think of the skyrocketing costs if there were no homeowners insurance coverage. Perform a check-up on our policies to be sure you are properly covered. The damages that are usually covered in a standard policy are:

  • Damages caused by winter weather
  • Water from discharge and overflow, including accidental
  • Disintegrating or damaged pipes for a steam heating system
  • Frozen plumbing

Fortunately, it is possible to prevent some water damage situations and save yourself the hassle of dealing with the mess.

By following a few preventive measures, you can work to keep your home from suffering from a water damage situation. Some steps you can take include:

  • Using water sensors and automatic shut-off valves
  • Hiring a professional plumber to install back flow valves and standpipes for your basement drains
  • Keeping your washer and dryer off the basement floor
  • Making sure the connecting hose for your washer and dryer are the metal mesh type
  • Cleaning your gutters
  • Flushing out the hot water heater tank at least twice per year
  • Keeping grease out of your kitchen drain
  • Having your sump pump in good running order before the wet season

If you follow these ideas, you may be able to avoid most water damage incidents in your home.

Water damage can be a nightmare to deal with but fortunately, you will always have SERVPRO® of Cedar Mill/Oak Hills on your side to help with the cleanup and restoration process. Call us at 503.619.6198.

Why we categorize types of water

6/6/2019 (Permalink)

One of the first things our technicians does when arriving on-site of a water damage job, is assess the category of the water loss that's taken place. 

We categorize water for various reasons. One is to know the degree of equipment our technicians must take to get the job done safely. If the water is gray or black, we will treat it differently than that of clean water. We use extra precautions and take every step as professionally as possible. 

Another reason to categorize water is to understand what wet materials can be salvaged or not. Materials in Category 1 Water have a high chance of being salvaged while materials in Category 3 Water have little to no chance of being restored. This may also be contingent upon the materials that have been contaminated, since a cleanup process may take different techniques. 

There's three types of categories when it comes to the contamination of water. Category 1, 2, and 3. The safest to work with is a category 1, also known as clean water. Whereas a category 3 may contain things such as human fecal matter to blood. Safety and professionalsim are crucial to us, and this is exactly why we take every step with caution - to make sure the job is done exactly how it should be!

If you happen to experience a water loss in your home or business, reach out to us at (503) 619-6198!

How long does it take to actually have water damage?

5/30/2019 (Permalink)

It's a legitimate question! Especially if you're living in the PNW area, and either own a home or have a rental unit. So how long does it take to consider your case water damage?

The true answer to this question; is that "It depends".

The reason behind this, is the materials that the water has been directed to. Some materials are water resistant (if you're fortunate), whereas things such as drywall or wood will face morphing. The longer water sits, the worse the damage will be. 

If you happen to experience some kind of water loss, it's important to remember that direct contact with water will cause drywall to sag and disintegrate, wood will begin to swell, buckle, warp, and rot, paint begins to bubble or peal, carpets become saturated causing delamination and will need to be removed, electrical items and outlets can begin to short out or malfunction becoming a possible fire or shock hazard.

It's really critical to make sure any water damage that happens is taken care of by professionals... And regardless of how stressful the situation, the sooner the better! Give SERVPRO of Cedar Mill / Oak Hills a call if you have any concerns about water damage for your property or business!

The Sciences Behind Drying Water Damage

5/22/2019 (Permalink)

Did you know there is actually a science behind the process of drying?

The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess, and place a fan or two around the damaged area... SERVPRO of Cedar Mill / Oak Hills is trained to the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages!

If you're in Portland, or the surrounding areas and your business or personal home suffers water damage, SERVPRO of Cedar Mill / Oak Hills Franchise Professionals will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

  • Measure how much moisture is in wet material and monitor whether the materials are drying properly.

  • Speed up Mother Nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean?

A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material – but only if the air is indeed drier. The only problem is nature often takes too long and secondary damages may occur while the building is drying out.

For this reason, we are trained to the latest equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls and much more.

SERVPRO also uses state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

The bottom line?

Out of anyone in the Portland, Beaverton, Hillsboro, and Cedar Mill area... We contain the training and equipment to help make it “Like it never even happened.”

We are available to help 24 hours, 7 days a week.

Give us at a call at (503) 619-6198!

How flood water is classified

5/15/2019 (Permalink)

Not all water that causes damage is the same. There are three different types of water in a water damage situation, namely clean, gray and black. By having a better understanding of the differences in these types of water, you can then understand how to better handle the situation.

No matter what type of water is involved in a water damage situation, there is always going to be a cleanup and restoration process that must follow. First, and most important, is to remove all of the moisture and damp items quickly to hinder any mold growth because this is an ideal environment for mold to flourish.

This Is Clean Water

Much like its name states, clean water is just that—“clean”—and does not pose an immediate threat to your health. This water is free from contaminants and is the result of:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

This will be the easiest of the three types of water damage to work with, as there will be fewer microbes living in the water, but after only 48 hours and any contact with the surfaces of a building, clean water can move up to a category two water, which is gray water.

This Is Gray Water

Gray water begins to take water damage cleanup and restoration to a different level as it does become a bit more serious. This is water that could pose a health risk, due to it containing chemical or biological contamination. Because of the slight contamination in gray water, it means that it would need to be thoroughly treated before being safe to consume.

Gray water is water that can come from dishwashers, aquariums, showers, etc. Again, the 48-hour exposure time will apply here as well, as gray water will turn into black water if not treated.

This Is Black Water

Now, black water is the most serious and dangerous of the three classifications and is considered highly contaminated by harmful chemicals and biological matter. This would include floodwaters containing soil and all sewage waters.

Sewage is extremely contaminated with microbes, including bacteria, protozoans, molds, fungi and more—all of which are harmful to humans.

Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

Remember, when dealing with floodwater, it should be assumed that any water is black water since it picks up contaminants along its path.

Avoid water damage from Water Heaters

5/8/2019 (Permalink)

Many households and businesses forget about hot water heater maintenance until it's too late. Learning ways to maintain your water heater before a water damage event is important. This Old House Magazine published an article written by lance Marques, HVAC contractor, Swezey Fuel Co., sharing 6 easy tips to maintain your hot water heater. 

6 Easy Tops to Maintain your Hot Water Heater:

  1. Test the TPR Valve

  2. Check the Anode Rod

  3. Drain the tank and wash out sediment

  4. Adjust the temperature

  5. Insulate the pipes

  6. Insulate the heater

If you are noticing water damage around your hot water heater, call SERVPRO of Cedar Mill / Oak Hills. Our professional technicians specialize in quickly and properly inspecting the water damage, drying out the damp areas, and monitoring and documenting the whole drying process.

The faster you notify us if you experience water damage, the less damage will be sustained. Overall this will reduce the cost of restoration services, and ensure a higher chance of not losing belongings in your home. 

How does water stains work?

4/25/2019 (Permalink)

Have you ever looked at your vehicle, and wondered what the science behind those little unfortunate water spots happens to be? 

Well, water spots are most frequently created when hard water is left on a surface – paint or glass – to dry (technically, evaporate). This can be due to not drying your car after a wash, parking your car a little too close to a sprinkler, or even from rain water that is left on the surface too long. In a best case scenario, the minerals and dirt in the water are simply left on the surface of the paint after the water has evaporated off.

Things get worse if the water contains something corrosive that etches the surface as it sits, creating a “crater.” If not addressed, these craters can actually get worse over time, as water will pool in them and continue to etch the same spot.

Oftentimes, just taking the least aggressive surface cleaning product route will make it hassle-free, and wipe away the dirt and minerals that have become dried from sunlight. If this method doesn't work, some people have tried remedies such as clay - all the way to using a polisher. Regardless of the case, SERVPRO of Cedar Mill / Oak Hills specializes in water damage. We have the products and professionals to ensure your mess goes away without any stress. Inquire with us if you happen to stumble across a bad case of water damage in your life! 

What happens if you don't get water out of a flooded carpet?

4/18/2019 (Permalink)

Spills happen, and most people would be inclined to take a towel to the affected carpet area to dry it up. However, if the spill involves an abundance of water - then this could escalate the situation to an even bigger problem.

After a flood or large spill, the affected area will absorb the moisture (water, soda, etc.), and spread throughout the fibers. Followed by this, it may start having microbial growth forming within the first 72 hours if left untreated. This could potentially create a foul odor, and risk of mold further spreading. Stains are another serious risk for carpets, and may seem next to impossible to remove. Don't risk your flooring over a spill - and have the confidence that SERVPRO of Cedar Mill / Oak Hills will take care of the situation without stress or hassle. We have the equipment and professionals to assist you on every step of the way! 

Your local water damage restoration business

4/11/2019 (Permalink)

What makes SERVPRO of Cedar Mill / Oak Hills stand out against the crowd?

Our Customer Experience of course!

We strive to bring the best results to you and your family when experiencing any kind of damage loss. We understand the struggle that families go through, and how much of an impact it will have on your day-to-day lives. That's exactly why we do our best to keep things professional, quick, and efficient! There's been plenty of rainfall in the Portland area throughout the Winter and Spring months - which has also brought in increased risks of water damage in all of the community. Be sure to inspect your property/business carefully, and let us know if there's anything that we can help fix! 

What dangers can a leaky roof cause?

4/4/2019 (Permalink)

Water damage causing microbial growth in a leaking attic.

When you own a home, you've most likely had a home inspection done prior. One of the most critically important things about the house is an integrity of the infrastructure, including the roof. So what potential hazards can happen if a leaking roof goes untreated? 

Attic damage

Not only will the paint and interior be affected, but so will the belongings that's stowed inside your attic. There's a risk of bubbles forming, and plaster expansion. 

Interior mildew and mold

Common and hard for home owners to resolve independently. It only takes 24-48 hours for microbial growth to develop under optimal conditions. Not all mold will pose a health risk - but it's still crucial to get this fixed as soon as possible. 

Fire hazards

Hard to believe, isn't it? 
However, it's not considered that the water intrusion can pose a threat from shortened wires. If there's a leak in the attic, be sure to turn off the electricity in that area until a professional can inspect.

Higher utility bills

Your cellulose or fiberglass insulation becomes saturated and it takes a long time for it to dry out. If a roof leak repair is put off for a long time, chronic water intrusion will deplete the insulation significantly and your home will lose hot and cool air, resulting in higher utility bills. 

We hope these tips can provide useful information for you and your family. If you ever experience a leaking roof/water intrusion, please don't hesitate to reach out to SERVPRO of Cedar Mill / Oak Hills!

Rainy season in Portland, OR

3/27/2019 (Permalink)

"April showers brings May flowers"

That's what they say when the rainy season comes to the Portland area. But with all the beauty that's about to spring, so will the potential for home damage. The abundance of rain may pose a risk for your home, and that's why SERVPRO of Cedar Mill / Oak Hills is available 24/7 to make sure your damage restoration needs are met. 

With the Spring season being here, we encourage all of our community to take extra diligence when it comes to inspecting your home. One small leak could potentially lead to a larger disaster. Whether it's a flood in the home - or microbial growth. We are confident that you'll find value with our professional technicians, and how quickly they can make things seem "Like it never even happened"! 

Water damage repercussions

3/20/2019 (Permalink)

Microbial growth forming after an appliance leak went unnoticed.

Water damage is a miserable thing. I think that's the bottom line when we talk about one of the worst things that could happen to a home in terms of home damage. But what implications happen after the damage is done? 

Usually there's an abundance of drywall damage, if it's gone through an appliance. The water may sneak without notice, therefore causing further damage by microbial growth. It takes only 24-48 hours for mold to form. Following water damage, you may notice a musty odor coming from carpets as well. Without proper care, the microbial growth problem will just further expand. This is why it's absolutely paramount that water damage is restored immediately. The longer you wait - the worse it gets!

Emergency water damage services from SERVPRO of Cedar Mill / Oak Hills!

3/6/2019 (Permalink)

After storms blow through Oregon, the flooding often recedes quickly. The effects on condos, duplexes, and other homes can remain for weeks, however. If not cleaned or restored quickly, further damage can happen as well.

So why SERVPRO to remove water damage home? Our company trains each specialist to the standards required by our industry, we maintain an extensive, restoration equipment inventory, and can take the initial steps to return your home to its original condition.

Our first action to restoring a home is to remove everything that cannot be salvaged or repaired. In the case of flooding, floor trim and drywall panels can quickly absorb enough water to cause them to warp or crumble and dissolve in place.

Our SERVPRO team members then begin disinfecting and drying the home. Specialists spray any surface affected by the flooding with an anti-bacterial chemical and allow it to dry. Next, they clean each surface to remove soil, and other contaminants left by the receding water and allow them all to dry once again.

For space underneath the floors and behind the drywall, our teams use several devices to dry them for replacement quickly. Specialists use air movers to blow warm, dry air across damp surfaces to force out moisture trapped inside the wood. As the moisture evaporates, they install exhaust fans to draw out the damp air and direct it outside through the nearest window or door. If the inside humidity is very high, specialists may also install one or more dehumidifiers to remove water directly from the air.

Our goal at SERVPRO of Cedar Mill / Oak Hills is to restore each home to a clean, dry condition as quickly as possible. If you need us, call (503) 957-6367 today to get started. We are here for you to make things seem "Like it never even happened"! 

How does bursting pipes work

2/27/2019 (Permalink)

The weather in the Beaverton area is still looking pretty snowy. We've gone over past blogs before how snowfall and rain will contribute to potential mold issues... But what other implications might happen that people don't think of when it's freezing outside?

Bursting pipes.

The general rule of thumb is that water freezes when temperatures reach 32 degrees Fahrenheit. However, when pipes are indoors.. It can be hard to dictate how cold the temperatures need to be in order for trouble. 

With a reasonable amount of insulation, even pipes in an unheated area could take up to 6-hours to freeze. This means that the air temperature has to remain at 20° for about 6-hours before there's a risk of your pipes freezing. Nonetheless, it's important to stay in tune with the surrounding temperatures, and take extra care when it becomes freezing conditions. If you have any further questions or face an issue with bursting pipes/water damage, give SERVPRO of Cedar Mill/Oak Hills a call! 

A professional water cleanup team knows how to prevent your house and contents from getting ruined

2/22/2019 (Permalink)

It only takes one of the many storms passing over the Portland area to create problems with your home's roof. After repairs, most homeowners never have a problem again. Sometimes, though, minor gaps that went undetected before now suddenly seem to open up and let rain from even mild showers into the house. Any part of your roof can develop problems like this.

When your home experiences water damage, the team at SERVPRO is ready to help. We can help determine where the leak is coming from so your roofing team can get the repairs made as quickly as possible. We use thermal imaging equipment that shows the presence of moisture in materials, letting us track down both lost and invasive water, revealing their origination points. While the top of your home requires experts in roofing, many times we can repair leaky pipes and slipped water lines.

After we locate the area where rain sneaks in, we can tarp this to eliminate problems until after the completion of the roof's repairs. Now we can begin working on cleaning up the water that came through your ceiling and is threatening your home and your belongings. Preventing as much ruination and damage to your property as possible is our goal in mitigation and cleanup.

Water that comes through your attic can carry debris with each drop and deposit these substances on your belongings. Attic spaces can also contain stored boxes of off-season items, and we can get these cleaned up for you, also. Disposing of things and repurchasing them often costs considerably more than the expense involved in cleaning and restoring those same items.

Furniture that sat under a leak can hold quite a bit of water in its upholstery. We use special vacuums that remove the water while protecting the fabric. Other items, such as solid wood furniture, can often come clean with only a thorough wipe-down to clean it sufficiently. We air dry these in a special chamber to speed drying up and then deodorize with either hydroxyl or ozone machines.

Carpeting in the area affected by an overhead leak often experiences water spread out several feet in each direction. We get carpets in such situations dry by floating them, which allows us to direct air both above and below them, rapidly drying them and the floor on which the carpet rests.

SERVPRO of Cedar Mill / Oak Hills is ready 24/7 to help families protect their property from invasive rain with our water cleanup services. Call us at (503) 619-6198, any time when you find your home's interior drenched.

How can water affect you

1/18/2019 (Permalink)

A fire created a wide opening in this apartment ceiling. The rain water pooled on the floor, creating even further damage.

There's always a higher risk of flooding when you live in an area that's known for heavy rainfall. With heavy rains, it could potentially result in heavy damage. So what exactly should you do to make sure there's a decreased risk for water damage, and what could follow if not taken care of?

Always close your windows when you're away from home. If wind catches the rain, and it blows into a window - you'll not only have wet window seals and carpet, but also higher chances of dealing with microbial growth. It only takes between 24-48 hours for microbial growth to potentially form under optimal circumstances.

Alongside this, you're jeopardizing the things that the eye can't always catch. If you have hardwood floors that get wet, you'll also risk having warped flooring. This not only creates a hassle for homeowners, but it could possibly mean that sooner floor replacement is imminent. 

If you are faced with any water damage, regardless of size, have the confidence that SERVPRO of Cedar Mill / Oak hills possesses all the necessary equipment to keep your home safe from getting any worse! 

Seasonal home damage with water

12/20/2018 (Permalink)

An apartment building caught fire, leading to more damage because of rainfall.

When it rains, it pours. At least that's what they say when things get really tough. We know that the Winter season is going to bring heavy rains and snow. Depending on where you live, the best thing to do is keep up to date with your house. If you notice the roofing is going bad, then be sure to get it replaced before anticipated heavy rainfall occurs. 

We've seen some bad conditions when it comes to water damage, especially if it involves a fire. Many people may also not think much about fixing a small leak immediately. But it's just a matter of time until the little things make the biggest difference. If you happen to come across even a little water problem in your home, such as leaking or a flooded floor... You can rest assured that we'll make it seem "Like it never even happened."! 

5 Tips to pick the perfect water damage restoration company

11/16/2018 (Permalink)

Always ensure there's proper water damage restoration equipment!

Sometimes it can be tricky to find the best suitable service for your emergency water damage restoration. However, these quick tips may save you a hassle and bring complete satisfaction!

Tip #1: Make sure the company is licensed and insured with a valid certificate of insurance. If there's no credentials that seem valid, beware that the accident may fall on the homeowner.

Tip #2: Timely responses are crucial for mitigating issues. Unqualified services may hold to be a liability more than help. The lack of speedy service may warrant more damage - which may cost the homeowner more money.

Tip #3: Equipment is detrimental for ensuring the job is done right! Do they use proper Electronic Moisture Detectors and thermal imaging cameras to confirm the damaged areas? Be sure to pay attention to the equipment they use for the service. 

Tip #4: Will they work with your insurance provider? They'll need to know how to work with an adjuster to breakdown the charges and assist with the claim.

Tip #5: Do they use proper drying equipment? They'll need to know how to monitor and place this equipment, as well as record the reduction of reduced relative humidity from your home. 

Our experts at SERVPRO know how to do water dry outs, repair and restoration, and we focus on helping our clients quickly to remove the water before bigger issues arise. Don't ever hesitate to reach us at (503) 619-6198!

Who Do I Call For Water Damage Clean Up In Cedar Mill and Oak Hills?

9/24/2018 (Permalink)

Who handles water damage cleanup in Cedar Mill and Oak Hills?

So many people try to get rid of a sizable water damage themselves to save money. It will end up costing you so much more in the long run.

Let us take a look at the process and what you will need to do to handle a water cleanup yourself:

    • You have to remove all the excess water. You might be able to handle this one if you or a neighbor has a submersible pump. SERVPRO has professional grade extraction equipment.
    • So that pump got you out of the jam, make sure it got ALL of the water cleaned up. So that means getting out your infrared camera. Oh, you don't have one laying around? SERVPRO of Cedar Mill/ Oak Hills does.
    • Now you have to dry the area that had all that water damage. SERVPRO has dehumidifiers, do you?
    • Ok, you got it bone dry (took you long enough) but now mold is probably going to give you some problems. SERVPRO sanitizes when it cleans so you can feel comfortable the area is safe.

I think it is safe to say you should have just called SERVPRO from the start to come handle your water damage cleanup issues in Oak Hills. (503) 619-6198

Tips to prepare your home for fall

8/28/2018 (Permalink)

Pretty to look at, but not how you want your gutters to stay.

Is your home ready for fall and the rain that will inevitably come with it? This week we at SERVPRO of Cedar Mill/ Oak Hills would like to talk about leak and water damage prevention. Did you know that 2018 became the hottest year on record for Portland as of August 22? That is to say it’s had the largest number of days over 90 degrees. No matter how you feel about it there is no doubt we’ve had a very dry summer, and while there is no end in sight currently, there are things you can do right now to make sure you are prepared for when the rain finally does return.

A great place to start is with your roof. An improperly maintained roof can be a major, often preventable source of water damage in a home. When is the last time you had your roof inspected? It’s recommended you visually inspect your roof twice a year; once as you head into fall, and again in spring. There is no substitute for having a professional conduct the inspection, but you can check for certain signs yourself. You’ll want to look for uneven or sagging spots, damaged or missing shingles, moss and algae growth, damaged or missing chimney caps, damaged or rusted flashings, damaged sealant around fixtures, and damage to gutters.

Speaking of gutters, you should check to make sure they are clean and clear as well, and that your gutter system has proper drainage at the downspouts. While checking your gutters, look for grit from the shingles, an excessive amount could also indicate a problem. You’ll want to make sure that all water draining from any downspouts moves away from the foundation of your home, as water backing up against the foundation can cause damage and possibly flood crawlspaces and basements.

These are only a few preventative measures, but if done regularly they could keep small issues from becoming big problems. If you suspect that water may be getting in to your home, SERVPRO of Cedar Mill/ Oak Hills has the training and equipment to check crawlspaces and attics for moisture and help you determine the source. Call us at (503) 619-6198 and we’ll make it “Like it never even happened.”

Leakage in your roof could lead to leakage in your wallet

5/18/2018 (Permalink)

Call us now!

Now that the rainy weather has mostly gone away, it’s a good time to check for leakages in your roof and make sure that there won’t be any water damage in your attic. There a many steps that you could make in order to prevent water damage from happening to your attic:

Look for any leaks

Check for any signs of water damage, like discoloration or mold growth. The angle in which two roofs meet could be prone to leaks and cracks, and there could also be leaks in the attic plumbing stacks

Ventilation

If your roof is completely closed off from any chance of ventilation, the moisture in the attic could potentially create a bigger problem than you would ever want. Especially during winter, with the heater making the warm air rises to the attic, the condensation of the heat will stick on the cold surfaces of the attic, and if there isn’t any ventilation then damage could slowly arise.

Insulation

To prevent the condensation from sticking to the walls of the roof, then insulation could be one of the most important step in controlling the temperature level in your attic. Make sure the insulation is in good condition, thick, soft, and dry to have the best results.

Outside vent for appliances

Make sure that your appliances aren’t redirecting straight into the attic but rather be redirected outside so moisture won’t be accumulating in your attic.

If you find water damage in your home, then give us a call as soon as possible so we could limit the damage that it’s doing to your home. Just call (503) 619 6198

5 Things You Can Do To Spot Water Damage In Your Home

2/23/2018 (Permalink)

Our drying equipment is top of the line! Call today for an inspection.
When working on home remodeling projects, we know that water can be one of the most damaging elementsfor your home. Water damage can be costly and time-consuming. It’s important to take care of the problem right away to avoid making the problem worse or making a new problem.

What You Can Do…

Look out for the signs of a roof leak, a damaged water heater or a plumbing problem so you can take care of the issue right away.

  1. Ceilings & Walls – Watch for changes of color or soft spots in your ceiling and walls. These may be signs of a roof leaking. 
  2. Eaves – Keep your rain gutters clean and clear of leaves and other debris. Rainwater can damage eaves if the water gets trapped.
  3. Kitchen & Bathrooms – Check for dampness in your kitchen and bathroom cabinets and look for water leaking at plumbing joints.
  4. Grout & Caulking – If your grout or caulking is cracking this means you do not have a water tight seal.
  5. Mold – Some mold in high humidity areas, like your bathroom, can be a common occurrence. Have a specialist come out and look at the area.

Whatever you do, have your water damage problem taken care of before it becomes an even bigger problem. SERVPRO Cedar Mill/ Oak Hills is a leader in water damage restoration & mold remediation, and can respond quickly to your needs.

Signs of Frozen Pipes: What to Look For In Cedar Mill

1/19/2018 (Permalink)

Are your pipes at risk of freezing?

We are going to go through another bout of cold temperatures here on in Cedar Mill this week.

Here are a few signs that your pipes have frozen:

Temps Are Below Freezing - Pipes cannot freeze if it is not cold enough outside for them to do so. Freezing is defined as 32° Fahrenheit.

Look For Frost on the Pipes - For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. 

Very Low Water pressure Or No Water At All - Another sign that you may have a frozen pipe on your hands is lack of running water. 


Foul Smells - A fourth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. 

Take Action Quickly!
Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you.

It is important to thaw the pipe as soon as possible because it has the potential to burst and cause extensive damage to your property.

If your pipes do burst and you suffer a water damage please call SERVPRO as soon as possible (503) 619-6198.

What To Do When Your Pipes Burst In Oak Hills

12/21/2017 (Permalink)

Call SERVPRO to clean up the water damage right away!

When water pipes freeze, the water expands, which can cause the pipes to burst and allow the thawed water to leak.

A burst water pipe can cause serious damage to your Oak Hills home and furnishings.

Knowing what to do in the event of a burst water pipe can limit the damage. Here are some tips:

  • Turn off the water at the main stop tap as soon as you notice a leak. You can usually find it under the kitchen sink where the service pipe comes in, so make sure you know where it is in case of emergency.
  • If you have a cold water tank, turn off the stopcock.
  • Drain the cold water system by turning on all your cold taps.
  • Turn off any water heating system, such as central heating or immersion heaters, and then drain the hot water system by turning on the hot taps.
  • Switch off the electrical mains if you think the water may have leaked near your electrics or electrical appliances. However, if the mains switch is wet DO NOT TOUCH IT.
  • Call a plumber to fix the leaking water pipe.
  • Call an electrician if you think your electrical wiring may have been damaged by the water. Never underestimate the dangers associated with electricity, especially when mixed with water!
  • A burst pipe can be particularly dangerous if water leaks through for some time before you notice. In that case, the water may have caused structural damage that could result in collapsed ceilings or weakened walls. If the ceiling is bulging, be careful because it may not be safe.

If you do experience a water damage because of a pipe burst call SERVPRO right away! 503.619.6198

Exposed Pipes Can Freeze

11/2/2017 (Permalink)

Harsh Conditions Can Exist In Portland

Interior Plumbing That Is Exposed Is A Risk!


Basement pipes that are exposed are not usually in danger of freezing because most basements are usually shielded from the elements. That being said there are still areas that have bad freezes in basements around the Portland area also plumbing pipes in areas, like an attic, crawl space, and garage, are often at risk of freezing.

In most cases, you can most likely get away with just using some foam insulating pipe covers but if you have had pipes break in the past due to freezing you might want to beef up your efforts. If you are really worried about it and want an extra bit of protection you can wrap your pipes in heat tape, which activates when temperatures drop.

If you do happen to have a pipe burst and cause water damage please give SERVPRO a call (503) 619-6198!

How To Prevent Frozen Pipes In Your Portland Area Home

10/26/2017 (Permalink)

Be Ready When The Freeze Happens!

Pipes Can Freeze Inside The Walls Of Your Portland Home If They Do Not Have Enough Insulation!

If there are signs of water damage, mold or even moisture buildup when you open a wall up that might be evidence of a pipe-freezing and bursting in the past. The culprit most likely is the former builder improperly installed the insulation and or did not use enough insulation. The best thing to do if you find evidence of a burst pipe from freezing is to add more insulation, it's better to be safe than sorry.

Most often than not this will be more than sufficient for keeping your pipes from bursting due to freezing in Portland, Oregon but if you live somewhere that gets much colder you might need to re-route the pipes so that they can hit the warmer air of the temperature controlled portion of your home or business.

If your pipes freeze in Portland call SERVPRO today (503) 619-6198.

Who Do I Call For Water Damage Clean Up In Oak Hills?

9/20/2017 (Permalink)

Let the experts handle your Oak Hills water cleanup!

Who handles water damage cleanup in Oak Hills?

So many people try to get rid of a sizable water damage themselves to save money. It will end up costing you so much more in the long run.

Let us take a look at the process and what you will need to do to handle a water cleanup yourself:

    • You have to remove all the excess water. You might be able to handle this one if you or a neighbor has a submersible pump. SERVPRO has professional grade extraction equipment.
    • So that pump got you out of the jam, make sure it got ALL of the water cleaned up. So that means getting out your infrared camera. Oh, you don't have one laying around? SERVPRO of Cedar Mill / Oak Hills does.
    • Now you have to dry the area that had all that water damage. SERVPRO has dehumidifiers, do you?
    • Ok, you got it bone dry (took you long enough) but now mold is probably going to give you some problems. SERVPRO sanitizes when it cleans so you can feel comfortable the area is safe.

I think it is safe to say you should have just called SERVPRO from the start to come handle your water damage cleanup issues in Oak Hills. (503) 619-6198